# Business Manager - Independent Maternity Review > NHS job listing from Job Clerk for University Hospitals Sussex NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-manager-independent-maternity-review/05262dc8-b557-4593-92e9-7aec76e1cb44 - **Markdown:** https://www.jobclerk.com/job/business-manager-independent-maternity-review/05262dc8-b557-4593-92e9-7aec76e1cb44.md ## Summary - **Status:** Live - **Employer:** University Hospitals Sussex NHS Foundation Trust - **Location:** University Hospitals Sussex NHS Foundation Trust - **Workplace type:** onsite - **Profession:** Manager and corporate - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum - **Contract type:** Fixed term: 3 years (3 year FTC in line with IMR) - **Employment type:** Full time, Job share, Flexible working, 37.5 hours per week - **Closing date:** 2026-08-25T22:59:00.000Z - **Posted:** 2026-08-11T14:10:58.464Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Sussex/Worthing_Hospital/University_Hospitals_Sussex_NHS_Foundation_Trust/business_manager_IMR/business_manager_IMR-v8219738 - **Application URL:** https://apps.trac.jobs/job-advert/8219738?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhsussex.nhs.uk ## Job Content ### Job overview University Hospitals Sussex is the subject of an important Independent Maternity Review (IMR), commissioned by the Department of Health on behalf of the Secretary of State. This is due to commence in October 2026 and is expected to last at least 3 years. The review will examine approximately 1,000 cases of stillbirths, neonatal deaths, maternal deaths, neonatal harm due to severe brain injury and severe maternal harm dating back to at least 2018. The purpose is to understand what happened, reach conclusions on the care provided, provide answers for families and identify learning for the organisation and wider NHS. The review is, by its’ very nature, extremely sensitive and politically charged. The impact is expected to be significant for the families at the heart of the review, current and past staff and the wider organisation. In parallel, the Trust is the subject of an active police investigation – Operation Bramber. The programme of work required to ensure the Trust can meet the needs of families, the IMR team, Sussex Police, staff and other bodies is complex and diverse. It will span quality and corporate governance, information management, information governance, analytics, communications, wellbeing, recruitment, training, inclusion and professional standards. Working effectively with teams across Women and Children’s services and critical corporate teams will be essential. ### Main duties of the job The business manager will work as part of a small team in the trust contact centre, line managing two administrative staff. They will oversee the flow of requests coming into the contact centre from within and outside the Trust, ensuring the Trust has logged, tracked and responded promptly to each enquiry. The postholder will also organise and participate in daily huddles and weekly panels which bring together experts to consider how we best respond to more complex requests. As a core member of the team, the Business Manager will contribute ideas on how we keep improving our response over the course of the review and investigation. This is a real opportunity to be involved in a truly consequential piece of work. You will be part of a new team and a new programme, able to shape how we respond using your professional expertise and experience. Applicants should be highly organised and ideally with experience of working on complex, time-critical programmes in the NHS. An ability to build good working relationships with staff from diverse parts of the organisation is essential, as are attention to detail, tenacity and follow through. Given the nature of the work, high standards of professionalism, discretion, sensitivity and commitment to preserving confidentiality of highly sensitive information are critical. Previous experience of direct contact with members of the public, including handling sensitive concerns or complaints is beneficial. ### Detailed job description and main responsibilities Please see further detailed information in the job description and person specification. If you fit the bill, we would love to hear from you. For an informal discussion please contact (add contact details for our Interim quality lead when appointed) . Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants. If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application. ## Person Specification ### Experience **Essential** - At least previous experience of working in a business manager role, on a large, complex piece of work - Previous experience of working in a hospital / health care environment at middle management level - Line and performance management of junior administrative staff - Setting up team ways of working including weekly routines, standard operating procedures, meeting terms of reference etc **Desirable** - Experience of supporting regulatory or compliance work eg CQC compliance, corporate governance or quality governance - Experience of working in a multidisciplinary team including clinicians, managers and corporate staff ### Freedom to Act **Essential** - Ability to make autonomous decisions on complex issues, often under pressure - Knows own limitations and when to ask for help from other experts ### Communication Skills **Essential** - Able to give clear written and verbal instructions - Thoughtful in communicating sensitive or confidential information - Active listening - Confidence and ability to challenge colleagues and ask questions to clarify understanding ### Analytical & Judgment skills **Essential** - Good basic numeracy skills - Able to manipulate spreadsheets and extract data eg through Excel functions - Able to proactively identify risks and issues, problem solve or escalate as appropriat - Able to respond appropriately to requests for sensitive or confidential information ### Equality Diversity & Inclusion **Essential** - Evidence of having undertaken own development to improve understanding of equalities issues - Evidence of having championed diversity in previous roles (as appropriate to role). ### Equality, Diversity & Inclusion **Essential** - Awareness of unconscious bias - Evidence of championing diversity and inclusion in previous roles **Desirable** - Understanding of the equalities issues in perinatal care - Unconscious bias /EDI trained ### Planning & Organisational Skills **Essential** - Detail orientated - Completer-finisher - Tenacious - Able to set out clear schedules of daily weekly and monthly tasks - Forward thinking and proactive ### People Management and Development **Essential** - Able to translate aims into objectives for individuals and hold people to account - Able to coach people in new ways of working and identify training and experiential ways to develop their skills and confidence - Models Trust values and behaviours **Desirable** - Familiarity with processes and policies for people management eg sickness absence management ### Qualifications/ Knowledge and skills **Essential** - Be educated to degree level or have an equivalent level of experience in Management and Leadership. - Minimum GCSE passes (or equivalent) in English and Maths - Evidence of on-going further personal and professional development **Desirable** - Formal Administration Qualification - Project management qualification - Understanding of information governance and Caldicott principles ## Documents - [jd (pdf, 477.1kb)](https://www.healthjobsuk.com/documents?vdoc=10529578) - [all staff networks about us flyer (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2583) - [guide to completing an application form (pdf, 385.9kb)](https://www.healthjobsuk.com/documents?edoc=2915) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.