# Business Administration Assistant > NHS job listing from Job Clerk for Leicestershire Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-administration-assistant/0b32f43d-3163-45b0-982e-75dceadab30c - **Markdown:** https://www.jobclerk.com/job/business-administration-assistant/0b32f43d-3163-45b0-982e-75dceadab30c.md ## Summary - **Status:** Archived / closed - **Employer:** Leicestershire Partnership NHS Trust - **Location:** The Willows - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 3 - **Salary:** £25760.00 to £27476.00 - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-09-03T23:59:00.000Z - **Posted:** 2026-08-27T10:40:28.020Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9313-26-0380 - **Employer website:** https://www.leicspart.nhs.uk ## Job Content ### Job summary Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment! We have an excellent opportunity for a Business Assistant to join our team at The Willows in the Humberstone area of Leicester. The Willows comprises of two Acute Step Down Wards and our Rehab HDU Ward which are male and female wards where service users are usually transferred from wards at the Bradgate Mental Health Unit until they can be safely discharged. We support people with severe and enduring mental health difficulties to gain or regain their confidence and skills in everyday activities which promotes a positive approach to long-term recovery. As a Business Assistant you will provide a comprehensive administrative service to the multi-disciplinary team within the ward setting. You will be joining a welcoming team who work well together and support each other. We are looking for someone who is motivated, enthusiastic, a team player and above all able to demonstrates a commitment to the Trusts values in everyday life. The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths. ### Main duties of the job Job Description Summary (Main duties and responsibilities) The successful candidate will posses excellent IT and audio-typing skills, good written and verbal communication skills, the ability to liaise with service users in a calm and compassionate manner and the ability to work positively and proactively as part of the wider administrative and clinical teams. As a Business Admin Assistant, you will be required to attend meeting, taking minutes/notes of the meeting, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up. You will be planning and organising training, appointments and events which will include co-ordinating travel arrangements and guest speakers. You will undertake diary management for yourself and others and you will communicate effectively via email, including implementing a flagging/prioritisation system. You will be creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard. You will be ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled. You will be dealing with complaints and using your own initiative to solve problems and escalating where necessary. ### About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview. ### Details - Date posted: 27 August 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Part-time - Reference number: 006832 - Job locations: The Willows, 1 Cordelia Close, Leicester, Leicester, LE5 0LE, United Kingdom ### Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification. ## Person Specification ### Mobility **Essential** - Use of vehicle or public transport is a requirement to work at different sites within the Service. It may also be required that Trust vehicles are driven by the post holder to meet service need. ### Personal Attributes **Essential** - Able to work under pressure and handle conflicting demands and interruptions. - Ability to communicate effectively at all levels and build positive working relationships. - Knowledge and experience of using modern communication technology. ### Knowledge and Skills **Essential** - Experience of communicating effectively via email, including implementing a flagging/prioritisation system for self and others. - Experience of planning and organising training, meetings, appointments and events, including co-ordinating travel arrangements and guest speakers. - Experience of taking minutes/notes of meetings, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up. - Experience of electronic diary management for self and others. - Experience and knowledge of creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard. - Experience of receiving, recording and relaying complex information via the telephone. - Experience of planning and prioritising own workload and that of others to ensure that deadlines and the demands of the service are met. - Experience in the development and implementation of electronic or paper-based office systems, which are continually maintained and updated. - Highly skilled in all areas of Microsoft Office, and can demonstrate good keyboard skills in terms of speed and accuracy. - Experience of presenting complex data or statistical information in written format, such as Excel. **Desirable** - Experience of ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled. ### Standard Requirements **Essential** - Commitment to Equality & Valuing Diversity Principles - Understanding of Confidentiality & Data Protection - Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides) ### Experience (both work and ‘life’ related) **Essential** - Dealing with complaints or other emotive situations with sensitivity, diplomacy and confidentiality. - Using own initiative to solve problems, including taking corrective actions. - Experience of working to a standard which is compliant with policy, procedure or other quality framework. - Experience of dealing with change in the workplace and adjusting own working practices to meet new requirements. **Desirable** - Experience of transcribing information from either dictation or handwritten notes. ### Demonstrates a commitment to the Trust’s Values **Essential** - Compassion - Trust - Respect - Integrity ### Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated) **Essential** - GCSE English Language Grade C (new Grade 4) or above. - GCSE Maths Grade C (new Grade 4) or above. - RQF (Previously NVQ) Business & Administration Level 3 or equivalent skills and knowledge. - City & Guilds Typewriting Level 2 or above, or can demonstrate equivalent skills. **Desirable** - City & Guilds Audio transcription Level 3 or above, or can demonstrate equivalent skills. ## Documents - [Band 3 Job Description (PDF, KB)](https://www.jobs.leicspart.nhs.uk/Job/GetJobAdvertDocument?Id=20791&JobId=6847) - [Information for applicant (PDF, KB)](https://www.jobs.leicspart.nhs.uk/Job/GetJobAdvertDocument?Id=20790&JobId=6847) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.