# Business Administration Apprenticeship > NHS job listing from Job Clerk for Derbyshire Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-administration-apprenticeship/7154365e-e272-4205-9862-759664a720c0 - **Markdown:** https://www.jobclerk.com/job/business-administration-apprenticeship/7154365e-e272-4205-9862-759664a720c0.md ## Summary - **Status:** Live - **Employer:** Derbyshire Healthcare NHS Foundation Trust - **Town:** Derby - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Contract type:** Apprenticeship: 18 months - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-28T23:59:00.000Z - **Posted:** 2026-06-12T12:31:16.946Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Derbyshire/Derby/Derbyshire_Healthcare_NHS_Foundation_Trust/Business_Administration_Apprenticeship/Business_Administration_Apprenticeship-v8065015 - **Application URL:** https://apps.trac.jobs/job-advert/8065015?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.derbyshirehealthcareft.nhs.uk ## Job Content ### Job overview We have an exciting opportunity for someone to join our Communications and Engagement Team as a Business Administration Apprentice. The Communications and Engagement Apprentice will support the work of all members of the Communications team.  Whilst responsibilities will largely be administrative, there will be opportunities for personal development and to gain experience in a wide range of communications and engagement activities. ### Main duties of the job The successful candidate will have: - Effective verbal and written communication skills - Ability to write clear and accurate information – including preparing content for bulletins, written responses to emails/colleagues/external audiences, posters and leaflets - Proficient in computer skills in a variety of software programmes including Microsoft Outlook, Word, Excel, Publisher and PowerPoint - To be aware of the importance of equality, diversity and human rights in line with the Trust’s values and vision - Sound knowledge of confidentiality in line with the Data Protection Act and GDPR, and national/local guidelines - Be able to manage confidential and sensitive information - Effective customer service skills - Ability to prioritise work and tasks, liaising with other staff and teams - Ability to identify problems and develop creative solutions - Good interpersonal skills - Demonstrate good organisational and time management skills ### Detailed job description and main responsibilities - Provide a comprehensive administrative support service; organising and making arrangements for meetings, diary management, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is proceeding to expected standards of performance, and accordingly to agreed timescales. - Proactively manage diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that team members are briefed on any difficulties, problems or issues. This includes making arrangements for virtual staff engagement events on Microsoft Teams, in addition to other events/meetings being organised by the team. - Act as a central point of contact for the team, receiving enquiries by telephone or email.  This includes monitoring and responding to a central communications inbox. - Monitor press coverage, maintain a log of press cuttings, a photo library, distribution lists and contact databases on behalf of the Communications team. - Making updates to the Trust website and intranet, Focus. Also approving new users of the Trust’s intranet and providing support to existing users - Support with the production of the weekly staff bulletin – Focus Weekly - Create and post engaging content on the Trust’s social media platforms - Helping with the purchase of goods, materials and services through the Trust’s financial system, Oracle; liaising in particular with print/design companies for quotes/orders - Maintain corporate notice boards, ensuring Trust services display appropriate and up to date materials - Use Trust templates to create posters, leaflets etc - Liaise with and support teams around their use of the Trust brand - Undertake and prepare surveys and evaluation - Take photographs and video footage for team/Trust purposes as required - Support staff and community events, including award ceremonies - Ensure the maintenance of accurate and efficient electronic filing systems.  This includes ensuring all media enquiries are logged, that photographs are stored alongside appropriate consent and maintaining a log of all media coverage - Take minutes, document notes and action plans at Communications and Engagement events and meetings, distributing information as required - Prioritise work and take appropriate steps to manage incoming and outgoing requests for action and/or information including follow up, according to agreed timescales - Work with members of the communications team on ad-hoc projects and initiatives. ## Job Details We have an exciting opportunity for someone to join our Communications and Engagement Team as a Business Administration Apprentice. The Communications and Engagement Apprentice will support the work of all members of the Communications team. Whilst responsibilities will largely be administrative, there will be opportunities for personal development and to gain experience in a wide range of communications and engagement activities. ## Job Description The successful candidate will have: Effective verbal and written communication skills Ability to write clear and accurate information – including preparing content for bulletins, written responses to emails/colleagues/external audiences, posters and leaflets Proficient in computer skills in a variety of software programmes including Microsoft Outlook, Word, Excel, Publisher and PowerPoint To be aware of the importance of equality, diversity and human rights in line with the Trust’s values and vision Sound knowledge of confidentiality in line with the Data Protection Act and GDPR, and national/local guidelines Be able to manage confidential and sensitive information Effective customer service skills Ability to prioritise work and tasks, liaising with other staff and teams Ability to identify problems and develop creative solutions Good interpersonal skills Demonstrate good organisational and time management skills ## Responsibilities Provide a comprehensive administrative support service; organising and making arrangements for meetings, diary management, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is proceeding to expected standards of performance, and accordingly to agreed timescales. Proactively manage diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that team members are briefed on any difficulties, problems or issues. This includes making arrangements for virtual staff engagement events on Microsoft Teams, in addition to other events/meetings being organised by the team. Act as a central point of contact for the team, receiving enquiries by telephone or email. This includes monitoring and responding to a central communications inbox. Monitor press coverage, maintain a log of press cuttings, a photo library, distribution lists and contact databases on behalf of the Communications team. Making updates to the Trust website and intranet, Focus. Also approving new users of the Trust’s intranet and providing support to existing users Support with the production of the weekly staff bulletin – Focus Weekly Create and post engaging content on the Trust’s social media platforms Helping with the purchase of goods, materials and services through the Trust’s financial system, Oracle; liaising in particular with print/design companies for quotes/orders Maintain corporate notice boards, ensuring Trust services display appropriate and up to date materials Use Trust templates to create posters, leaflets etc Liaise with and support teams around their use of the Trust brand Undertake and prepare surveys and evaluation Take photographs and video footage for team/Trust purposes as required Support staff and community events, including award ceremonies Ensure the maintenance of accurate and efficient electronic filing systems. This includes ensuring all media enquiries are logged, that photographs are stored alongside appropriate consent and maintaining a log of all media coverage Take minutes, document notes and action plans at Communications and Engagement events and meetings, distributing information as required Prioritise work and take appropriate steps to manage incoming and outgoing requests for action and/or information including follow up, according to agreed timescales Work with members of the communications team on ad-hoc projects and initiatives. ## Person Specification ### Skills **Essential** - Genuine interest and flair for communications and engagement activities - Proficient in computer skills, in a variety of software programmes including Microsoft Outlook, Word, Excel, Teams, PowerPoint and Publisher - Ability to work on own initiative and without direct supervision within procedural guidelines - Ability to manage conflicting priorities, organise workload effectively and to meet deadlines - Ability to work in a rapidly changing environment - Excellent organisational, prioritisation skills, with ability to effectively liaise with other staff and teams - Effective customer service skills - Accurate message taking - Willingness to undertake and complete Apprenticeship for this role - Excellent verbal and written communication skills, with the ability to write clear and accurate information - Excellent interpersonal skills by being a team player, but must be able to work on own initiative - Ability to identify problems and develop creative solutions - Good interpersonal skills **Desirable** - Graphic design experience - Experience of arranging meetings effectively - Ability to transcribe or take notes and minutes of meetings ### Knowledge/ Experience **Essential** - To be aware of the importance of equality, diversity and rights in line with the Trust’s Vision and Values - Sound knowledge of confidentiality in line with the Data Protection Act and national/local guidelines ### Other job requirements **Essential** - Willingness to undertake further training and development in accordance with the needs of the service - Non-judgmental and positive attitude towards colleagues and users of the service - Flexible approach to working practices - Ability to be a positive and effective member of the team - Willingness to consistently demonstrate the Trust’s values and take personal responsibility in line with the accountability charter ### Attainment/ Qualifications **Essential** - GCSE grade C or equivalent in English and Maths **Desirable** - IT qualification at GCSE grade C or equivalent - Microsoft Office Specialist (MOS) Certificate ## Documents - [inclusivity at dhcft (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=1986) - [personal accountability charter (pdf, 8.1mb)](https://www.healthjobsuk.com/documents?edoc=1978) - [business administration apprentice - ps (pdf, 264.4kb)](https://www.healthjobsuk.com/documents?vdoc=10360085) - [guidance notes for completing the application form (pdf, 138.1kb)](https://www.healthjobsuk.com/documents?edoc=971) - [business administration apprentice - job description (pdf, 320.4kb)](https://www.healthjobsuk.com/documents?vdoc=10355807) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.