# Business Administration Apprentice - Health Records > NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/business-administration-apprentice-health-records/d2d86e03-3fe0-47d9-8cf9-501a99ba03da - **Markdown:** https://www.jobclerk.com/job/business-administration-apprentice-health-records/d2d86e03-3fe0-47d9-8cf9-501a99ba03da.md ## Summary - **Status:** Live - **Employer:** The Dudley Group NHS Foundation Trust - **Town:** Dudley - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Salary:** £15,642.90 National Apprentice Wage - **Contract type:** Apprenticeship: 18 months - **Employment type:** Full time - 37.5 hours per week (The department opening hours are 6am-8pm Monday-Friday.) - **Closing date:** 2026-06-11T23:59:00.000Z - **Posted:** 2026-05-28T08:31:01.911Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Health_Records/Health_Records-v8003631 - **Application URL:** https://apps.trac.jobs/job-advert/8003631?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dudleygroup.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for one Business Administration Apprentice to join the Health Records Department at The Dudley Group NHS Foundation Trust. Our Business Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification The Dudley Group NHS Foundation Trust is looking for individuals who are: - Pro-active - Enthusiastic - Self-motivated - Caring and Respectful Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service. Health Records Clerk's role are to make sure that all case notes are available for patients events within the Trust including emergency and elective. Those with a driving licence over the age of 21, will be added to the driving rota for delivery of urgent and elective case notes. A vehicle is supplied for this purpose. ### Main duties of the job You will be trained in Medical Records main library environment. Once trained, training will be undertaken on reception being the first point of contact for patients attending for appointments making sure all demographic details are correct on the PAS system. Apprenticeship Programme details: - Apprenticeship standard - Business Administration, Level 3 - Training provider - Dudley College - The programme is a fixed term contract for 18 months - Eligibility Candidates must have: - Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1. Please Note: you will need to provide original certificates as proof of these qualifications. Successful candidates who have a GCSE grade D/3: - If aged 16 to 18 will be required to complete Functional Skills and achieve Level 2. - If aged 19 or above, are strongly recommended to complete Functional Skills and achieve Level 2. Candidates who hold the following qualifications are not eligible: - A degree / degree level qualification or higher in Business Administration or similar related subject - NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application. ### Detailed job description and main responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake ## Job Details An exciting opportunity has arisen for one Business Administration Apprentice to join the Health Records Department at The Dudley Group NHS Foundation Trust. Our Business Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification The Dudley Group NHS Foundation Trust is looking for individuals who are: Pro-active Enthusiastic Self-motivated Caring and Respectful Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service. Health Records Clerk's role are to make sure that all case notes are available for patients events within the Trust including emergency and elective. Those with a driving licence over the age of 21, will be added to the driving rota for delivery of urgent and elective case notes. A vehicle is supplied for this purpose. ## Job Description You will be trained in Medical Records main library environment. Once trained, training will be undertaken on reception being the first point of contact for patients attending for appointments making sure all demographic details are correct on the PAS system. Apprenticeship Programme details: Apprenticeship standard - Business Administration, Level 3 Training provider - Dudley College The programme is a fixed term contract for 18 months Eligibility Candidates must have: Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1. Please Note: you will need to provide original certificates as proof of these qualifications. Successful candidates who have a GCSE grade D/3: If aged 16 to 18 will be required to complete Functional Skills and achieve Level 2. If aged 19 or above, are strongly recommended to complete Functional Skills and achieve Level 2. Candidates who hold the following qualifications are not eligible: A degree / degree level qualification or higher in Business Administration or similar related subject NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application. ## Responsibilities Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake ## Person Specification ### Experience **Essential** - Accurate keyboard skills - Accuracy/Attention to detail **Desirable** - Demonstrated work experience - Problem solving ### Qualifications **Essential** - Maths & English at GCSE grade D or above / 3 – 9, or the equivalent Functional Skills at Level 1 **Desirable** - NVQ level 2 in Business and Administration or equivalent ### Physical Skills **Essential** - To be able to commute to meet the needs of the role **Desirable** - Hold a UK driving licence ### Knowledge and Training **Essential** - Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook - Awareness of confidentiality - Willing to undertake future training development **Desirable** - Knowledge of hospital patient administration systems ### Anaytical & Judgement Skills **Essential** - Willing to learn and develop - Interest in pursuing a formal apprenticeship in administration - Able to use own initiative ### Planning & Organisational Skills **Essential** - Good organisation skills - Good timekeeping - Reliable ### Communication & Relationship Skills **Essential** - Good written communication skills - Good verbal communication skills - Good interpersonal skills - Demonstrates a responsible attitude to their work - Commitment to developing a professional approach to colleagues, patients, and visitors - Ability to work as part of a team and/or individually ### Equality, Diversity, Inclusion and Trust Values **Essential** - Able to provide safe, caring and effective services. - Values and behaviours that reflect the Trust Values of Care, Respect and Responsibility. - Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued. ## Documents - [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862) - [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861) - [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991) - [job description (pdf, 824.6kb)](https://www.healthjobsuk.com/documents?vdoc=10288823) - [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026) - [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858) - [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413) - [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859) - [person specification (pdf, 484.7kb)](https://www.healthjobsuk.com/documents?vdoc=10288824) - [flexible working poster (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2911) - [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.