# Booking Coordinator > NHS job listing from Job Clerk for Salisbury NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/booking-coordinator/570dee2a-4107-4eb7-b07c-b76d43180cb3 - **Markdown:** https://www.jobclerk.com/job/booking-coordinator/570dee2a-4107-4eb7-b07c-b76d43180cb3.md ## Summary - **Status:** Live - **Employer:** Salisbury NHS Foundation Trust - **Town:** Salisbury - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata if part time - **Contract type:** Permanent: 2 x 12 month fixed term positions also available - **Employment type:** Full time - 37.5 hours per week (Office hours Monday to Thursday 08:00-18:00 Friday 08:00-17:30) - **Closing date:** 2026-06-15T23:59:00.000Z - **Posted:** 2026-06-01T08:52:06.472Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Wiltshire/Salisbury/Salisbury_NHS_Foundation_Trust/Central_Booking/Central_Booking-v8033239 - **Application URL:** https://apps.trac.jobs/job-advert/8033239?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.salisbury.nhs.uk ## Job Content ### Job overview Please Note: We are unable to provide sponsorship for this position Do you thrive in a fast-paced or customer service environment? Are you confident handling high volumes of calls while delivering excellent customer care? If so, we’d love to hear from you. We’re looking for a Booking Coordinator to join our busy and friendly Central Booking Team. In this role, you’ll provide a professional and efficient booking service for patients and clinical teams, ensuring every patient receives a positive experience. Using multiple IT systems (including ERS and Lorenzo – training provided), you’ll manage patient referrals and appointment bookings, helping guide patients through their care pathway from initial referral to follow-up appointments or surgery. Working Hours - Monday – Thursday: 08:00 – 18:00 - Friday: 08:00 – 17:30 Join a supportive, team-focused department where colleagues work together to deliver an outstanding service for patients. This vacancy offers one permanent position and two 12 month fixed term positions.  Please indicate on your application which position you're applying for. ### Main duties of the job This role is ideal for someone who: - Has experience in a busy call centre, customer care, or high-volume administrative environment - Is confident handling calls and communicating clearly with patients and colleagues - Can prioritise tasks and meet deadlines in a fast-moving team - Works well both independently and as part of a supportive team Please see attached Job description and person specification for full details of roles and responsibilities. ### Detailed job description and main responsibilities Please see attached Job description and person specification for full details of roles and responsibilities. ## Job Details Please Note: We are unable to provide sponsorship for this position Do you thrive in a fast-paced or customer service environment? Are you confident handling high volumes of calls while delivering excellent customer care? If so, we’d love to hear from you. We’re looking for a Booking Coordinator to join our busy and friendly Central Booking Team. In this role, you’ll provide a professional and efficient booking service for patients and clinical teams, ensuring every patient receives a positive experience. Using multiple IT systems (including ERS and Lorenzo – training provided), you’ll manage patient referrals and appointment bookings, helping guide patients through their care pathway from initial referral to follow-up appointments or surgery. Working Hours Monday – Thursday: 08:00 – 18:00 Friday: 08:00 – 17:30 Join a supportive, team-focused department where colleagues work together to deliver an outstanding service for patients. This vacancy offers one permanent position and two 12 month fixed term positions. Please indicate on your application which position you're applying for. ## Job Description This role is ideal for someone who: Has experience in a busy call centre, customer care, or high-volume administrative environment Is confident handling calls and communicating clearly with patients and colleagues Can prioritise tasks and meet deadlines in a fast-moving team Works well both independently and as part of a supportive team Please see attached Job description and person specification for full details of roles and responsibilities. ## Responsibilities Please see attached Job description and person specification for full details of roles and responsibilities. ## Person Specification ### Experience **Essential** - Experience in the use of Microsoft office and strong aptitude in the use of other programs and administration systems - Experience working in an administrative environment - Experience/knowledge of issues of working with confidential information and understanding of need for confidentiality and information governance **Desirable** - Experience in customer / patient contact - Recent experience within the NHS ### Knowledge & Skills **Essential** - Able to articulate and express information in a clear, concise and understandable way, both verbally and written to a multi-disciplinary team - Ability to prioritise and organise own workload utilising a learned knowledge of local and national access standards effectively, even while under pressure to meet deadlines. **Desirable** - Existing knowledge of patient administration processes used within the NHS - Existing knowledge of NHS policies and procedures ### Education Qualifications & Training **Essential** - GCSE grade C/4 in English Language and Maths **Desirable** - Basic IT qualification ## Documents - [facts about salisbury (pdf, 214.5kb)](https://www.healthjobsuk.com/documents?edoc=1618) - [job description and person specification (pdf, 257.0kb)](https://www.healthjobsuk.com/documents?vdoc=10320953) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.