# Booking Coordinator - Patient Access

> NHS job listing from Job Clerk for Buckinghamshire Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/booking-coordinator-patient-access/a927f918-b2e2-404c-81ef-feaf288b318f
- **Markdown:** https://www.jobclerk.com/job/booking-coordinator-patient-access/a927f918-b2e2-404c-81ef-feaf288b318f.md

## Summary

- **Status:** Live
- **Employer:** Buckinghamshire Healthcare NHS Trust
- **Town:** Aylesbury
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum (pro rata for part time)
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Monday-Friday, 08:30 - 17:00)
- **Closing date:** 2026-07-22T23:59:00.000Z
- **Posted:** 2026-07-08T09:51:22.869Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Aylesbury/Buckinghamshire_Healthcare_NHS_Trust/Patient_Access/Patient_Access-v7925311
- **Application URL:** https://apps.trac.jobs/job-advert/7925311?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.buckshealthcare.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual to join the Patient Access Team as a Booking Coordinator supporting the administration of our Outpatient function.  You will work across our Booking Team, Urgent Suspected Cancer Referral Team, and eRS Team gaining essential skills and experience to support ongoing personal development.

This administrative role will provide support to the outpatient services at Buckinghamshire Healthcare NHS Trust, you will have the opportunity to work closely with array of colleagues ranging from admin staff, nurses, consultants and operational managers.

### Main duties of the job

- As a member of the Patient Access Team, the Booking Co-ordinator role is pivotal in ensuring we achieve several internal and external targets around patient care.
- Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst applying knowledge of targets and service specific requirements.
- You will also be dealing with queries from internal and external stakeholders providing an efficient and effective administration service.

### Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on \[email protected\] quoting the vacancy reference number.

## Person Specification

### Experience

**Desirable**

- Previous NHS or health care experience

### SPECIAL CIRCUMSTANCES

**Essential**

- Booking coordinators are required to work using VDU and keyboards and also deal with patients/ other contacts face to face and on the telephone.
- The Outpatients areas may operate between the hours of 8.30am and 8.00pm Monday to Friday and post holders may be expected to work on an internal rota and be flexible to cover absences.

### SKILLS, ABILITIES & KNOWLEDGE

**Essential**

- Clear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carers
- Aware of Confidentiality code of practice in relation to patients and staff

### EDUCATION, QUALIFICATIONS & TRAINING

**Essential**

- Good Basic Education
- GCSE or equivalent in Maths and English

**Desirable**

- Customer Care Course or equivalent

## Documents

- [functional requirements (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?vdoc=10437962)
- [booking coordinator job description (pdf, 568.3kb)](https://www.healthjobsuk.com/documents?vdoc=10203505)
- [booking coordinator person specification (pdf, 256.6kb)](https://www.healthjobsuk.com/documents?vdoc=10203506)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.