# Booking Clerk

> NHS job listing from Job Clerk for Liverpool University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/booking-clerk/496c81b1-ece0-4237-afa2-bd9beb8519af
- **Markdown:** https://www.jobclerk.com/job/booking-clerk/496c81b1-ece0-4237-afa2-bd9beb8519af.md

## Summary

- **Status:** Archived / closed
- **Employer:** Liverpool University Hospitals NHS Foundation Trust
- **Location:** Broadgreen Hospital
- **Workplace type:** onsite
- **Profession:** Appointments administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** 37.5 hours per week (fulltime, permanent)
- **Closing date:** 2026-10-28T23:59:00.000Z
- **Posted:** 2026-10-14T11:39:59.164Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Liverpool/Liverpool_University_Hospitals_NHS_Foundation_Trust/Orthopaedics/Orthopaedics-v8029099
- **Employer website:** https://www.liverpoolft.nhs.uk

## Job Content

### Job overview

To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties. Ensure cross cover working where possible.

### Main duties of the job

Key responsibilities 1. Type dictation from audio transcription of clinical correspondence and documentation. 2. Quality check documentation completed in clinical administration support. 3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly. 4. Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway. 5. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations. 7 Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.

- Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients. 10. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.

### Detailed job description and main responsibilities

- Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.

## Person Specification

### Other

**Essential**

- Physically able to perform the duties of the post
- Ability to travel to any Trust site as required
- Courteous, polite and of smart appearance

### Skills

**Essential**

- Accurate keyboard skills
- Ability to use own initiative
- Ability to work to deadlines
- Team player

### Knowledge

**Desirable**

- Awareness of legislation, standards and guidelines relating to records and information
- Knowledge of health records processes or systems

### Experience

**Essential**

- Demonstrable experience working with the public/patient
- Demonstrable clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc.

**Desirable**

- Experience working in a hospital or NHS environment
- Experienced user of a patient administration system (PAS)

### Qualifications

**Essential**

- Educated to GCSE standard with 4 GCSE’s at level A-C (or equivalent)

**Desirable**

- ECDL, CLAIT or IBT qualification
- Registration with records management or legislative qualification e.g. ISEB, DPA, IHRIM, BCS, Records Management Society etc

## Documents

- [job description (pdf, 536.9kb)](https://www.healthjobsuk.com/documents?vdoc=10682656)
- [oh risk id form (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?vdoc=10330879)
- [recruitment documents (pdf, 383.5kb)](https://www.healthjobsuk.com/documents?vdoc=10327645)
- [life at luhft benefits (pdf, 333.2kb)](https://www.healthjobsuk.com/documents?edoc=2664)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.