# Booking & Scheduling Assistant > NHS job listing from Job Clerk for Northern Care Alliance NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/booking-and-scheduling-assistant/ba667779-1d15-4599-9f6c-ed9062085318 - **Markdown:** https://www.jobclerk.com/job/booking-and-scheduling-assistant/ba667779-1d15-4599-9f6c-ed9062085318.md ## Summary - **Status:** Archived / closed - **Employer:** Northern Care Alliance NHS Foundation Trust - **Town:** Salford - **Region:** North West - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 2 - **Salary:** £25,272 pro rata, per annum - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week (the department is open between 8am and 5pm Mon - Fri and covers a range of shifts) - **Closing date:** 2026-06-18T23:59:00.000Z - **Posted:** 2026-06-11T11:03:33.097Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Salford/Northern_Care_Alliance_NHS_Foundation_Trust/Booking_Scheduling/Booking_Scheduling-v8075727 - **Application URL:** https://apps.trac.jobs/job-advert/8075727?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.northerncarealliance.nhs.uk ## Job Content ### Job overview An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us as a Band 2 Booking & Scheduling Assistant at Salford - St James House. With demand on our services at an all time high the role our department provides has never been more critical. We will give you: - The chance to make a difference to people in our local communities - A mix of both office and home on a rota basis once training is complete - A range of Monday to Friday daytime shifts - Career development opportunities ### Main duties of the job As a Booking Clerk your main duties will cover: - Receiving and processing patient referrals - Booking and changing appointments for patients either via a phone call, a text message, or an email - Answering and signposting general enquiries from patients calling our appointments line To do this we need you to: - Be confident using a computer and Microsoft Office - Have an excellent telephone manner - Be able to communicate effectively - Strive to give our patients an excellent customer service - Be enthusiastic, confident, and committed ### Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk ## Job Details An exciting opportunity has opened up for a Booking & Scheduling Assistant to join us as a Band 2 Booking & Scheduling Assistant at Salford - St James House. With demand on our services at an all time high the role our department provides has never been more critical. We will give you: The chance to make a difference to people in our local communities A mix of both office and home on a rota basis once training is complete A range of Monday to Friday daytime shifts Career development opportunities ## Job Description As a Booking Clerk your main duties will cover: Receiving and processing patient referrals Booking and changing appointments for patients either via a phone call, a text message, or an email Answering and signposting general enquiries from patients calling our appointments line To do this we need you to: Be confident using a computer and Microsoft Office Have an excellent telephone manner Be able to communicate effectively Strive to give our patients an excellent customer service Be enthusiastic, confident, and committed ## Responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk ## Person Specification ### Skills **Essential** - Maintain Confidentiality - Keyboard skills - Strong communication skills - Ability to adapt to change. - Able to work in a high-pressure environment - Able to demonstrate the Trust Values - Computer skills including Microsoft Office ### Knowledge **Desirable** - Knowledge of Patient Centre ### Experience **Essential** - Experience of working in a Team - Experience of working in a customer care environment - Experience of time management/working to deadlines **Desirable** - Patient administration background - Previous customer service experience - Previous NHS experience - Previous Administration Experience - Call centre experience ### Qualifications **Essential** - Numeracy and literacy qualifications (at least A-C) **Desirable** - NVQ2 or equivalent clerical qualification - EDCL or Computer skills qualification ## Documents - [job description (pdf, 296.6kb)](https://www.healthjobsuk.com/documents?vdoc=10367407) - [candidate information pack (pdf, 840.3kb)](https://www.healthjobsuk.com/documents?edoc=3016) - [sponsorship & evisa information (pdf, 141.8kb)](https://www.healthjobsuk.com/documents?edoc=2708) - [booking & scheduling assistant - fr form (docx, 44.1kb)](https://www.healthjobsuk.com/documents?vdoc=10367408) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.