# Booking Administrator - Lung Cancer Screening Programme - K&M ICS Only > NHS job listing from Job Clerk for Maidstone and Tunbridge Wells NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/booking-administrator-lung-cancer-screening-programme-kandm-ics-only/0d12d726-10b9-4837-86d2-c288fabdf969 - **Markdown:** https://www.jobclerk.com/job/booking-administrator-lung-cancer-screening-programme-kandm-ics-only/0d12d726-10b9-4837-86d2-c288fabdf969.md ## Summary - **Status:** Live - **Employer:** Maidstone and Tunbridge Wells NHS Trust - **Location:** Maidstone Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Fixed term: 12 months (Secondments Considered for Internal Staff) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-10T22:59:00.000Z - **Posted:** 2026-09-03T11:41:38.425Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Maidstone/Maidstone_Tunbridge_Wells_NHS_Trust/Cancer_Performance/Cancer_Performance-v8271242 - **Application URL:** https://apps.trac.jobs/job-advert/8271242?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mtw.nhs.uk ## Job Content ### Job overview Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS We are looking for an enthusiastic and organised Booking Administrator to join the Lung Cancer Screening Programme (LCSP) team at Maidstone and Tunbridge Wells NHS Trust. This is an exciting opportunity to support a developing screening programme aimed at improving the early diagnosis of lung cancer across West Kent. The post holder will play an important role in coordinating appointments, managing patient communications, maintaining accurate records and supporting patients through the screening pathway. The successful candidate will work closely with the Programme Manager, Lung Health Check Nurses, GP practices and wider cancer services to ensure the smooth and efficient delivery of the programme. Excellent communication, organisational and IT skills are essential, together with the ability to work sensitively with patients and manage competing priorities within a busy administrative environment. This is a secondment position aligned to national programme funding. ### Main duties of the job - Invite eligible participants to attend Lung Health Check appointments in line with programme protocols and national guidance. - Book, amend and cancel appointments, ensuring patient pathways are managed efficiently and accurately. - Maintain accurate and up-to-date patient records on Trust systems and screening databases, including recording outcomes, attendance and follow-up actions. - Manage the programme helpline, responding to patient and public enquiries in a professional, sensitive and timely manner. - Provide administrative support to the Lung Cancer Screening Programme team, including preparation of correspondence, reports, data summaries and meeting documentation. - Work closely with Lung Health Check Nurses, GP practices, respiratory teams and wider cancer services to support effective pathway coordination. - Monitor shared inboxes and ensure correspondence and queries are actioned appropriately within agreed timescales. - Support patient engagement and uptake by proactively contacting patients regarding appointments and non-attendance. - Maintain confidentiality at all times and comply with Trust information governance and data protection requirements. - Contribute to service improvement initiatives, audits and data collection activities as required. - Provide cross-cover and administrative support across the service where necessary. ### Detailed job description and main responsibilities We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list. All successful applicants will be required to complete our corporate trust induction once a start date has been agreed. Please note: This role is not eligible for UK Visa Sponsorship. In line with the UK Immigration Rules and Home Office Sponsorship Guidance, employers may only sponsor individuals for roles that meet strict eligibility, salary, and compliance requirements. Where a role does not meet these criteria, organisations are prohibited from assigning a Certificate of Sponsorship. Applicants must therefore already hold a valid immigration status and ongoing right to work in the UK in order to be considered. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Ability to communicae effectively in writing and verbally - Ability to manage telephone and email enquiries professionally - Accurate keyborad and data entry skills - Ability to work independently and as part of a team. - Ability to maintain attention to detail when managing patient information - Ability to manage competing priorities and meet deadlines **Desirable** - Experience using electronic document management or scanning systems. ### Qualifications **Essential** - 5 GCSEs (Grade 4/C or above) including English and Maths or equivalent - NVQ Level 3 in Administration (or equivalent qualification /experience) **Desirable** - A levels - IT qualifications (E.g. ECDL or equivalent) ### Experience / Knowledge **Essential** - Previous experience in an administrative role, preferably within a healthcare setting. - Experience communicating with patients, members of the public and multidisciplinary teams - Experience handling confidential and sensitive information appropriately - Good working knowledge of Microsoft Office applicatons, including Word, Excel and Outlook - Experience maintaining accurate electronic records or databases - Ability to organise and prioritise workload effectively within a busy environment **Desirable** - Previous healthcare experience - Experience using patient administration systems (PAS) or clinical databases such as Infoflex. - Experience working within a screening programme, cancer service or patient pathway environment. - Understanding of NHS cancer pathways or waiting time standards ## Documents - [staff benefits (pdf, 63.8kb)](https://www.healthjobsuk.com/documents?edoc=2762) - [tips when completing your application (pdf, 50.6kb)](https://www.healthjobsuk.com/documents?edoc=2920) - [job descripiton and person spec - booking administratr (pdf, 592.3kb)](https://www.healthjobsuk.com/documents?vdoc=10586405) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.