# Blood Donation Team Assistant (Bank) > NHS job listing from Job Clerk for NHS Blood and Transplant. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/blood-donation-team-assistant-bank/c7144632-a7cd-4d02-b513-3d4ed15c33ce - **Markdown:** https://www.jobclerk.com/job/blood-donation-team-assistant-bank/c7144632-a7cd-4d02-b513-3d4ed15c33ce.md ## Summary - **Status:** Live - **Employer:** NHS Blood and Transplant - **Location:** NHSBT, Leeds Team, Garforth, United Kingdom, LS25 2GY - **Workplace type:** onsite - **Profession:** Assistant - **Grade:** Band 2 - **Salary:** £12.92 an hour - **Contract type:** Bank - **Employment type:** Part-time, Flexible working - **Closing date:** 2026-09-09T23:59:00.000Z - **Posted:** 2026-09-02T09:15:31.202Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/M0048-26-0441 - **Application URL:** https://jobs.nhsbt.nhs.uk/Job/JobDetail?jobid=9356&source=JobtrainNHSJobs - **Employer website:** https://www.nhsbt.nhs.uk/ ## Job Content ### Job summary This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work. Job Summary It takes all types of people to help save and improve lives. As a Blood Donation Team Assistant, youll play an important part in delivering a positive experience for our donors and supporting our donation teams across a variety of session locations. Youll help care for donors after they have donated, prepare refreshments, make appointments and maintain accurate records, while helping to ensure sessions run safely and efficiently. This is a rewarding opportunity to contribute to a service that makes a real difference every day. Youll receive full training and ongoing support to develop new skills in a team environment where caring for donors, maintaining quality standards and delivering excellent customer service are at the heart of everything we do. ### Main duties of the job Make a meaningful contribution to the donor experience by providing excellent care and customer service in the post donation recovery area. Support donors throughout their visit by preparing and distributing refreshments and maintaining close observation following donation. The role will require you to be available on a bank to work variable hours and days, including evening shifts, weekends and bank holidays with appropriate notice. Blood collection takes place in a variety of locations, requiring you to undertake journeys in our vehicles or in your own vehicle for up to 2 hours. You will be required to load, unload, assemble and dismantle equipment on a daily basis including heavy objects of up to 13 kgs. Help create a safe environment for donors, colleagues and visitors by maintaining high standards of health, safety and infection control. ### About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. ### Details - Date posted: 02 September 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £12.92 an hour - Contract: Bank - Working pattern: Part-time, Flexible working - Reference number: 009324 - Job locations: NHSBT, Leeds Team, Garforth, United Kingdom, LS25 2GY, United Kingdom ### Job responsibilities What we offer: - Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you. - Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎ - Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. - Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endevour to provide tailored workplace adjustments where possible. As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process. You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website: - Read about our application process - Learn more about our culture at NHSBT To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site. Next steps This vacancy will close at 23:59 on Wednesday 9th September 2026. The assessment process for this role will include: a single interview, a session visit. Interviews are anticipated to be held on w/c 21st September 2026 – subject to confirmation. ## Person Specification ### Knowledge **Essential** - To work in accordance with national clinical and quality guidelines including guidelines from the Medicines and Healthcare products Regulatory Agency (MHRA) and the pharmaceutical Good Manufacturing Practice (GMP) regulations and the European clinical guidelines to continuously monitor standards and maximise blood safety, following collection instructions and technical clinical instructions. - Be aware of statutory child health and vulnerable adult procedures, and statutory local guidance and onward referral criteria. - Know the health and safety policies and procedures within the workplace, including fire procedures, maintain documentation and monitor and maintain equipment within your area of responsibility. - Follow policies and standard operating procedures including disposal of clinical waste. ### Skills and Abilities **Essential** - To be able to communicate effectively with donors, the public and staff, recognising when issues/events need to be referred. - Make donor appointments using session computer. - Prepare and distribute refreshments to donors. - Provide a high standard of customer service and care to donors post donation. - Understanding of a number of routine work procedures gained through induction and training, including manual handling, maintenance of equipment, Expectations of high customer service including dealing with complaints. - To be able to aid back pod support in packing tasks when required. - Use the computer and other equipment safely. - Identify report and manage potential risks that you see in relation to donor safety, blood safety, staff safety and working/session environment. ### Qualifications and Training **Essential** - Required to undertake specific Team Assistant induction, Adverse Events training and on the job training to achieve proficiency as a Team Assistant. ### Physical and Working Requirements **Essential** - The working conditions on mobile sessions provide unique challenges in that staff may be called to work in a different venue each day with limited influence over immediate physical environments and the daily necessity to load/unload, assemble and dismantle equipment, including heavy objects. - There is a frequent requirement for sitting or standing for a substantial period of time. - The post holder will be expected to undertake lifting and handling of items? with and without the use of mechanical aids, in accordance with appropriate Health and Safety regulations. ### Communication and Customer Service **Essential** - To provide a high standard of customer service and care to donors post donation. - Expectations of high customer service including dealing with complaints. ### Health, Safety and Infection Control **Essential** - Use appropriate infection control procedures and maintain work areas in each donation environment so that they are clean, safe and free from hazards. - Assist donors and colleagues in adopting sound infection control measures. - Ensure information concerning donors, customers and other members of staff is treated as confidential. - Ensure that session consumables e.g. refreshments and clinical stock etc, is appropriately and securely maintained. - Maintain health, safety and security in session areas, taking steps to safeguard donor’s belongings, and NHSBT equipment. - Monitor and maintain health, safety and security in session areas. - You are required to ensure that you follow health and safety policies, risk assessments and safe systems of work to ensure your safety and the safety of others. ### Personal Qualities and Other Requirements **Essential** - To provide support, with indirect supervision, to the Blood Donation Teams. - Following specific training, the Team Assistant will work under indirect supervision in the post donation recovery area, maintaining close observation of donors in order to recognise and respond to adverse events. - Any other duties within the general scope of the post as and when required. ## Documents - [Blood Donation Team Assistant (Bank) - JD (PDF, KB)](https://jobs.nhsbt.nhs.uk/Job/GetJobAdvertDocument?Id=22592&JobId=9356) - [Blood Donation Team Assistant (Bank) - PS (PDF, KB)](https://jobs.nhsbt.nhs.uk/Job/GetJobAdvertDocument?Id=22593&JobId=9356) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.