# BHSCT- Band 3 Ward Clerk > NHS job listing from Job Clerk for Belfast Health and Social Care Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/bhsct-band-3-ward-clerk/4977ecbc-7a21-4cca-87b8-d8c2394357cc - **Markdown:** https://www.jobclerk.com/job/bhsct-band-3-ward-clerk/4977ecbc-7a21-4cca-87b8-d8c2394357cc.md ## Summary - **Status:** Live - **Employer:** Belfast Health and Social Care Trust - **Location:** Belfast HSCT - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £24,937 - £26,598 - **Contract type:** To create a waiting list - **Closing date:** 2026-08-27T15:30:00.000Z - **Posted:** 2026-08-13T15:30:18.169Z - **Source information URL:** https://jobs.hscni.net/Job/48662/bhsct-band-3-ward-clerk - **Application URL:** https://jobs-app.hscni.net/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PARAM=cG9zdF9pbnN0X2d1aWQ9MDA1MDU2OTNGMzJDMUZFMUE1RTMzNTZGRTQxRDI3QTgmY2FuZF90eXBlPWU%3d - **Employer website:** https://belfasttrust.hscni.net ## Job Content ### Job details - Branch: Belfast HSCT - Location: Belfast HSCT - Salary: Band 3 (£24,937 - £26,598) - Contract Type: To create a waiting list - Opening Date: 13/08/26 - Closes: Thu, 27 August 2026 @ 4:30 PM - Interview Dates: To Be Confirmed ### Notes Important Information : We accept online applications only. A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week. Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website. ### JOB DESCRIPTION POST: Ward clerk LOCATION: BHSCT Trustwide GRADE: Band 3 REPORTS TO: Ward Clerk Team Leader RESPONSIBLE TO: Ward Clerk Co-Ordinator, Unscheduled & Acute Care ### JOB SUMMARY/MAIN PURPOSE The post holder will provide a high level of clerical support at ward level to a multidisciplinary team and work as an integral part of the ward team. The post holder will be expected to utilise EPIC to input data and provide information to appropriate professional staff at ward level. They will be expected to work under pressure and without direct supervision. Participate in general office duties in accordance with local Policies & Procedures. As the post holder, he/she will be the main point of contact to handle calls from GP’s, Patients & relatives taking the responsibility to monitor the calls and deal with them appropriately in relation to their role at ward level. Main Duties/Responsibilities Responsible for ensuring that all new admissions elective & emergency are registered appropriately on EPIC accurately and timely Triage new admissions to the ward every day by sourcing the appropriate Consultant/Speciality using triage grids/Microsoft teams and update EPIC accurately & timely Responsible for maintaining & updating patient demographic details, adding/revising on EPIC as appropriate Manage any ward diaries, liaise with Theatre Schedulers/waiting list office to source and prepare patient records for planned admission Request and print letters, documents, labels & reports using EPIC to assist medical/nursing staff with patient history & patient tracking. Arrange and co-ordinate interpreters for inpatients on the ward using electronic systems and accurately record receipts Monitor and take action on delayed discharge information to ensure timeliness/accuracy of discharge coding in line with the agreed Delayed Transfer of Care from General Acute Sites Ensure all documentation & records are appropriate and up to date when the patient is admitted to the ward Scan and upload patient documentation to the patient record on EPIC as required On discharge order ambulance transport if required and ensure the timely completion of ward discharge note. Liaise with Consultants, medical secretaries, and nurse specialists to ensure that any ward reviews are highlighted Contribute to the prompt answering of phone calls in a courteous and pleasant manner. Liaise with client, staff and departments internal and external to the Trust ensuring the delivery of a full and efficient service. Keep information flowing between hospital staff, patients, family members & other departments as appropriate. Operate the Inter Hospital Transfer Policy for patient’s medical notes if required. Maintain a clear, tidy workstation area in compliance with Data Protection Able to manage and deal with competing demands as work pattern becomes unpredictable due to interruptions from e-mails, telephone calls and direct patient contact. Maintain standards of confidentiality regarding all information held in respect of Service users and professional staff Report faults to Estates Department or IT and telephony. Order transport for patients being discharged, transferred or attending other hospital sites for investigations Provide emergency cover for colleagues on a short term basis Adhering to General Health and Safety policies and procedures including the transportation & storage of patient records. Participate in annual review process to enhance Service Delivery & enhance own learning & development. Attend relevant training sessions as required for the job role. Undertake any other duties appropriate to the band that may be assigned from time to time to meet changing circumstances ### General Responsibilities Employees of the Trust will be required to promote and support the mission and vision of the service for which they are responsible and: At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner. Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them. Comply with the Trust's No Smoking Policy. Carry out their duties and responsibilities in compliance with health and safety policy and statutory regulations. Adhere to equality and good relations duties throughout the course of their employment. Ensure the ongoing confidence of the public in-service provision. Maintain high standards of personal accountability. Comply with the HPSS code of conduct. Information Governance All employees of Belfast Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Belfast Health and Social Care Trust, including patient/client, corporate and administrative records whether paper based or electronic and also including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004, the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Employees are required to be conversant and to comply with the Belfast Health and Social Care Trust policies on Information Governance including for example the ICT Security Policy, Data Protection Policy and Records Management Policy and to seek advice if in doubt. For further information on how we use your personal data within HR, please refer to the Privacy Notice available on the HUB or Your HR ### Records Management The Senior Manager is responsible to the Co-Director for Unscheduled and Acute Care for all records held, created or used as part of their business including corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Information Regulations 2004 and the Data Protection Act 1998. This job description is subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the Unscheduled and Acute Care Directorate works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time by the Co-Director of Unscheduled and Acute Care. Terms and Conditions Full-Time The NHS terms and conditions (Agenda for Change) will apply to this post. Salary will be Band tbc In addition to 10 public holidays, the annual leave allowance will be as follows:- On appointment - 27 days After 5 years’ service - 29 days After 10 years’ service - 33 days Environmental Cleaning Strategy The Trusts Environmental Cleaning Strategy recognizes the key principle that “Cleanliness matters is everyone’s responsibility, not just the cleaners” Whilst there are staff employed who are responsible for cleaning services, all Trust staff have a responsibility to ensure a clean, comfortable, safe environment for patients, clients, residents, visitors, staff and members of the general public. Infection Prevention and Control The Belfast Trust is committed to reducing Healthcare associated infections (HCAIs) and all staff have a part to play in making this happen. Staff must comply with all policies in relation to Infection Prevention and Control and with ongoing reduction strategies. Standard Infection Prevention and Control Precautions must be used at all times to ensure the safety of patients and staff. This includes:- Cleaning hands either with soap and water or a hand sanitiser at the appropriate times (WHO ‘5 moments’); Using the correct ‘7 step’ hand hygiene technique; Being ‘bare below the elbows’ when in a clinical environment; Following Trust policies and the Regional Infection Control Manual (found on intranet); Wearing the correct Personal Protective Equipment (PPE); Ensuring correct handling and disposal of waste (including sharps) and laundry; Ensuring all medical devices (equipment) are decontaminated appropriately i.e. cleaned, disinfected and/or sterilised; Ensuring compliance with High Impact Interventions. ### Values The Belfast Trust aims to recruit staff not only with the right skills but also with the right values to ensure the delivery of excellent patient care and experience. Staff will be expected to be committed to provide safe, effective, compassionate and person centred care by:- Treating Everyone with Dignity and Respect Displaying Openness and Trust Being Accountable Being Leading Edge Maximising Learning and Development By embedding the above values we will make a significant contribution to the delivery of the Trust’s Vision. Personal Public Involvement Staff members are expected to involve patients, clients, carers and the wider community where relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust’s ongoing commitment to Personal Public Involvement (PPI). Please use the link below to access the PPI standards leaflet for further information. http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf Clause: This job description is not meant to be definitive and may be amended to meet the changing needs of the Belfast Health and Social Care Trust. ### PERSONNEL SPECIFICATION JOB TITLE AND BAND: Ward Clerk, Band 3 DEPARTMENT / DIRECTORATE: Acute & Unscheduled Care ### Notes to applicants You must clearly demonstrate on your application form under each question, how you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form. Please note the Trust reserves the right to use any desirable criteria outlined in Section 3 at shortlisting. You must clearly demonstrate on your application form how you meet the desirable criteria. Proof of qualifications and/or professional registration will be required if an offer of employment is made – if you are unable to provide this, the offer may be withdrawn. ### ESSENTIAL CRITERIA SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below. Factor Criteria Method of Assessment Qualifications /Experience *4 GCSE’s at grade C or above to include English Language or equivalent qualification & one year clerical experience .Or* NVQ Level 2 in Administration & one year clerical experience Or * A minimum of two year’s administrative clerical experience. Understanding of computerised technology Shortlisting by Application Form SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage: Skills / Abilities Excellent communication skills Be able to work effectively as part of a team and have the ability to use their own initiative. Be able to plan and organise work effectively. The flexibility to work in a changing environment. The ability to deal tactfully and efficiently with patients and colleagues Interview Knowledge EPIC system ### VALUE BASED RECRUITMENT * Values Based Recruitment is a process adopted by the Belfast Trust to attract and select employees on the basis that their individual values and behaviours align with those of the Trust and incorporating the Healthcare Leadership Model. It focuses on the ‘how’ and ‘why’ people do what they do. Candidates who are short-listed for interview will need to demonstrate at interview that they have the required knowledge, skills, competencies and values to be effective in this new role. In answering the value based questions you have the opportunity to share examples of when you have demonstrated values relevant to the Belfast Trust. Belfast HSC Trust Values Whilst employees will be expected to portray all the values, particular attention is drawn to the following values for this role. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.