# Bank Receptionist > NHS job listing from Job Clerk for Brandon Centre. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/bank-receptionist/0ab53c5b-912f-4785-945e-e290dfc8b438 - **Markdown:** https://www.jobclerk.com/job/bank-receptionist/0ab53c5b-912f-4785-945e-e290dfc8b438.md ## Summary - **Status:** Archived / closed - **Employer:** Brandon Centre - **Location:** London - **Profession:** Administrative and IT - **Salary:** £14.80 an hour - **Contract type:** Bank - **Employment type:** Flexible working - **Closing date:** 2026-08-06T23:59:00.000Z - **Posted:** 2026-07-27T07:24:08.446Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/B0129-26-0015?employerCode=B0129 - **Employer website:** https://brandon-centre.org.uk/ ## Job Content ### Job summary Job Title: Bank Receptionist Salary: £14.80 per hour Contract: Zero-hour contract Hours Between 09:00 to 20:00 Monday to Friday Location: Brandon Centre, 26 Prince of Wales Road, London, NW5 3LG Reports to: Lead Receptionist Accountable to: Operations Manager INTERVIEW DATE: Interviews will be held in-person on Friday 14th August 2026 ### Main duties of the job The main functions of the post-holder are to welcome young people and perform receptionist duties including booking and providing information about Brandon Centre services as necessary. Referring and sign posting clients to services as appropriate. ### About us The principal objective of Brandon Centre is to provide a professional, accessible, and flexible service which responds to the psychological, medical, sexual and social needs of young people under 25 years and their families. The services we provide are: - Mental Health and Wellbeing Services including individual Counselling & Psychotherapy for young people, Systemic Integrative Treatment for families using a range of evidence-based therapies and therapeutic work and a variety of innovative outreach projects in community settings - Clinical Training and Consultancy including healthy living, parent programmes and other group work ### Details - Date posted: 24 July 2026 - Pay scheme: Other - Salary: £14.80 an hour Zero hour contract - Contract: Bank - Working pattern: Flexible working - Reference number: B0129-26-0015 - Job locations: 26 Prince of Wales Rd, Kentish Town, London, NW5 3LG, United Kingdom ### Job responsibilities Administrative and Reception Duties - Greet clients and visitors in a courteous, friendly and helpful manner. - Deal with face to face, telephone and email enquiries from the public about the range of services available and direct them to other services if necessary. - Ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately. - Manage Reception inbox, following appropriate procedures and forwarding emails as appropriate. - Maintain stock levels of provision used in the department and ensure clinical and public areas are adequately stocked with supplies, stationery and client information. - Ensure that the public areas are tidy at all times. - Liaise with clinicians and other staff as required to ensure the smooth running of the centre and to understand the importance of teamwork. - Routine reception duties including, post, booking rooms and responsibility of the waiting areas. - Contribute to the maintenance of the building by helping to complete weekly, monthly and annual health & safety checks (to include but not limited to fire safety, panic alarms & water testing). - Provide general admin support to the Mental Health Referrals Coordinator as required. Education, Training and Professional development - Participate and assist in evaluation and feedback including administration aspects of audit as required. - Participate in the appraisal process and give feedback to support your own and team development. - Attend team and departmental meetings and actively participate in service improvement. - Proactively participate in one-to-one meetings with line manager, identifying own learning needs, and ways that these may be met. Communication and Information Resources The post-holder should recognise the importance of effective communication within the team and will strive to: - Communicate effectively with other team members. - Communicate effectively with clients and carers. - Recognise peoples needs for alternative methods of communication and respond accordingly. - Maintain a high standard of accuracy in record keeping and documentation. - Locate and pull notes for existing clients and prepare all relevant documentation as required prior to appointments. - Accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. - Undertake relevant training for electronic information systems in place and under development. ## Person Specification ### Experience **Essential** - Experience of working with young people and clients from - diverse backgrounds - Demonstrable Administration experience - Experience of working in a busy, public facing environment **Desirable** - Experience in analysing and presenting information - An understanding of confidentiality requirements ### Qualifications **Essential** - GCSE A C in English and Maths or equivalent **Desirable** - Relevant administrative qualifications ### Other Requirements **Essential** - Enthusiastic, positive and approachable. - Punctual - Able to work flexibly and to be adaptable as required - IT literate with knowledge of Microsoft packages - Thrives on working with others: is motivated by working closely with other people, building and managing relationships and meeting new people - Self-motivated and able to work under own autonomy or as part of a team - Thrives in a fast-pace environment, with a 'can do' attitude ### Skills & Knowledge **Essential** - Excellent ICT skills, including experience of using databases, word processing, email and spreadsheet software - Excellent organisational skills -able to determine own workload priorities and manage own workload - Excellent communication (verbal and written) and interpersonal skills - Excellent accuracy and attention to detail - Ability to work under pressure and to competing deadlines - Ability to maintain confidentiality and act with discretion and diplomacy - Demonstrable commitment to Brandon Centres values: - Empowering young people to live healthier happier lives; High Quality and Innovative. ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.