# Bank MHSI Hub Navigator- Mental Health & Social Inclusion Hub Band 4

> NHS job listing from Job Clerk for Midlands Partnership University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/bank-mhsi-hub-navigator-mental-health-and-social-inclusion-hub-band-4/71990368-3228-4800-96e8-fa4c34d0bb01
- **Markdown:** https://www.jobclerk.com/job/bank-mhsi-hub-navigator-mental-health-and-social-inclusion-hub-band-4/71990368-3228-4800-96e8-fa4c34d0bb01.md

## Summary

- **Status:** Live
- **Employer:** Midlands Partnership University NHS Foundation Trust
- **Location:** St Michaels Court
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £31,157 Pro rata
- **Contract type:** Bank: 24 hours flexible working pattern
- **Employment type:** Part time, Flexible working, Shift pattern covers 24 hours
- **Closing date:** 2026-08-26T22:59:00.000Z
- **Posted:** 2026-08-12T11:10:45.866Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Lichfield/Midlands_Partnership_University_NHS_Foundation_Trust/Mental_Health/Mental_Health-v8224131
- **Application URL:** https://apps.trac.jobs/job-advert/8224131?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.mpft.nhs.uk

## Job Content

### Job overview

Are you passionate about supporting individuals on their mental health journey? Do you have excellent communication skills and a desire to make a positive impact? If so, we have an exciting opportunity for you to join our bank team as an MHSI Hub Navigator (formally known as the Access team)

As a Navigator in our Mental Health and Social Inclusion Hub, you will play a crucial role in assessing mental health referrals primarily through telephone consultations. Using your exceptional judgment and empathy, you will determine the needs, risks, and urgency of response for each individual. By delivering safe and effective services, you will guide them towards the appropriate level of support.

Apply today and become an integral part of our team. Together, let's create a positive impact on mental health and well-being in our community. Please note shifts cover 24/7, this will involve you working a mix of day and night shifts.

### Main duties of the job

- You will be part of a multi-disciplinary team, primarily receiving calls, processing enquiries and facilitating the triage of people referred into the MHSI Hub team.
- Supervise Assistant MHSI Hub Navigators and support MH Practitioners on the MHSI hub to ensure a high quality service is provided.
- Assist individuals with mental health needs to navigate and access specialist health, social care and community services that will support them in their individual recovery journey
- A commitment to delivering a flexible service which operates 24 hours a day, 365 days a year

### Detailed job description and main responsibilities

Please see attached job description. This is for a flexible bank worker role supporting where there is a need for support

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Skills

**Essential**

- Awareness of Mental Health legislation, current thinking in Mental Health, Personalisation and Wellbeing

### Experience

**Essential**

- Experience of working within a health and social care environment with a focus on mental health
- Previous experience in a similar role

**Desirable**

- Lived experience either as a person who has used services or as a carer

### Qualifications

**Essential**

- Level 3 Diploma in Health & Social Care

## Documents

- [benefits booklet (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2957)
- [mhsi navigator (pdf, 744.3kb)](https://www.healthjobsuk.com/documents?vdoc=10533157)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.