# Bank LD Complex Care Delivery Manager

> NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/bank-ld-complex-care-delivery-manager/0d2170d5-b938-488e-97bf-a63211bc6032
- **Markdown:** https://www.jobclerk.com/job/bank-ld-complex-care-delivery-manager/0d2170d5-b938-488e-97bf-a63211bc6032.md

## Summary

- **Status:** Live
- **Employer:** Central London Community Healthcare NHS Trust
- **Location:** Emergency/Out of Hours Dental Services
- **Workplace type:** onsite
- **Profession:** Manager
- **Grade:** Band 7
- **Salary:** £29.73 Basic pay + HCAS + 12.07% Holiday pay
- **Contract type:** Bank
- **Employment type:** Full time, Part time, Flexible working, Other, Bank
- **Closing date:** 2026-10-15T22:59:00.000Z
- **Posted:** 2026-10-01T15:01:08.226Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Central_London_Community_Healthcare_NHS_Trust/Complex_Care_Delivery_Manager/Complex_Care_Delivery_Manager-v8337463
- **Application URL:** https://apps.trac.jobs/job-advert/8337463?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.clch.nhs.uk

## Job Content

### Job overview

The Complex Care managers operate as clinical case managers to ensure individual patients commissioned services meet their needs, are safe and deliver value for money. Through the understanding of complex care policies, regulations, and best practices, maintain a high quality service.

These roles are vital in the delivery and management of placements and support to our most vulnerable clients. The team look after all clients including Adults with complex Mental Health, complex Children and Young People, Adults with Learning Disabilities and Autistic Adults.

### Main duties of the job

- To review placements and packages of care funded by the ICB as required prioritising high risk and high cost placements;
- Manage and financially contribute to S117 and Joint Funding Panels/decisions with the Local Authorities using locally agreed criteria;
- Support the management and reviews of mental health rehab hospital placements and discharges for Complex CYP requiring additional support above local provision;
- Discharge- support placement flow attending DTOC, MADE events, LAEP and escalations as required;
- Undertake brokerage on behalf of LBHF if required;
- Manage quality issues in regard to placements, safeguarding, provider concerns and liaising with CQC;
- Undertake dispute resolution and where required commission legal support related to DoLs/S117/MHA –i.e. judicial review, court of protection and responsible commissioner disputes;
- Maintain accurate case records and financial records on Caretrack systems;

Please refer to attached Job Description for full main duties of the job

### Detailed job description and main responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.

### Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Experience

**Essential**

- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of coordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at SMT level
- Experience of monitoring budgets and business planning processes
- Understanding of the public sector
- Demonstrated experience in a Healthcare environment

### Education/Qualification

**Essential**

- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Post-graduate degree in Management Studies or equivalent

**Desirable**

- Member of relevant professional body

## Documents

- [clch trust values (pdf, 893.7kb)](https://www.healthjobsuk.com/documents?vdoc=10661300)
- [functional requirements (pdf, 439.8kb)](https://www.healthjobsuk.com/documents?vdoc=10661299)
- [job description and person specification (docx, 68.4kb)](https://www.healthjobsuk.com/documents?vdoc=10661301)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.