# Bank Health Records Administration Assistant > NHS job listing from Job Clerk for Velindre University NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/bank-health-records-administration-assistant/c322c9b5-62c4-4d18-b41a-347b05d6f412 - **Markdown:** https://www.jobclerk.com/job/bank-health-records-administration-assistant/c322c9b5-62c4-4d18-b41a-347b05d6f412.md ## Summary - **Status:** Live - **Employer:** Velindre University NHS Trust - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,300 per annum - **Contract type:** Bank - **Employment type:** Full time, Part time, Other, 0 hours per week (As and when required) - **Closing date:** 2026-07-05T23:59:00.000Z - **Posted:** 2026-07-02T10:22:10.036Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Velindre_University_NHS_Trust/Administration/Administration-v8117845 - **Application URL:** https://apps.trac.jobs/job-advert/8117845?ShowJobAdvert=&feedid=9002 - **Employer website:** https://velindre.nhs.wales ## Job Content ### Job overview This is a Bank position with flexible hours. The Velindre Cancer Centre (VCC) is a core service of the Trust, and one of the leading non-invasive oncology centres in the UK. VCC is progressing towards the opening of the new Velindre Cancer Centre (VCC), which will transform cancer services in South East Wales. The Health Records Administration Assistant will carry out a range of administrative duties as required within the Health Records Department at Velindre Cancer Centre. By the nature of the duties, the post holder will be required to maintain strict confidentiality. The post holder will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Main duties of the job Provide a comprehensive administrative and clerical support service, including accurate and timely filing of documents, data input onto electronic systems, maintaining manual and computerised filing systems, and providing word processing, clerical, scanning and photocopying support. Act as a first point of contact for patients, relatives and staff, providing receptionist duties, handling telephone and face to face enquiries, taking messages, redirecting calls, and providing and receiving routine information with tact and courtesy. Support the effective flow of information and resources within the department, including collecting and distributing patient case notes and urgent items,  scanning documents into the Medical Record, sorting incoming and outgoing mail, collecting stores items, and liaising with and escalating relevant matters, issues or concerns to appropriate staff. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Job Details This is a Bank position with flexible hours. The Velindre Cancer Centre (VCC) is a core service of the Trust, and one of the leading non-invasive oncology centres in the UK. VCC is progressing towards the opening of the new Velindre Cancer Centre (VCC), which will transform cancer services in South East Wales. The Health Records Administration Assistant will carry out a range of administrative duties as required within the Health Records Department at Velindre Cancer Centre. By the nature of the duties, the post holder will be required to maintain strict confidentiality. The post holder will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ## Job Description Provide a comprehensive administrative and clerical support service, including accurate and timely filing of documents, data input onto electronic systems, maintaining manual and computerised filing systems, and providing word processing, clerical, scanning and photocopying support. Act as a first point of contact for patients, relatives and staff, providing receptionist duties, handling telephone and face to face enquiries, taking messages, redirecting calls, and providing and receiving routine information with tact and courtesy. Support the effective flow of information and resources within the department, including collecting and distributing patient case notes and urgent items, scanning documents into the Medical Record, sorting incoming and outgoing mail, collecting stores items, and liaising with and escalating relevant matters, issues or concerns to appropriate staff. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Person Specification ### Other **Essential** - Reliable - Flexible approach to meet the needs of the service - Willing to assist others when own workload allows - Enthusiastic - Motivated - Positive attitude - Satisfactory Standard DBS clearance including ### Experience **Essential** - General Office or Administrative Duties - Experience of working with Microsoft office applications **Desirable** - Previous NHS experience or dealing with the general public - IT knowledge i.e. use of other packages and databases - Telephone and Reception Duties - Experience of NHS Wales Patient Administration System ### Skills and Attributes **Essential** - Able to work with minimum supervision - Ability to use own initiative when appropriate - Good Interpersonal skills - Good listening skills - Ability to work to deadlines - Excellent communication skills - Excellent Organisational skills - Evidence of team working - Ability to work within a clear policy of confidentiality - Ability to work well under pressure - Motivated and committed to working as part of a team - Flexible attitude to cross covering colleagues - Observes a personal duty of care in relation to equipment used in their daily work - Willingness to undertake any appropriate training and development - Adaptability and flexibility to work - Prioritising and time management - Attention to detail **Desirable** - Welsh Speaker (Level 1) or willingness to work towards ### Qualifications and Knowledge **Essential** - Good standard of education 5 GCSE’s or above or equivalent experience - Team Player **Desirable** - Appropriate National Vocational Qualification (NVQ) in Administration or Customer Care - Audio typing and other secretarial admin qualifications - Willingness to undertake training required to enhance the role - Demonstrate good knowledge of Health and Safety - Knowledge of Data Protection and Confidentiality ## Documents - [jdps - english (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?vdoc=10413699) - [sdmp - cymraeg (pdf, 464.6kb)](https://www.healthjobsuk.com/documents?vdoc=10413701) - [oh form - ig ffurflen (doc, 616.5kb)](https://www.healthjobsuk.com/documents?vdoc=10413700) - [velindre cancer centre (doc, 20.0kb)](https://www.healthjobsuk.com/documents?ddoc=32) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=827) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1637) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.