# Bank Health Care Support Worker - PAN Mental Health

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/bank-health-care-support-worker-pan-mental-health/538ef5b3-c35a-475e-8a2e-dff37afef5f0
- **Markdown:** https://www.jobclerk.com/job/bank-health-care-support-worker-pan-mental-health/538ef5b3-c35a-475e-8a2e-dff37afef5f0.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Town:** Bangor
- **Region:** North Wales
- **Country:** Wales
- **Profession:** Healthcare support worker
- **Grade:** Band 2
- **Salary:** £26,300 per annum pro rata
- **Contract type:** Bank: 0 days (As and when required)
- **Employment type:** Flexible working - 0 hours per week (As and when required)
- **Closing date:** 2026-07-27T23:59:00.000Z
- **Posted:** 2026-07-13T14:31:10.579Z
- **Source information URL:** https://www.healthjobsuk.com/job/Bangor/Betsi_Cadwaladr_University_Health_Board/Nursing/Nursing-v8121533
- **Application URL:** https://apps.trac.jobs/job-advert/8121533?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

- Work as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs within inpatient services with support and supervision provided by a registered health care professional.
- Undertake personal care activities and tasks as delegated by a registered healthcare professional, in accordance with the HEIW All Wales Guidelines for Delegation.
- Ensure the registered healthcare professional is regularly updated on the patient’s/client’s condition and improvement/deterioration.
- Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items
- Deliver role in accordance with Health Board/Trust Values and the Code of Conduct for HCSW’s in Wales

### Main duties of the job

Undertake care as directed by the registered healthcare professional, following agreed care plans, providing information to the registered healthcare professional that will enable the monitoring and amendment of care plans.

Obtain informed consent prior to providing care, understanding the actions required if care is declined.

Demonstrate care and compassion to patients, carers and relatives to help ensure high-quality person-centered patient care is delivered at all times.

Provide personal care to patients/clients, including using the shower or bath, washing facilities, dressing, supporting oral hygiene needs, enabling patients to meet their hygiene needs, accessing, and using toilets, collecting, and disposing of bodily waste, ensuring that privacy, dignity, and security is maintained. This may involve using hoists, wheelchairs or other mobility aids.

Support people to eat and drink through choosing appropriate food and drinks and enabling them to prepare for eating and drinking, assisting them where appropriate.

Do everything possible to ensure comfort, dignity and safety of patients, clients, family and friends, and to relate with kindness and empathy to all concerned.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

## Person Specification

### Experience

**Essential**

- Experience of working as part of a team

**Desirable**

- Previous experience working with people in a caring capacity

### Skills and Attributes

**Essential**

- Good communication skills – verbal and written, with the ability to convey information clearly and sensitively.
- Ability to keep calm in stressful situations. Physically able to carry out the duties of the role, including lifting, assisting with mobility and performing other manual tasks

**Desirable**

- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

### Qualifications and Knowledge

**Essential**

- Level 2 in care OR the ability to undertake a period of Induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency-based workbook equivalent to Level 2 vocational qualification;
- The ability to understand and comply with mandatory induction standards and Code of Conduct for Health Care Support Workers in Wales
- Ability to be able to complete self-protective/breakaway training (certified/accredited) during induction

**Desirable**

- Level 2 vocational qualification in a relevant health care related subject
- Certified/accredited self-protective/breakaway training

## Documents

- [oh form (pdf, 712.5kb)](https://www.healthjobsuk.com/documents?vdoc=10451406)
- [jdps english (pdf, 480.3kb)](https://www.healthjobsuk.com/documents?vdoc=10451404)
- [sdmp cymraeg (pdf, 560.3kb)](https://www.healthjobsuk.com/documents?vdoc=10451405)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.