# BANK Health Care Administrator

> NHS job listing from Job Clerk for Shropshire Community Health NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/bank-health-care-administrator/441da577-95d2-49c3-9261-441ac84a063f
- **Markdown:** https://www.jobclerk.com/job/bank-health-care-administrator/441da577-95d2-49c3-9261-441ac84a063f.md

## Summary

- **Status:** Live
- **Employer:** Shropshire Community Health NHS Trust
- **Town:** Shrewsbury
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 pro rata / per annum
- **Contract type:** Bank
- **Employment type:** Flexible working, Other, 0 hours per week (office hours 8.30am to 5pm)
- **Closing date:** 2026-07-29T23:59:00.000Z
- **Posted:** 2026-07-15T15:21:54.132Z
- **Source information URL:** https://www.healthjobsuk.com/job/shrewsbury/Shropshire_Community_Health_NHS_Trust/Administration/Administration-v8158894
- **Application URL:** https://apps.trac.jobs/job-advert/8158894?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.shropscommunityhealth.nhs.uk

## Job Content

### Job overview

Applicants are invited to join our Administration Team supporting The Podiatry and Foot Health Service, on a bank contract.  You will be responsible for providing a high standard of administrative support to ensure effective referral pathway and appointment procedures for our patients and provide assistance to the Podiatry clinical teams.

You must possess excellent administrative and time management skills, be highly computer literate and be able to deal with complex information, complaints and at times, contentious telephone calls from patients. Previous experience of working within the NHS and use of RIO electronic patients record, Summary Care Record & Oracle would be an advantage.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

### Main duties of the job

The post holder will be responsible for receiving a high volume of telephone calls, to arrange and reschedule patient appointments, processing new referrals and producing the relevant paperwork for clinical staff, providing support to the clinical team answering general IT and RIO-related queries as necessary, to distribute and place stock orders for clinic locations across Shropshire, Telford & Wrekin.

### Detailed job description and main responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

## Person Specification

### Experience

**Essential**

- Good interpersonal skills
- Demonstrable general customer care experience
- Demonstrable general administration experience
- Ability to work without direct supervision and use initiative as appropriate

### Knowledge and Skills

**Essential**

- A good working knowledge of Microsoft Office systems
- High level of accuracy and attention to detail
- An appreciation of the importance of maintaining confidentiality as appropriate to the role
- Ability to work flexibly to meet the changing needs of the service/ organisation

### Training and Qualifications

**Essential**

- RSA II or equivalent experience (example ECDL)
- Good standard of education (e.g. GCSE level or equivalent)

## Documents

- [privacy notice (pdf, 326.2kb)](https://www.healthjobsuk.com/documents?edoc=2731)
- [administration assistant job description (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10459430)
- [policy statement on the recruitment of ex-offenders (pdf, 75.2kb)](https://www.healthjobsuk.com/documents?edoc=2730)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.