# BANK Admin Assistant > NHS job listing from Job Clerk for Queen Victoria Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/bank-admin-assistant/b2d8bd40-e2e6-4cf4-803a-b697ffdc3ca8 - **Markdown:** https://www.jobclerk.com/job/bank-admin-assistant/b2d8bd40-e2e6-4cf4-803a-b697ffdc3ca8.md ## Summary - **Status:** Live - **Employer:** Queen Victoria Hospital NHS Foundation Trust - **Town:** East Grinstead - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £12.92 - £14.05 per hour exclusive of WTD - **Contract type:** Bank - **Employment type:** Flexible working, Other, 1 hour per week (Bank) - **Closing date:** 2026-06-08T23:59:00.000Z - **Posted:** 2026-06-01T13:10:32.485Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Sussex/East_Grinstead/Queen_Victoria_Hospital_NHS_Foundation_Trust/Bank_Admin_Clerical/Bank_Admin_Clerical-v8049069 - **Application URL:** https://apps.trac.jobs/job-advert/8049069?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.qvh.nhs.uk ## Job Content ### Job overview Due to increased activity we have a number of exciting roles available within bank as Bank Admin Support and Support Secretaries. Does flexibility in your work hours appeal to you? Are you available to work a minimum of 6 weeks over a 6 month period (on average)? Queen Victoria Hospital is looking to increase the amount of people available to work across a number of administrative areas to help support our full time workforce continue to deliver an excellent service to the local community of East Grinstead. ### Main duties of the job Dependent upon your skills and experience, you could be asked to work anywhere within the Trust, from covering Reception in our World Class Burns Unit, to providing admin support in one of our Office based Teams.  No two assignments will be the same, and can vary from working from one day in a department up to covering a placement of several weeks.  We are looking to recruit Admin Staff who can offer a minimum of 3 full days per week. These roles suit a range of skills and experience, from those just looking to start a career in administration to experienced and trained Medical Secretaries with thorough knowledge and expertise in a clinical setting. Important information about your application form An application form is the first time we will get to know what experience you have had, what you want to do and what you can bring to QVH. As the first part of the shortlisting process we will be evaluating the quality and content of your personal statement, giving examples and evidence where possible against the essential criteria in the attached Job Description. ### Detailed job description and main responsibilities If you are invited to interview you will be advised of any tests you will be required to complete as part of the selection process. Responsibilities include: - Establish and maintain electronic and manual filing systems - Inputting and manipulation of data into relevant computer databases, creating documents, including lists and operational information for internal and external clients - Administrate and process paperwork within structured ways of working - Make routine and prioritised appointments either face to face or over the telephone with a diverse customer base where communication barriers can be unique to individual customers. - Respond to internal and external enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits - Plan and prioritise completion of daily tasks with the possibility of frequent interruptions which can re-prioritise daily workloads - Organise daily tasks (and weekly activities), ensuring team members are aware and updating supervisors, including any work handovers to support business continuity - Report any issues and / or concerns to supervisor, including task awareness, as appropriate - To follow Trust standard operating procedures for the type of work assigned to - To action any post, telephone, e-mail or written requests as instructed or in line with operatingprocedures - To staff clinical reception desks, providing general assistance to team-members and the public in a positive and friendly manner ## Job Details Due to increased activity we have a number of exciting roles available within bank as Bank Admin Support and Support Secretaries. Does flexibility in your work hours appeal to you? Are you available to work a minimum of 6 weeks over a 6 month period (on average)? Queen Victoria Hospital is looking to increase the amount of people available to work across a number of administrative areas to help support our full time workforce continue to deliver an excellent service to the local community of East Grinstead. ## Job Description Dependent upon your skills and experience, you could be asked to work anywhere within the Trust, from covering Reception in our World Class Burns Unit, to providing admin support in one of our Office based Teams. No two assignments will be the same, and can vary from working from one day in a department up to covering a placement of several weeks. We are looking to recruit Admin Staff who can offer a minimum of 3 full days per week. These roles suit a range of skills and experience, from those just looking to start a career in administration to experienced and trained Medical Secretaries with thorough knowledge and expertise in a clinical setting. Important information about your application form An application form is the first time we will get to know what experience you have had, what you want to do and what you can bring to QVH. As the first part of the shortlisting process we will be evaluating the quality and content of your personal statement, giving examples and evidence where possible against the essential criteria in the attached Job Description. ## Responsibilities If you are invited to interview you will be advised of any tests you will be required to complete as part of the selection process. Responsibilities include: Establish and maintain electronic and manual filing systems Inputting and manipulation of data into relevant computer databases, creating documents, including lists and operational information for internal and external clients Administrate and process paperwork within structured ways of working Make routine and prioritised appointments either face to face or over the telephone with a diverse customer base where communication barriers can be unique to individual customers. Respond to internal and external enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits Plan and prioritise completion of daily tasks with the possibility of frequent interruptions which can re-prioritise daily workloads Organise daily tasks (and weekly activities), ensuring team members are aware and updating supervisors, including any work handovers to support business continuity Report any issues and / or concerns to supervisor, including task awareness, as appropriate To follow Trust standard operating procedures for the type of work assigned to To action any post, telephone, e-mail or written requests as instructed or in line with operatingprocedures To staff clinical reception desks, providing general assistance to team-members and the public in a positive and friendly manner ## Person Specification ### Knowledge **Essential** - Understanding of confidentiality within a Health Care setting **Desirable** - Basic awareness of IT and IT skills including telephone systems and databases ### Experience **Essential** - Previous administration experience - Use of Microsoft packages - Experience of Spreadsheets and data **Desirable** - NHS or health care setting experience - Administrative experience - Customer Service ### Qualifications **Essential** - Numeracy and literacy qualifications e.g. GCSE or ‘O’ level grade D or above, CSE grade 1, Adult numeracy and literacy or Key skills Level 1 or equivalent qualification. **Desirable** - Qualification in customer service / administration discipline ## Documents - [qvh information (pdf, 2.6mb)](https://www.healthjobsuk.com/documents?edoc=1058) - [job description (pdf, 367.0kb)](https://www.healthjobsuk.com/documents?vdoc=10338218) - [relocation policy (pdf, 631.3kb)](https://www.healthjobsuk.com/documents?edoc=2763) - [qvh privacy notice (pdf, 154.7kb)](https://www.healthjobsuk.com/documents?edoc=1563) - [dbs code of practice (pdf, 149.6kb)](https://www.healthjobsuk.com/documents?edoc=1130) - [recruitment of ex-offenders (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1137) - [guidance notes for applicants (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=3012) - [qvh statement of conditions, vision and values (pdf, 200.6kb)](https://www.healthjobsuk.com/documents?edoc=2742) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.