# Band 7 First Contact Physiotherapist > NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-7-first-contact-physiotherapist/704c5656-e20d-4b9c-90c2-3ecf4f1b88df - **Markdown:** https://www.jobclerk.com/job/band-7-first-contact-physiotherapist/704c5656-e20d-4b9c-90c2-3ecf4f1b88df.md ## Summary - **Status:** Live - **Employer:** Central and North West London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Physiotherapist - **Grade:** Band 7 - **Salary:** £55,524 - £62,652 per annum incl. HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (work flexibly at the GP practices , based on estates availability.) - **Closing date:** 2026-07-02T23:59:00.000Z - **Posted:** 2026-06-18T16:42:30.092Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Acton/Central_North_West_London_NHS_Foundation_Trust/MSK/MSK-v8071365 - **Application URL:** https://apps.trac.jobs/job-advert/8071365?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cnwl.nhs.uk ## Job Content ### Job overview An exciting  opportunity to work as Band 7 First Contact Physiotherapist role in Acton Primary Care Network. The post holder will work within the FCP team and will be supported with adequate FCP training and supervision to demonstrate highly specialist MSK Skills . The post holder will be required to work autonomously as per availability of estates in Acton GP practices. The first contact physiotherapist will work in the PCN whilst also supported by an established MSK team which includes extended scope physiotherapists, neurosurgical and orthopaedic consultants and a consultant physiotherapist.  The MSK service in Ealing is well established and provides a high level of training, clinical supervision and support. ### Main duties of the job The main duties of the job will be to provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care in the area of musculoskeletal, rheumatological and pain management. This will include screening and assessment of patients with undifferentiated conditions to determine that they meet the criteria for self-management, local MSK or community service criteria or to ensure that those with medical needs are rerouted to the appropriate clinician. This will involve face to face, telephone or virtual contact with patients, without prior contact with their GP, in order to establish a rapid  and accurate diagnosis and management plan. Onward referral to community or specialist services as required. They will also be expected to deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' physical activity, mobility, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions. ### Detailed job description and main responsibilities CORE RESPONSIBILITIES - The First Contact Physiotherapist will work autonomously using highly specialist knowledge and skills to provide care within the musculoskeletal sphere. They will take professional responsibility as a first-contact physiotherapist (FCP), with high-level decision-making and clinical-reasoning skills to assess , diagnose and triage of patients. The FCP is accountable for independent clinical management of patients with undiagnosed and undifferentiated conditions. In addition to this, the FCP is also responsible for appropriately referring patients to relevant specialities for any necessary inpatient or outpatient investigations. - To manage a complex caseload (including patients with long-term musculoskeletal conditions, comorbidities and multi-factorial needs). - To contribute to service delivery and the development of MSK care within the primary care network for the benefit of patient care in line with current trust and local needs. - To be accountable for decisions and actions via HCPC registration, supported by a professional culture of peer networking/review and engagement in evidence-based practice. - To streamline pathways of care by providing a responsive service so that patients receive timely access to care. - To ensure that care is proactive, preventive in focus and population based, with an emphasis on early intervention and self-management. - To provide care which is tailored to the individual needs of the patient. This would include, appraising the impact of individuals' clinical status on their general health, well-being, employment status (including in relation to function, physical activity, mobility and independence). This may include providing professional and independent clinical care which enables the coordination of a multi professional seamless service for patients. - To support patients to set their own goals and be confident in their approach to self-management. - To communicate effectively and appropriately with patients and carers complex and sensitive information regarding diagnosis, pathology and prognosis. - To provide learning opportunities for the whole multi professional team within primary care. - To work with the MDT to develop more effective and streamlined clinical pathways and services. - To exercise professional judgement, justifying and taking responsibility for decisions in unpredictable situations, including in the context of incomplete/contradictory information. - To manage interactions in complex or conflict situations, including with individuals with particular psychosocial and mental health needs and with colleagues across the primary care team, sectors and settings.  You may need to visit patients in their own home to complete the MSK assessment. Vaccination The statutory requirement to be fully Covid-19 vaccinated as a condition of deployment from April 2022 is subject to legislative review. The successful applicant may have contact with patients or service users As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings ## Job Details An exciting opportunity to work as Band 7 First Contact Physiotherapist role in Acton Primary Care Network. The post holder will work within the FCP team and will be supported with adequate FCP training and supervision to demonstrate highly specialist MSK Skills . The post holder will be required to work autonomously as per availability of estates in Acton GP practices. The first contact physiotherapist will work in the PCN whilst also supported by an established MSK team which includes extended scope physiotherapists, neurosurgical and orthopaedic consultants and a consultant physiotherapist. The MSK service in Ealing is well established and provides a high level of training, clinical supervision and support. ## Job Description The main duties of the job will be to provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best course of action for patients' care in the area of musculoskeletal, rheumatological and pain management. This will include screening and assessment of patients with undifferentiated conditions to determine that they meet the criteria for self-management, local MSK or community service criteria or to ensure that those with medical needs are rerouted to the appropriate clinician. This will involve face to face, telephone or virtual contact with patients, without prior contact with their GP, in order to establish a rapid and accurate diagnosis and management plan. Onward referral to community or specialist services as required. They will also be expected to deliver programmes of supported patient self-management, in ways that facilitate behavioural change, optimise individuals' physical activity, mobility, fulfilment of personal goals and independence, and that minimise the need for pharmacological interventions. ## Responsibilities CORE RESPONSIBILITIES The First Contact Physiotherapist will work autonomously using highly specialist knowledge and skills to provide care within the musculoskeletal sphere. They will take professional responsibility as a first-contact physiotherapist (FCP), with high-level decision-making and clinical-reasoning skills to assess , diagnose and triage of patients. The FCP is accountable for independent clinical management of patients with undiagnosed and undifferentiated conditions. In addition to this, the FCP is also responsible for appropriately referring patients to relevant specialities for any necessary inpatient or outpatient investigations. To manage a complex caseload (including patients with long-term musculoskeletal conditions, comorbidities and multi-factorial needs). To contribute to service delivery and the development of MSK care within the primary care network for the benefit of patient care in line with current trust and local needs. To be accountable for decisions and actions via HCPC registration, supported by a professional culture of peer networking/review and engagement in evidence-based practice. To streamline pathways of care by providing a responsive service so that patients receive timely access to care. To ensure that care is proactive, preventive in focus and population based, with an emphasis on early intervention and self-management. To provide care which is tailored to the individual needs of the patient. This would include, appraising the impact of individuals' clinical status on their general health, well-being, employment status (including in relation to function, physical activity, mobility and independence). This may include providing professional and independent clinical care which enables the coordination of a multi professional seamless service for patients. To support patients to set their own goals and be confident in their approach to self-management. To communicate effectively and appropriately with patients and carers complex and sensitive information regarding diagnosis, pathology and prognosis. To provide learning opportunities for the whole multi professional team within primary care. To work with the MDT to develop more effective and streamlined clinical pathways and services. To exercise professional judgement, justifying and taking responsibility for decisions in unpredictable situations, including in the context of incomplete/contradictory information. To manage interactions in complex or conflict situations, including with individuals with particular psychosocial and mental health needs and with colleagues across the primary care team, sectors and settings. You may need to visit patients in their own home to complete the MSK assessment. Vaccination The statutory requirement to be fully Covid-19 vaccinated as a condition of deployment from April 2022 is subject to legislative review. The successful applicant may have contact with patients or service users As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings ## Person Specification ### Qualifications **Essential** - Graduate Diploma Physiotherapy/BSc Physiotherapy + HCPC Registration - Relevant post-graduate courses completed or commenced relevant to this post **Desirable** - Teaching qualification or experience ### Skills and Abilities **Essential** - Demonstrate ability to design, develop and delivers programmes of specialised learning in line with evidence-based practice to peers and junior staff **Desirable** - Demonstrates ability to work as a member of the research team - Demonstrates ability to improve quality within limitations of service ### Knowledge and Experience **Essential** - Developing Specialist experience in musculoskeletal out- patients in GP or community - Demonstrates general physiotherapy skills and knowledge and experience in core areas - Experience of telephone triage or face to face triage - Have been involved in service training evaluation/initiated service change - Experience of MDT working - Participation in clinical governance and audit - Excellent communicator - Excellent organisational skills and time management - Good problem solver - Good general background knowledge of orthopaedic, rheumatology and pain conditions and their management. **Desirable** - Understanding of CBT or pain management approaches - Experience of SystmOne - Previous experience within a community setting or GP practice ### Leadership and Management **Essential** - Demonstrate understanding of the implications of national priorities for the team and/or service - Demonstrates understanding of the process for effective resource utilisation - Demonstrates understanding of, and conform to, relevant standards of practice - Demonstrate an ability to lead / support and developing individual staff or teams to ensure optimised individual and team performance **Desirable** - Leadership qualification / change management experience ### Teaching, Research and Development **Essential** - Demonstrates ability to apply the research evidence base into working practice - Demonstrates understanding of the principles of research governance - Demonstrates ability to work as a member of the research team - To demonstrate an ability to work as a clinical educator for Physiotherapy students **Desirable** - Research qualification ## Documents - [jd ps (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?vdoc=10389806) - [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162) - [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868) - [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160) - [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773) - [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869) - [accommodation information for new starters (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?ddoc=2438) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.