# Band 6 Group CQC compliance & improvement officer > NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-6-group-cqc-compliance-and-improvement-officer/096dec2e-bdaf-42c9-9e65-36a89a42b401 - **Markdown:** https://www.jobclerk.com/job/band-6-group-cqc-compliance-and-improvement-officer/096dec2e-bdaf-42c9-9e65-36a89a42b401.md ## Summary - **Status:** Live - **Employer:** Royal Free London NHS Foundation Trust - **Location:** Royal Free Hospital - **Workplace type:** onsite - **Profession:** Officer (discipline unspecified) - **Grade:** Band 6 - **Salary:** £47,951 - £56,863 per annum (pro rata) inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Part time, Flexible working, 30 hours per week - **Closing date:** 2026-10-25T23:59:00.000Z - **Posted:** 2026-10-20T11:50:59.741Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Royal_Free_London_NHS_Foundation_Trust/Clinical_governance_performance/Clinical_governance_performance-v8195906 - **Application URL:** https://apps.trac.jobs/job-advert/8195906?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalfree.nhs.uk ## Job Content ### Job overview The Care Quality Commission (CQC) compliance and improvement officer will work in partnership with the CQC compliance & improvement manager to support the group function and trust wide business units in the ongoing management of our CQC compliance and improvement workstreams. About you We are looking for an experienced, motivated, and proactive individual to provide a pivotal role to support the trust’s wider improvement plans and consistently deliver against our world-class care values. A proactive approach to problem-solving, service improvement, and change Experience working within clinical governance, quality assurance, or regulatory compliance Advanced MS Excel and data management expertise with strong analytical and organisational skills Strong communication skills, with the confidence to engage senior stakeholders Ideally, you maybe a clinician or have a clinical background with the ability to support the drive to improve care standards in relation to CQC quality standards assurance recommendations and other national quality initiatives and maintain this approach to bring about improvements in the delivery of care across our trust. ### Main duties of the job Key requirements of the post holder will be to: - Deliver data management and administrative services in line with the trust and national guidance, data protection and information governance legislation. - Be flexible in responding to the demands of the trust and national guidance. - Ensure accuracy and consistency of CQC performance reports. - Be able to recognise issues, gaps and weaknesses in the service and escalate, problem solve and resolve with appropriate support. - Within the given area of responsibility to use experience and judgment to provide appropriate advice and guidance, referring to senior team members as necessary. - Provide operational support to the CQC compliance & improvement Group function, on a wide range of issues. ### Detailed job description and main responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ## Person Specification ### Personal **Essential** - Be a positive role model with the ability to demonstrate a credible and professional approach - Self-motivated and enthusiastic with ability to be flexible in work load demonstrating self-confidence and tenacity - Ability to work as part of a team and with all levels of staff both internally and externally to the organization - Ability to concentrate intensely for long periods of time and function effectively under pressure - Flexibility in working patterns to meet the needs of the service - Good communicator and able to network and manage relationships effectively - Enthusiastic and assertive ### Experience **Essential** - Relevant and proven experience in auditing and /or monitoring complex data that supports improvement or outcomes - Evidence of experience of maintaining complex databases - Experience of setting, agreeing and auditing standards and targets - Experience of synthesizing highly complex information streams to prepare plans for improvement projects - Dissemination of complex, specialist information to internal and external stakeholders in writing and via presentation - Experience of planning and organisation of activities and programs that support change and drive improvement - Evidence of report writing and submission to external parties/regulators **Desirable** - Knowledge and experience of the development and management of policies and procedures to meet objectives and improve services ### Royal Free shared commitments **Essential** - Demonstrable ability to meet the Trust shared commitments. ### Knowledge, skills and aptitudes **Essential** - Ability to use Microsoft Outlook, Excel, Word and PowerPoint packages to an advanced level. - Developed analytical skills to enable the understanding and interpretation of information, figures and trends and relate to the needs of the organisation and overall objectives - Excellent communication skills, in particular the ability to present highly complex, sensitive or contentious information to gain co-operation and commitment from diverse groups of stakeholders - Awareness of major legislation, government policies and direction of travel and its impact on the CQC agenda - Capacity to absorb a variety of information streams quickly and act accordingly - Good negotiator with evidence of an ability to influence others across a range of professions and organisations. - Good organisational and time management skills - Ability to work under pressure and respond to critical and immediate changes of work priorities and demands ### Education and professional qualifications **Essential** - Evidence of continuing professional development - Project management qualification - Educated to degree level or equivalent experience **Desirable** - Clinical background ## Documents - [group cqc compliance & improvement officer - ps (pdf, 88.4kb)](https://www.healthjobsuk.com/documents?vdoc=10555277) - [group cqc compliance & improvement officer - e&e (pdf, 32.7kb)](https://www.healthjobsuk.com/documents?vdoc=10555278) - [group cqc compliance & improvement officer job description (pdf, 248.4kb)](https://www.healthjobsuk.com/documents?vdoc=10555276) - [corporate, admin & clerical, other - benefits, about rfl, shared commitments and governing objectives (pdf, 646.2kb)](https://www.healthjobsuk.com/documents?edoc=2753) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.