# Band 4 Patient Navigator - Colposcopy > NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-4-patient-navigator-colposcopy/4efe6e2b-e611-4cd6-a5a9-e9a79f50d3bc - **Markdown:** https://www.jobclerk.com/job/band-4-patient-navigator-colposcopy/4efe6e2b-e611-4cd6-a5a9-e9a79f50d3bc.md ## Summary - **Status:** Archived / closed - **Employer:** Royal Free London NHS Foundation Trust - **Location:** Royal Free Hospital - **Workplace type:** onsite - **Profession:** Navigator (discipline unspecified) - **Grade:** Band 4 - **Salary:** £33,262 - £36,027 per annum inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-28T23:59:00.000Z - **Posted:** 2026-10-14T12:58:34.658Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Enfield/Royal_Free_London_NHS_Foundation_Trust/Womens_Neonates/Womens_Neonates-v8239940 - **Employer website:** https://www.royalfree.nhs.uk ## Job Content ### Job overview The postholder will support patients through their hospital care journey, providing the patient with a single named point of contact who will coordinate their care. Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust. ### Main duties of the job The role oversees the full administrative management of each patient’s clinical pathway from referral to discharge, ensuring all processes run smoothly, within agreed timeframes, and in line with Trust policies. Responsibilities include maintaining accurate patient records on Cerner, coordinating appointments and investigations, monitoring clinic workflow, resolving delays, communicating effectively with patients, families, carers and clinicians, and arranging transport or translation services when required. The post holder manages referrals, ensures pre‑investigations are completed, provides navigation support across sites, processes confidential documentation, handles concerns or complaints, and cross‑covers colleagues to maintain consistent service. They also ensure high data quality, maintain up‑to‑date patient information materials, notify relevant teams of patient deaths, and support RTT data transfer when patients move to other trusts. Ongoing duties include attending meetings, completing mandatory training, staying proficient with electronic systems, and participating in annual appraisal and professional development. ### Detailed job description and main responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Previous experience of working with the public and/or patients in a healthcare environment - Experience of interaction with all levels of staff - Previous administrative and organisational experience - Experience of dealing with non-routine and complex problems **Desirable** - Experience of managing and prioritising own workload and working to deadlines ### Skills and aptitudes **Essential** - Excellent written and verbal communication skills - Excellent organisational skills with meticulous attention to detail - Excellent customer care practice, being polite, sympathetic, patient and diplomatic - Understanding patient confidentiality **Desirable** - Knowledge of Cerner - Awareness of National and Trust pathway targets (such as 18 week RTT target) - Ability to confidently interact and share knowledge with staff at all levels - Proof of continuous learning and development - Ability to learn and assimilate information quickly - Ability to use databases ### Royal Free World Class Values **Essential** - Demonstrable ability to meet the Trust Values ### Personal qualities and attributes **Essential** - Ability to maintain excellent communication channels and good customer services - Maintain a high level of professionalism in manner - Ability to work under pressure and use own initiative to prioritise tasks - Good interpersonal skills having a friendly and approachable manner - Proactive, forward-thinking, quick problem solving attitude ### Education and professional qualifications **Essential** - RSA 2 or RSA 3 word processing/typing or equivalent experience - Knowledge of medical terminology - English and Maths at GCSE level or equivalent - Courses / further study attended to demonstrate evidence of personal development **Desirable** - Diploma level qualification or equivalent experience ## Documents - [fr (pdf, 392.1kb)](https://www.healthjobsuk.com/documents?vdoc=10694301) - [jd (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10693820) - [ps (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10693821) - [corporate, admin & clerical, other - benefits, about rfl, shared commitments and governing objectives (pdf, 646.2kb)](https://www.healthjobsuk.com/documents?edoc=2753) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.