# Band 4 Medical Secretary Supervisor - Respiratory Medicine > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-4-medical-secretary-supervisor-respiratory-medicine/dfb4c2fa-fb42-4945-bcc1-e902ead44a28 - **Markdown:** https://www.jobclerk.com/job/band-4-medical-secretary-supervisor-respiratory-medicine/dfb4c2fa-fb42-4945-bcc1-e902ead44a28.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Location:** Birmingham Heartlands Hospital - **Workplace type:** onsite - **Profession:** Medical secretary - **Grade:** Band 4 - **Salary:** £28392.00 to £31157.00 - **Contract type:** Fixed-Term - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-09-27T23:59:00.000Z - **Posted:** 2026-09-21T09:56:57.568Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-1429 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15925?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen for a full-time Medical Secretary to join the Severe Asthma service within our busy Respiratory Medicine department on a fixed term basis for 12 months at Heartlands.. We are seeking enthusiastic, organised and proactive individuals with previous experience in a medical secretarial role. The successful candidates will provide comprehensive administrative and secretarial support within a fast-paced clinical environment, ensuring high standards of patient care and efficient service delivery. Essential requirements: *Previous experience in a secretarial role *Audio typing experience *GCSE English and Maths (Grade C/4 or above) *Good knowledge of Microsoft Office applications *Excellent communication and organisational skills *Ability to work independently and prioritise workloads effectively *Proactive approach with strong attention to detail Desirable: *Understanding of patient pathways and waiting list management within an NHS setting This is an excellent opportunity for motivated individuals who enjoy working as part of a team and are committed to delivering a high-quality service to patients and clinical staff. If you are organised, adaptable and thrive in a busy environment, we would welcome your application. ### Main duties of the job Provide a comprehensive secretarial/admin service to consultants and team Produce accurate clinical letters using digital dictation, ensuring completion within timescales. Manage a busy consultant diary Act as a key point of contact for patients, clinicians, GPs and external organisations, responding to telephone and email enquiries professionally. Coordinate outpatient appointments, clinics, investigations and follow-ups, ensuring effective communication, monitoring waiting lists and clinic capacity, and tracking and actioning investigation results prioritising clinical need with medical guidance. Maintain accurate electronic patient records and databases in line with Trust policies and GDPR. Prioritise workloads effectively, working independently and using initiative to meet deadlines in a fast-paced environment. Organise, schedule and support departmental, operational and clinical meetings. Prepare meeting agendas, compile supporting documentation, attend meetings and take accurate minutes. Produce and distribute minutes and action log ensuring actions are completed. Assist with the planning, coordination and delivery of educational events, and regional meetings. Liaise with speakers, delegates and venues, manage registrations, prepare event materials and support logistics. Support service improvement initiatives, audits and reporting requirements as requested. Work collaboratively with admin, secretarial and clinical colleagues to ensure a high-quality service for all. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 21 September 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £28,392 to £31,157 a year - Contract: Fixed term - Duration: 12 months - Working pattern: Full-time, Flexible working - Reference number: 304-9019224 - Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of working as a Medical Secretary - *Experience of dealing with the Public/Customer service experience - *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) - *Experience of using IT systems - *Experience of working in Healthcare - *Good Organisational skills - *Able to use own initiative and deal with the unpredictable - *Able to work under pressure and to multi-task - *Able to work to deadlines **Desirable** - *Experience of working in a busy environment ### Qualifications **Essential** - *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 - *Business Administration NVQ level 3 or equivalent experience in a clerical environment - *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology - *Working knowledge of medical terminology ### Additional Criteria **Essential** - *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion - *Good keyboard / IT skills - *Good organisation skills and ability to multitask - *Good time management skills - *Ability to deal professionally with enquiries from staff, patients and visitors - *Ability to problem solve - *Understand confidentiality and apply the principles in everyday working practice - *Ability to pay attention to detail where there are predictable interruptions to the work pattern - *Ability to deal with stressful situations and sensitive issues - *Work effectively and flexibly as part of a team to meet the needs of the services - *Confident in dealing with people at all levels - *Must be able to demonstrate an understanding of equality and diversity - *Mature open and flexible approach to work - *Demonstrates care and compassion - *Good inter-personal and communication skills - *Team Player - *Conscientious - *Demonstrates reliability, motivation and commitment - *Ability to travel to multiple sites **Desirable** - *Ability to work under pressure and deal with stressful situations ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.