# Band 4 Medical Secretary Supervisor - Breast Services > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-4-medical-secretary-supervisor-breast-services/8b1fc26c-43ba-4ca0-9797-3ff1065c095d - **Markdown:** https://www.jobclerk.com/job/band-4-medical-secretary-supervisor-breast-services/8b1fc26c-43ba-4ca0-9797-3ff1065c095d.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 to £31,157 a year - **Contract type:** Permanent - **Employment type:** Part-time, Flexible working - **Closing date:** 2026-06-15T23:59:00.000Z - **Posted:** 2026-06-05T10:58:39.141Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0799?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15070?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary We are looking for a highly motivated and enthusiastic Band 4 Medical Secretary Supervisor to join our secretarial team in the Breast Department based at Solihull Hospital for 30 hours per week. The candidate will be a key member of the team, undertaking a lead role in supporting consultant(s) and other healthcare professionals by providing high quality secretarial and administrative support. You will play a pivotal role in ensuring patients are actively monitored and supported throughout their pathway. Candidates will be self-motivated and possess an RSA II qualification (or equivalent), along with an AMSPAR certificate or comparable medical secretarial experience. ### Main duties of the job *To touch type from audio the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature. *Actioning all documents and booking appointments as instructed by consultant body. Ensuring patients are listed for our weekly Multi-Disciplinary Meetings when required. *To provide a complete confidential general and medical secretarial service for the Consultant(s). team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. All work to be carried out on own initiative, without direct supervision and to tight deadlines, to achieve trust standard and targets. *Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence. Daily use of hospital intranet to provide information for Consultants, GPs and patients on forthcoming appointments, admissions and results of investigations. *Monitoring of consultant annual leave and diary management. *To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work. *Provide and be responsible for the training of medical secretary trainees. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 05 June 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £28,392 to £31,157 a year - Contract: Permanent - Working pattern: Part-time, Flexible working - Reference number: 304-1101000 - Job locations: Solihull Hospital, Lode Ln, Solihull, West Midlands, B91 2JL, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Job Details We are looking for a highly motivated and enthusiastic Band 4 Medical Secretary Supervisor to join our secretarial team in the Breast Department based at Solihull Hospital for 30 hours per week. The candidate will be a key member of the team, undertaking a lead role in supporting consultant(s) and other healthcare professionals by providing high quality secretarial and administrative support. You will play a pivotal role in ensuring patients are actively monitored and supported throughout their pathway. Candidates will be self-motivated and possess an RSA II qualification (or equivalent), along with an AMSPAR certificate or comparable medical secretarial experience. ## Job Description *To touch type from audio the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature. *Actioning all documents and booking appointments as instructed by consultant body. Ensuring patients are listed for our weekly Multi-Disciplinary Meetings when required. *To provide a complete confidential general and medical secretarial service for the Consultant(s). team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. All work to be carried out on own initiative, without direct supervision and to tight deadlines, to achieve trust standard and targets. *Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence. Daily use of hospital intranet to provide information for Consultants, GPs and patients on forthcoming appointments, admissions and results of investigations. *Monitoring of consultant annual leave and diary management. *To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work. *Provide and be responsible for the training of medical secretary trainees. ## Responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of working as a Medical Secretary - *Experience of dealing with the Public/Customer service experience - *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook) - *Experience of using IT systems - *Experience of working in Healthcare - *Good Organisational skills - *Able to use own initiative and deal with the unpredictable - *Able to work under pressure and to multi-task - *Able to work to deadlines **Desirable** - *Experience of working in a busy environment ### Qualifications **Essential** - *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 - *Business Administration NVQ level 3 or equivalent experience in a clerical environment - *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology - *Working knowledge of medical terminology ### Additional Criteria **Essential** - *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion - *Good keyboard / IT skills - *Good organisation skills and ability to multitask - *Good time management skills - *Ability to deal professionally with enquiries from staff, patients and visitors - *Ability to problem solve - *Understand confidentiality and apply the principles in everyday working practice - *Ability to pay attention to detail where there are predictable interruptions to the work pattern - *Ability to deal with stressful situations and sensitive issues - *Work effectively and flexibly as part of a team to meet the needs of the services - *Confident in dealing with people at all levels - *Must be able to demonstrate an understanding of equality and diversity - *Mature open and flexible approach to work - *Demonstrates care and compassion - *Good inter-personal and communication skills - *Good organisational skills - *Team Player - *Conscientious - *Demonstrates reliability, motivation and commitment - *Ability to travel to multiple sites **Desirable** - *Ability to work under pressure and deal with stressful situations ## Documents - [JD PS.pdf (PDF, 451 KB)](document:2948247) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.