# Band 4 Colorectal Pathway Navigator

> NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/band-4-colorectal-pathway-navigator/c0bbce02-11f5-4d86-9c7a-7b37fe1568ce
- **Markdown:** https://www.jobclerk.com/job/band-4-colorectal-pathway-navigator/c0bbce02-11f5-4d86-9c7a-7b37fe1568ce.md

## Summary

- **Status:** Live
- **Employer:** Royal Free London NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £34,186 - £37,389 per annum inclusive of HCAS
- **Contract type:** Fixed term: 6 months (37.5)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-09T14:51:27.384Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/london/Royal_Free_London_NHS_Foundation_Trust/Colorectal_Surgery/Colorectal_Surgery-v8145270
- **Application URL:** https://apps.trac.jobs/job-advert/8145270?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.royalfree.nhs.uk

## Job Content

### Job overview

The postholder will support patients through their hospital care journey, providing the patient with a single named point of contact who will coordinate their care. Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments  across the Trust.

### Main duties of the job

We are seeking a proactive and resilient General Surgery and Colorectal Pathway Navigator to support the effective delivery of the service. This role is central to ensuring patients move smoothly and safely through their diagnostic and treatment pathways, working closely with clinical teams across multiple sites.

This is a busy, fast paced position that requires excellent attention to detail, strong organisational skills, and a commitment to delivering a high‑quality, patient‑centred service.

The successful post holder will need to demonstrate the ability to work independently, manage competing priorities, and communicate confidently with both patients and clinical colleagues.

We are looking for someone who embodies the Trust values and can demonstrate the competencies outlined in the job description and person specification. The role offers an opportunity to make a meaningful impact on patient experience and pathway performance within a complex and evolving service.

### Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

## Person Specification

### Experience

**Essential**

- Previous medical secretary experience and working knowledge of Medical Terminology
- Experience of dealing with the general public
- Experience of working in a busy environment

**Desirable**

- Previous NHS experience
- Previous experience of Patient Administration systems

### Skills and aptitudes

**Essential**

- Clear concise verbal and written communication skills
- Good customer care skills
- Ability to organise and prioritise workload
- Working knowledge of IT applications, (e.g. e-mail, excel, power point)
- Excellent telephone manner
- Detailed knowledge of patient pathways

### Royal Free World Class Values

**Essential**

- Demonstrable ability to meet the Trust Values

### Personal Qualities & attributes

**Essential**

- Patient Focussed
- Friendly and approachable
- Ability to cope well under pressure
- Flexible and adaptable
- Ability to work as part of a multidisciplinary team
- Ability to work on own initiative
- Well organised and methodical
- Ability to remain calm and objective and work well under pressure

### Education & professional Qualifications

**Essential**

- Educated to GCSE standard or equivalent

**Desirable**

- AMSPAR/NVQ in administration

## Documents

- [fr (pdf, 116.2kb)](https://www.healthjobsuk.com/documents?vdoc=10444352)
- [jd (pdf, 246.0kb)](https://www.healthjobsuk.com/documents?vdoc=10444350)
- [ps (pdf, 170.4kb)](https://www.healthjobsuk.com/documents?vdoc=10444351)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
