# Band 4 Clinical Pathway Navigator - CAS

> NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/band-4-clinical-pathway-navigator-cas/bfbda7ca-2ea5-4c84-abb4-bff1a5efee7e
- **Markdown:** https://www.jobclerk.com/job/band-4-clinical-pathway-navigator-cas/bfbda7ca-2ea5-4c84-abb4-bff1a5efee7e.md

## Summary

- **Status:** Live
- **Employer:** Royal Free London NHS Foundation Trust
- **Location:** Royal Free Hospital
- **Workplace type:** onsite
- **Profession:** Navigator (discipline unspecified)
- **Grade:** Band 4
- **Salary:** £34,186 - £37,389 per annum inclusive of HCAS (pro rata for part time)
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week (We are looking for full and part time. 37.5 hours and 20.25 hours per week)
- **Closing date:** 2026-10-05T22:59:00.000Z
- **Posted:** 2026-09-21T11:21:13.956Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Royal_Free_London_NHS_Foundation_Trust/Hepatology/Hepatology-v8249232
- **Application URL:** https://apps.trac.jobs/job-advert/8249232?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.royalfree.nhs.uk

## Job Content

### Job overview

We are looking for an enthusiastic and highly organised Clinical Pathway Navigator to support the CAS triage pathway across 4 specialties (Hepatology, HPB, General Surgery and Colorectal Surgery) within the Liver and Digestive Health directorate at the Royal Free Hospital.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

### Main duties of the job

The postholder will support patients through their hospital care journey, providing the patient with a single named point of contact who will coordinate their care. Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust.

### Detailed job description and main responsibilities

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Others

**Essential**

- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability – good time keeping

**Desirable**

- Ability to work flexibly to accommodate peaks and troughs of activity

### Skills

**Essential**

- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Knowledge of Cerner

**Desirable**

- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases

### Experience

**Essential**

- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Experience administrative and organisational experience

**Desirable**

- Experience of managing and prioritising own workload and working to deadlines

### Qualifications

**Essential**

- English and maths at GCSE level or equivalent
- Knowledge of medical terminology

**Desirable**

- Diploma level qualification or equivalent experience
- Courses/further study attended to demonstrate evidence of personal development

### Royal Free shared commitments

**Essential**

- - Demonstrable ability to meet the Trust shared commitments

### Personal Qualities & attribute

**Essential**

- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude

## Documents

- [b4 cpn fr (pdf, 100.3kb)](https://www.healthjobsuk.com/documents?vdoc=10561316)
- [cas navigator jd (pdf, 265.3kb)](https://www.healthjobsuk.com/documents?vdoc=10561317)
- [cas navigator ps (pdf, 203.1kb)](https://www.healthjobsuk.com/documents?vdoc=10561318)
- [allied health professional - benefits, about rfl, shared commitments and governing objectives (pdf, 637.7kb)](https://www.healthjobsuk.com/documents?edoc=2752)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
