# Band 4 Cancer Support Worker - Breast Metastatic Team > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-4-cancer-support-worker-breast-metastatic-team/e4d957b6-a421-4ffd-9252-c4cf466b3c9c - **Markdown:** https://www.jobclerk.com/job/band-4-cancer-support-worker-breast-metastatic-team/e4d957b6-a421-4ffd-9252-c4cf466b3c9c.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 4 - **Salary:** £28,392 to £31,157 a year - **Contract type:** Fixed-Term - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-06-15T23:59:00.000Z - **Posted:** 2026-06-08T10:16:17.606Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0784?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15043?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary Clinical Support Worker -- Metastatic Breast Care (Fixed Term/Secondment) An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our well-established Specialist Breast Care Nursing Service at University Hospitals Birmingham NHS Foundation Trust. This post will primarily be based at the Queen Elizabeth Hospital, working closely alongside our newly appointed Metastatic Clinical Nurse Specialist (CNS). This is a new role with funding secured for 18 months. Therefore the position is offered as a fixed-term contract or internal secondment opportunity. This is a full-time position. Role Overview The post holder will work as part of the Breast Care CNS team, supporting the Metastatic Breast CNS and collaborating closely with the wider oncology team. Our service is committed to delivering high-quality, patient-centred care. Key responsibilities will include: *Supporting the delivery of holistic care through completion of Holistic Needs Assessments (HNAs) *Communicating effectively with patients both face-to-face and via telephone, providing support and guidance and to promote a seamless patient journey *Maintaining accurate patient tracking using databases to support pathway coordination The ideal candidate will: *Demonstrate excellent communication and interpersonal skills *Have good IT skills to support database tracking and patient management *Ideally have previous experience working with cancer patients (desirable but not essential) ### Main duties of the job Cancer Support Worker (Breast Care- Metastatic ) This role involves providing comprehensive support to patients living with metastatic breast cancer throughout all stages of their journey. This includes individuals undergoing active treatment, as well as those experiencing disease progression or requiring palliative care. The Cancer Support Worker (CSW) will work closely within a multidisciplinary team of Clinical Nurse Specialists (CNSs) and oncologists to deliver patient-centred care across changing phases of illness. Strong communication skills are essential. The CSW will be expected to interact confidently and sensitively with patients, including responding to patient queries and telephone calls regarding their condition, treatment, and progress. Key Responsibilities *Provide tailored support to those on a metastatic pathway. *Liaise effectively with a wide range of professionals *Monitor and track patient results, including blood tests and imaging, ensuring results are communicated to patients in a timely and sensitive manner. *Contribute to continuity of care by supporting patients across transitions in their treatment and care pathways. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 08 June 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £28,392 to £31,157 a year - Contract: Fixed term - Duration: 18 months - Working pattern: Full-time, Flexible working - Reference number: 304-1100087 - Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Job Details Clinical Support Worker -- Metastatic Breast Care (Fixed Term/Secondment) An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our well-established Specialist Breast Care Nursing Service at University Hospitals Birmingham NHS Foundation Trust. This post will primarily be based at the Queen Elizabeth Hospital, working closely alongside our newly appointed Metastatic Clinical Nurse Specialist (CNS). This is a new role with funding secured for 18 months. Therefore the position is offered as a fixed-term contract or internal secondment opportunity. This is a full-time position. Role Overview The post holder will work as part of the Breast Care CNS team, supporting the Metastatic Breast CNS and collaborating closely with the wider oncology team. Our service is committed to delivering high-quality, patient-centred care. Key responsibilities will include: *Supporting the delivery of holistic care through completion of Holistic Needs Assessments (HNAs) *Communicating effectively with patients both face-to-face and via telephone, providing support and guidance and to promote a seamless patient journey *Maintaining accurate patient tracking using databases to support pathway coordination The ideal candidate will: *Demonstrate excellent communication and interpersonal skills *Have good IT skills to support database tracking and patient management *Ideally have previous experience working with cancer patients (desirable but not essential) ## Job Description Cancer Support Worker (Breast Care- Metastatic ) This role involves providing comprehensive support to patients living with metastatic breast cancer throughout all stages of their journey. This includes individuals undergoing active treatment, as well as those experiencing disease progression or requiring palliative care. The Cancer Support Worker (CSW) will work closely within a multidisciplinary team of Clinical Nurse Specialists (CNSs) and oncologists to deliver patient-centred care across changing phases of illness. Strong communication skills are essential. The CSW will be expected to interact confidently and sensitively with patients, including responding to patient queries and telephone calls regarding their condition, treatment, and progress. Key Responsibilities *Provide tailored support to those on a metastatic pathway. *Liaise effectively with a wide range of professionals *Monitor and track patient results, including blood tests and imaging, ensuring results are communicated to patients in a timely and sensitive manner. *Contribute to continuity of care by supporting patients across transitions in their treatment and care pathways. ## Responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of working in a multi-disciplinary team - *Experience of working in a healthcare setting - *Customer Care experience - *Knowledge of patients needs when being treated / care for in a healthcare setting - *Accurate data entry, typing and checking skills - *Ability to produce letters / reports using Word and Excel - *Understand own limitations and know where to seek advice and support. - *Have an understanding of the physical and psychological needs of a patient - *Knowledge of the elements of personalised care initiatives in cancer - *Experience of using Microsoft Office, including Word, Excel and PowerPoint - *Experience of using full range of IT systems and patient data systems - *Experience of working with patients with cancer **Desirable** - *Experience of handling patient complaints - *Experience of using Somerset Cancer Register - *Understanding of Primary Care, GP and community services Experience of working in the NHS - *Experience of using digital dictation systems - *Have the ability to triage to the appropriate services ### Qualifications **Essential** - *Educated to A-level, and or NVQ Level 3 or 4 in Health and or Social Care - *Continued professional development **Desirable** - *Computer Literacy Course e.g. ECDL ### Additional Criteria **Essential** - *Ability to communicate effectively with people at all levels, communicating contentious and or sensitive information to service users and internal colleagues - *Ability to plan, prioritise and delegate workload and to quickly re-prioritise own work in light of unexpected events; to plan own work for the day/week - *Pay attention to detail - *Good knowledge of speciality patient pathways - *Understanding of patient priorities and performance targets related to appointments and waiting times - *Conflict resolution skills - *Appropriate assertiveness skills - *Ability to cope with distressed patients and carers - *Ability to use persuasive and tactful skills to ensure best practice for patient - *Reliable and adaptable - *Good listener - *Ability to demonstrate empathy - *Working across UHB hospitals as per job requirements **Desirable** - *Ability to use own judgment to resolve problems and queries competently, including those of a sensitive and confidential nature - *Manage and interpret data correctly to inform decision making - *Ability to initiate & co-ordinate change to own working practices - *Evidence of ability to deliver training sessions - *In depth understanding of medical technology appropriate to specialism - *Thorough knowledge of healthcare administrative systems ## Documents - [JD PS.pdf (PDF, 447 KB)](document:2949861) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.