# Band 4 - Bereavement Officer > NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-4-bereavement-officer/ed52f16d-f181-47a2-ab5d-ac0944913eac - **Markdown:** https://www.jobclerk.com/job/band-4-bereavement-officer/ed52f16d-f181-47a2-ab5d-ac0944913eac.md ## Summary - **Status:** Live - **Employer:** Royal Free London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 Per annum inclusive of HCAS (pro rata) - **Contract type:** Permanent - **Employment type:** Part time, Job share, 22.5 hours per week (08:00 - 16:00) - **Closing date:** 2026-07-09T23:59:00.000Z - **Posted:** 2026-06-30T09:13:43.942Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Royal_Free_London_NHS_Foundation_Trust/Bereavement/Bereavement-v8119725 - **Application URL:** https://apps.trac.jobs/job-advert/8119725?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalfree.nhs.uk ## Job Content ### Job overview Within the Bereavement Offices across Royal Free, Barnet and North Middlesex Hospital sites, the post holder will provide dedicated support to all who contact our services regarding a death at our hospitals. The post holder will communicate in all bereavement-related matters with the bereaved by telephone, virtually or in person. The post requires an individual with excellent communication skills often in challenging situations. Previous applicants need not apply Please note if high volumes of applications are received the vacancy will close earlier than stated, you are advised to apply as soon as possible to avoid disappointment ### Main duties of the job To be the first point of contact at the trust for all matters in relation to deceased patients. To display natural compassion, kindness and guidance to the bereaved Responsible for the dignified processing of patient deaths, and the support of bereaved relatives who request assistance in a variety of circumstances To liaise with wards to ensure deceased patients’ property is available for collection by relatives via the wards. To carry out the procedures concerning the return of deceased patient’s valuables and money via cashiers’ offices. To liaise with the medical examiner service to ensure accurate coordination of completion of death certificates and/or referral to the Coroner. To liaise with medical staff on the provision of certificates on the cause of death, cremation forms and other relevant documentation. Accompanying and supporting relatives to the viewing room / mortuary Provide diverse assistance and advice to families and friends of deceased patients in conjunction with the hospital chaplain Carry out investigations in the event of patients dying with no known next of kin with the aim of identifying a suitable person to register the death and take responsibility for the funeral arrangements. ### Detailed job description and main responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ## Job Details Within the Bereavement Offices across Royal Free, Barnet and North Middlesex Hospital sites, the post holder will provide dedicated support to all who contact our services regarding a death at our hospitals. The post holder will communicate in all bereavement-related matters with the bereaved by telephone, virtually or in person. The post requires an individual with excellent communication skills often in challenging situations. Previous applicants need not apply Please note if high volumes of applications are received the vacancy will close earlier than stated, you are advised to apply as soon as possible to avoid disappointment ## Job Description To be the first point of contact at the trust for all matters in relation to deceased patients. To display natural compassion, kindness and guidance to the bereaved Responsible for the dignified processing of patient deaths, and the support of bereaved relatives who request assistance in a variety of circumstances To liaise with wards to ensure deceased patients’ property is available for collection by relatives via the wards. To carry out the procedures concerning the return of deceased patient’s valuables and money via cashiers’ offices. To liaise with the medical examiner service to ensure accurate coordination of completion of death certificates and/or referral to the Coroner. To liaise with medical staff on the provision of certificates on the cause of death, cremation forms and other relevant documentation. Accompanying and supporting relatives to the viewing room / mortuary Provide diverse assistance and advice to families and friends of deceased patients in conjunction with the hospital chaplain Carry out investigations in the event of patients dying with no known next of kin with the aim of identifying a suitable person to register the death and take responsibility for the funeral arrangements. ## Responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ## Person Specification ### Others **Essential** - Always puts patients and families first - Flexible in their attitudes and behaviours to support team working and delivery of objectives ### Experience **Essential** - Experience of developing and managing own workload whilst at the same time being able to work co-operatively as part of a team - Demonstrable experience of working in a demanding and unpredictable environment - Understanding of hospital procedures and policies relating to death and bereavement. - Appropriate knowledge of medical terms to be used in checking cremation formon correct filling in of medical certificates of death.s and to supply advice to junior doctors ### Skills and aptitudes **Essential** - Understanding of certification and legal processes relating to funerals - Demonstrates understanding of grief and loss and its impact on individuals - Knowledge of customs of other faiths and ethnic groups surrounding death - Demonstrates a natural ability to demonstrate compassion and kindness - Excellent communication skills in person/telephone/virtually/written - Excellent interpersonal skills required for the sensitive support of the bereaved - Confident & assertive whilst able to demonstrate empathy and tact ### Royal Free World Class Values **Essential** - Demonstrable ability to meet the Trust Values ### Personal Qualities & attributes **Essential** - Extensive experience of working with distressed and possibly hostile clients - Seeks out and takes opportunities for improving the service - Willing and able to take personal responsibility - Flexible approach to work; adaptable and open to change - Open and honest; willing/able to reflect and learn ### Education & professional Qualifications **Essential** - Education to a high A-Level - RSAIII or equivalent in keyboard skills. ## Documents - [job description (pdf, 560.3kb)](https://www.healthjobsuk.com/documents?vdoc=10415779) - [person specification (pdf, 264.6kb)](https://www.healthjobsuk.com/documents?vdoc=10415775) - [functional requirement (pdf, 111.4kb)](https://www.healthjobsuk.com/documents?vdoc=10415776) - [corporate, admin & clerical, other - benefits, about rfl, shared commitments and governing objectives (pdf, 661.1kb)](https://www.healthjobsuk.com/documents?edoc=2753) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.