# Band 4 Associate Practitioner - Bristol > NHS job listing from Job Clerk for Avon and Wiltshire Mental Health Trust Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-4-associate-practitioner-bristol/a85fcafd-dae5-411c-848a-935e6e46d405 - **Markdown:** https://www.jobclerk.com/job/band-4-associate-practitioner-bristol/a85fcafd-dae5-411c-848a-935e6e46d405.md ## Summary - **Status:** Live - **Employer:** Avon and Wiltshire Mental Health Trust Partnership NHS Trust - **Town:** Bath - **Region:** South West - **Country:** England - **Profession:** Nurse practitioner - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-08T07:52:04.634Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Somerset/Bristol/Avon_Wiltshire_Mental_Health_Partnership_NHS_Trust/Urgent_Crisis_Mental_Health/Urgent_Crisis_Mental_Health-v8037577 - **Application URL:** https://apps.trac.jobs/job-advert/8037577?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.awp.nhs.uk ## Job Content ### Job overview We are looking for empathetic and motivated Associate Practitioner to join the multi award-winning Integrated Access Partnership (IAP). As part of our multidisciplinary team, you will assist with providing mental health triage, assessment and support to individuals experiencing mental health crisis. Using your communication and engagement skills, you will help us deliver the right care at the right time, improving outcomes for service users. This rotational role involves: - Telephone triage, assessment and support. - Emotional support and short-term interventions. - Supporting service users to access appropriate services. - Liaising with professionals across health, emergency services and the third sector. We are looking for someone with: - Significant experience of working in a mental health setting. - Knowledge of mental health frameworks and recovery principles. - Strong interpersonal and communication abilities within a mental health setting. - A compassionate, person-centred approach. - Flexible and adaptable to change. Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post. ### Main duties of the job This is a rotational post within the IAP, with opportunities to work across all bases, including; the Ambulance Service clinical hub (SWAST, Bradley Stoke, Bristol), NHS 111 Mental Health Clinical Assessment Service (Brisdoc, Whitchurch, Bristol). Working as part of a multi-disciplinary team, helping to assess and support individuals experiencing mental health crisis is incredibly rewarding. You will be working alongside emergency and urgent care services and will be assessing people of all ages, whatever their mental health difficulty at the first point of contact. The majority of this work is telephone based. Our aim is to provide direct access to mental health services, providing a timely response, which improves the outcome and experience for service users. The IAP are an innovative team who strive to provide compassionate and person centred care to those accessing our service. If you are eager and have the skills and experience to work with people experiencing mental health crisis and emotional distress, we would love to hear from you. We offer strong supervision and support, training and development, induction and appraisal and the chance to be part of a fantastic multi award winning service. ### Detailed job description and main responsibilities To provide focused, person-centred assessment and support to people experiencing an acute mental health crisis. You will identify and assess a person’s needs, enabling appropriate support, signposting and onward referral to services where required, under indirect supervision of a registered colleague. This will be remote assessments across the model. You will work alongside registered healthcare professionals to provide recovery and solution-focused care which: Prioritises service-users’ and carers’ needs and preferences, and their respect, privacy and dignity. Prioritises patient safety, and functions in accordance with local and national safeguarding, risk management and suicide prevention processes. Promotes and develops personal strengths, enabling and empowering people and their families to manage their mental health issues in as non-restrictive a way as possible. Recognises mental health recovery as a holistic process, encompassing individuals’ physical, psychological, emotional, financial and social wellbeing. You will: Promote and champion the rights, values, responsibilities and diversity of people. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services. Contribute to the planning, implementation and review of care packages, where applicable, including implementing specific parts of an individual care plan. Working autonomously within relevant practice boundaries, under indirect supervision of registered clinicians. Conduct comprehensive assessments of mental health needs and clinical risks. Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters. Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training, or work opportunities. Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships. Support people with mental health needs to engage with their own health care, in accordance with their care plan. Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention). Work proactively with carers and families, identifying carers’ needs and signposting to appropriate services or agencies. Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities. Promote, monitor and maintain health, safety and security in the workplace. Our comprehensive onboarding package, ongoing training and supervision supports your development in this highly rewarding frontline role. ## Job Details We are looking for empathetic and motivated Associate Practitioner to join the multi award-winning Integrated Access Partnership (IAP). As part of our multidisciplinary team, you will assist with providing mental health triage, assessment and support to individuals experiencing mental health crisis. Using your communication and engagement skills, you will help us deliver the right care at the right time, improving outcomes for service users. This rotational role involves: Telephone triage, assessment and support. Emotional support and short-term interventions. Supporting service users to access appropriate services. Liaising with professionals across health, emergency services and the third sector. We are looking for someone with: Significant experience of working in a mental health setting. Knowledge of mental health frameworks and recovery principles. Strong interpersonal and communication abilities within a mental health setting. A compassionate, person-centred approach. Flexible and adaptable to change. Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post. ## Job Description This is a rotational post within the IAP, with opportunities to work across all bases, including; the Ambulance Service clinical hub (SWAST, Bradley Stoke, Bristol), NHS 111 Mental Health Clinical Assessment Service (Brisdoc, Whitchurch, Bristol). Working as part of a multi-disciplinary team, helping to assess and support individuals experiencing mental health crisis is incredibly rewarding. You will be working alongside emergency and urgent care services and will be assessing people of all ages, whatever their mental health difficulty at the first point of contact. The majority of this work is telephone based. Our aim is to provide direct access to mental health services, providing a timely response, which improves the outcome and experience for service users. The IAP are an innovative team who strive to provide compassionate and person centred care to those accessing our service. If you are eager and have the skills and experience to work with people experiencing mental health crisis and emotional distress, we would love to hear from you. We offer strong supervision and support, training and development, induction and appraisal and the chance to be part of a fantastic multi award winning service. ## Responsibilities To provide focused, person-centred assessment and support to people experiencing an acute mental health crisis. You will identify and assess a person’s needs, enabling appropriate support, signposting and onward referral to services where required, under indirect supervision of a registered colleague. This will be remote assessments across the model. You will work alongside registered healthcare professionals to provide recovery and solution-focused care which: Prioritises service-users’ and carers’ needs and preferences, and their respect, privacy and dignity. Prioritises patient safety, and functions in accordance with local and national safeguarding, risk management and suicide prevention processes. Promotes and develops personal strengths, enabling and empowering people and their families to manage their mental health issues in as non-restrictive a way as possible. Recognises mental health recovery as a holistic process, encompassing individuals’ physical, psychological, emotional, financial and social wellbeing. You will: Promote and champion the rights, values, responsibilities and diversity of people. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services. Contribute to the planning, implementation and review of care packages, where applicable, including implementing specific parts of an individual care plan. Working autonomously within relevant practice boundaries, under indirect supervision of registered clinicians. Conduct comprehensive assessments of mental health needs and clinical risks. Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters. Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training, or work opportunities. Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships. Support people with mental health needs to engage with their own health care, in accordance with their care plan. Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention). Work proactively with carers and families, identifying carers’ needs and signposting to appropriate services or agencies. Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities. Promote, monitor and maintain health, safety and security in the workplace. Our comprehensive onboarding package, ongoing training and supervision supports your development in this highly rewarding frontline role. ## Person Specification ### Other Requirements **Essential** - Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times. ### Skills and Abilities **Essential** - Ability to use initiative appropriately, making decisions within the context of the role and service. - Well-developed listening skills and effective verbal communication skills, and ability to communicate both face to face, via email and by telephone. - Ability to form and sustain a trusting relationship with service users/carers. - Written communication skills, with the ability to contribute to written reports, maintain accurate records and interpret relevant clinical information effectively. - IT skills: ability to use email, Microsoft word and basic clinical records databases. - Ability to manage own workload in an effective and timely manner - Team-working skills, and ability to function effectively and collaboratively within a multidisciplinary setting. - Ability to articulate and demonstrate compassionate, recovery-focused care that values diversity and equality. - Enthusiasm for continual professional development and service improvement. - Flexible and adaptable to change. ### Experience and Knowledge **Essential** - Significant experience (2 years +) of working in a mental health setting in the UK - Sound knowledge and understanding of mental health issues, including UK mental health frameworks e.g MHA/MCA **Desirable** - Previous community experience working within a mental health setting - Experience of working in a health customer care environment, eg an Advice Centre, Telephone Helpline or Advocacy Service. - Experience of conducting or assisting with front-line mental health assessments - Experience of teaching / training individuals or groups ### Education and Qualification **Essential** - Possession of, or the ability and willingness to work towards, an appropriate Level 5 vocational qualification (Foundation Degree in Mental Health or Health and Social Care) - Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above or equivalent). **Desirable** - Training in psychosocial interventions (e.g. CBT, DBT, Motivational Interviewing). - Training in an allied field such as counselling, mediation or advocacy. ## Documents - [iap recruitment faq (pdf, 312.6kb)](https://www.healthjobsuk.com/documents?vdoc=10325779) - [financial support & discounts (pdf, 919.6kb)](https://www.healthjobsuk.com/documents?edoc=2794) - [value of the nhs pension scheme (pdf, 279.0kb)](https://www.healthjobsuk.com/documents?edoc=2795) - [inclusive top 50 uk employers list (pdf, 78.9kb)](https://www.healthjobsuk.com/documents?edoc=2439) - [job description and person specification (pdf, 544.3kb)](https://www.healthjobsuk.com/documents?vdoc=10325780) - [care certificate - information for applicants (pdf, 840.8kb)](https://www.healthjobsuk.com/documents?edoc=878) - [code of conduct for unregistered practitioners (2024) (pdf, 142.4kb)](https://www.healthjobsuk.com/documents?edoc=1104) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.