# Band 3 Ward Clerk > NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-ward-clerk/4cf8daff-8191-40a2-ba15-1aa2cbae904d - **Markdown:** https://www.jobclerk.com/job/band-3-ward-clerk/4cf8daff-8191-40a2-ba15-1aa2cbae904d.md ## Summary - **Status:** Live - **Employer:** Royal Free London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 per annum inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-08-06T23:59:00.000Z - **Posted:** 2026-07-23T14:52:25.054Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Hertfordshire/Royal_Free_London_NHS_Foundation_Trust/Ward_clerk/Ward_clerk-v8179134 - **Application URL:** https://apps.trac.jobs/job-advert/8179134?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalfree.nhs.uk ## Job Content ### Job overview The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward’s multi-disciplinary team, patients, relatives and their carers. The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait). The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care. The ward administrator will not be directly supervised on a day-to-day basis and is responsible for the management and prioritisation of their own workload. ### Main duties of the job To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate. Answering telephones, ensuring bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities. ### Detailed job description and main responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ## Person Specification ### Experience **Essential** - Experience of working in a public/patient facing role **Desirable** - Previous work experience in a healthcare setting - Experience of working with Cerner, or similar electronic Patient Administration Systems ### Skills and aptitudes **Essential** - Clear and concise verbal and written communication skills - Ability to use initiative and problem solve, in a busy clinical environment - Typing and data entry skills - Good level of computer literacy skills in Microsoft Word, Excel and databases - Flexible and adaptable to the changing needs of the service - Ability to work within a multidisciplinary team - Time management and organisational skills ### Royal Free World Class Values **Essential** - Demonstrable ability to meet the Trust Values ### Personal Qualities & attributes **Essential** - Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious. - Excellent interpersonal skills with the ability to relate to people at all levels - The ability to manage conflict and identify where escalation to senior staff is necessary ### Education & professional Qualifications **Essential** - NVQ Level 3 or Equivalent ## Documents - [ward clerk (pdf, 171.2kb)](https://www.healthjobsuk.com/documents?vdoc=10482189) - [ward clerk (pdf, 253.3kb)](https://www.healthjobsuk.com/documents?vdoc=10482188) - [functional requirements (pdf, 110.5kb)](https://www.healthjobsuk.com/documents?vdoc=10482190) - [allied health professional - benefits, about rfl, shared commitments and governing objectives (pdf, 627.0kb)](https://www.healthjobsuk.com/documents?edoc=2752) - [corporate, admin & clerical, other - benefits, about rfl, shared commitments and governing objectives (pdf, 646.3kb)](https://www.healthjobsuk.com/documents?edoc=2753) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.