# Band 3 Senior Healthcare Support Worker

> NHS job listing from Job Clerk for Leicestershire Partnership NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/band-3-senior-healthcare-support-worker/74cf503f-eb03-4802-a2fa-036b89f356e7
- **Markdown:** https://www.jobclerk.com/job/band-3-senior-healthcare-support-worker/74cf503f-eb03-4802-a2fa-036b89f356e7.md

## Summary

- **Status:** Live
- **Employer:** Leicestershire Partnership NHS Trust
- **Location:** The Beacon
- **Workplace type:** onsite
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £25760.00 to £27476.00
- **Contract type:** Permanent
- **Employment type:** Full-time
- **Closing date:** 2026-10-08T23:59:00.000Z
- **Posted:** 2026-09-24T10:11:43.007Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9313-26-0427
- **Application URL:** https://www.jobs.leicspart.nhs.uk/Job/JobDetail?jobid=7456&source=JobtrainNHSJobs
- **Employer website:** https://www.leicspart.nhs.uk

## Job Content

### Job summary

"...a place of safety where people understood what I was going through and didn't judge me. The staff were always there to listen, guide and support me through a very difficult time. They genuinely cared, helped me see my worth, and showed me that recovery was possible and worth fighting for. Most of all, they gave me back my life and hope." - Patient testimonial.

Welford Ward, refurbished in 2023, is a modern eating disorders unit at the Bennion Centre, Glenfield Hospital. It provides care for up to 15 adult inpatients from across the East Midlands. The ward offers spacious accommodation, two enclosed gardens, single bedrooms, and separate areas for male and female patients.

We are seeking motivated, caring and compassionate Senior Health Care Support Workers to join our established team. You will play a key role in supporting patients and working alongside Band 5 and 6 Nurses, Medics, Dietitians, SALT, fellow Senior Health Care Support Workers, the Ward Manager and Team Managers to deliver safe, effective and patient-centred care.

Based at the Bennion Centre, Glenfield Hospital, this role offers excellent training and development opportunities to support your career progression. We are looking for individuals who are genuinely passionate about caring for patients. The service operates 24/7 on a rotational shift pattern, including days, nights, weekends and bank holidays.

Contact Details:

Jacalyn Cottingham, Ward Manager, jacalyn.cottingham@nhs.net, 01162951967

### Main duties of the job

This role supports the qualified Nursing Staff and the wider multi-disciplinary team in the delivery of direct patient care and supporting patients in maintaining their health and wellbeing.

The Senior Healthcare Support Worker is responsible for providing personal and clinical care, undertaking clinical observations and other clinical and therapeutic interventions as delegated by the registered Practitioner and in accordance with existing competencies.

Senior Healthcare Support Workers provide care, support and monitor the physical and mental health and well-being of individuals in their care.

Band 3 Health Care Support Workers are given training in NG Tube feeding and are supported to develop further clinical skills such as wound management, tissue viability, infection control and other relevant skills.

### About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

### Details

- Date posted: 24 September 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 007440
- Job locations: Bennion Centre, Glenfield Hospital, Groby Road, Glenfield, Leicester, Leicestershire, LE3 9QP, United Kingdom

### Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

## Person Specification

### Mobility

**Essential**

- For inpatient based roles, there is no mobility requirement outside of getting to your place of work. For community based roles, own transport or suitable alternative is required, and dependence on public transport is not suitable for community based roles.

### Personal Attributes

**Essential**

- Physically capable for performing the role and responsibilities expected of the post holder, i.e. manual handling of clients/service users
- Willingness to undertake further training and ongoing development
- Ability to recognise own limitation and to effectively utilise supervision and support systems to ensure safe and effective delivery of services
- Demonstrates an ability to act calmly in emergencies and to respond in a professional manner in occasionally stressful and challenging situations
- Willingness to be flexible and part of a team

### Knowledge and Skills

**Essential**

- Demonstrates skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
- Demonstrates an understanding of the importance of quality of care
- Demonstrates an understanding of the role of a Senior Healthcare Assistant
- Able to work under the direction of a registered practitioner
- Ability to work efficiently, effectively and professionally in a multi-disciplinary team
- Ability to work under own Initiative
- Able to carry out routine and non-routine tasks

### Standard Requirements

**Essential**

- Commitment to Equality & Valuing Diversity Principles
- Understanding of Confidentiality & Data Protection
- Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides)

### Experience (both work and 'life' related)

**Essential**

- Prior experience as a support worker
- Experience of working in either: a healthcare environment or social care organisation/setting or lived experience of providing care or service industry requiring people contact

### Demonstrates a commitment to the Trust's Values

**Essential**

- Compassion
- Trust
- Respect
- Integrity

### Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated)

**Essential**

- Level 2 qualification in functional skills Maths and English or equivalent qualification
- Level 3 qualification in Care or equivalent relevant experience
- Care Certificate or required to successfully complete within 12 weeks

## Documents

- [Job Description & Person Spec (PDF, KB)](https://www.jobs.leicspart.nhs.uk/Job/GetJobAdvertDocument?Id=22616&JobId=7456)
- [Information For Applicants - 2025 (PDF, KB)](https://www.jobs.leicspart.nhs.uk/Job/GetJobAdvertDocument?Id=22614&JobId=7456)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
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