# Band 3 Patient Pathway Administrator > NHS job listing from Job Clerk for Kingston and Richmond NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-patient-pathway-administrator/d23fb1e6-3004-44ca-a938-332abaae7015 - **Markdown:** https://www.jobclerk.com/job/band-3-patient-pathway-administrator/d23fb1e6-3004-44ca-a938-332abaae7015.md ## Summary - **Status:** Live - **Employer:** Kingston and Richmond NHS Foundation Trust - **Location:** Kingston Hospital - **Workplace type:** onsite - **Profession:** Patient pathway coordinator - **Salary:** £30630.00 to £32346.00 - **Contract type:** 6 months (Fixed Term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-15T22:59:00.000Z - **Posted:** 2026-10-01T10:20:29.466Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8299649 - **Application URL:** https://apps.trac.jobs/job-advert/8299649?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kingstonandrichmond.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a full-time Administrative Assistant to join our friendly and professional team in the Surgical Pre-Assessment team at Kingston Hospital. We are looking for someone with good clerical experience and excellent IT skills. The successful candidate must enjoy working in both a patient facing environment but also be happy to work independently. You will be supporting the busy nursing team, booking Surgical Pre-Assessment telephone and face-to-face appointments. You will also be involved with our new screening process, contacting patients and maintaining spreadsheets Please note that this is a 6 month fixed term contract ### Main duties of the job The successful applicant must be personable and have the ability to communicate with staff of all levels with an organised and motivated approach. Ideally you will have previous experience of working in admin within the healthcare sector. A willingness to learn is essential and full training and support will be given on all aspects of this role. The role will involve booking appointments, ensuring the nurses have all the relevant information for their clinics and supporting the reception area when required. This post is a full-time position and the successful applicant will be required to work 5 days a week Monday to Friday. Please see the Job Description for a comprehensive list of duties. ### Detailed job description and main responsibilities ***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification*** Note: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - - Demonstrate ability to pay attention to detail , reliably check and record data and be able to self-check completed work - - Demonstrate excellent communication skills with all levels of staff and patients - - Demonstrate a good telephone manner and technique - - Ability to work under pressure/meet tight deadlines whilst delivering high quality work - - Ability to follow instructions; guidelines and procedures - - Has flexible approach and attitude - - Good organisational and administrative skills - - Computer/keyboard skills in MS word and excel **Desirable** - - Be proactive in contributing to service improvement - - Be willing to participate in the promotion of effective team working ### Knowledge **Essential** - - Awareness of patient pathways - - Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications **Desirable** - - Understanding of Primary Care, GP and community services - - Basic knowledge of medical terminology ### Experience **Essential** - - Experience of healthcare administrative systems and processes **Desirable** - - Health records experience - - Experience of working within a multi-disciplinary team - - Experience of working with the general public ### Qualifications **Essential** - - GCSE Maths & English or equivalent level of education - - NVQ Level 2 in Business Administration/Customer Care or acquired equivalent experience ## Documents - [jd (pdf, 128.4kb)](https://www.healthjobsuk.com/documents?vdoc=10654391) - [job functional form (pdf, 376.6kb)](https://www.healthjobsuk.com/documents?vdoc=10618849) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2412) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.