# Band 3 Patient Pathway Administrator - ENT > NHS job listing from Job Clerk for Barking, Havering and Redbridge University Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-patient-pathway-administrator-ent/7f66b718-3ed1-4921-a33c-e043614dcdae - **Markdown:** https://www.jobclerk.com/job/band-3-patient-pathway-administrator-ent/7f66b718-3ed1-4921-a33c-e043614dcdae.md ## Summary - **Status:** Live - **Employer:** Barking, Havering and Redbridge University Hospitals NHS Trust - **Location:** Queen's Hospital - **Workplace type:** onsite - **Profession:** Patient pathway coordinator - **Grade:** Band 3 - **Salary:** £20,420 - £21,564 per annum inclusive - **Contract type:** Permanent - **Employment type:** Part time - 25 hours per week - **Closing date:** 2026-10-11T22:59:00.000Z - **Posted:** 2026-09-30T09:40:55.220Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8332211 - **Application URL:** https://apps.trac.jobs/job-advert/8332211?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.bhrhospitals.nhs.uk ## Job Content ### Job overview We are looking for an organised, enthusiastic and motivated individual to join our ENT administrative team as a Patient Pathway Administrator. This role provides an exciting opportunity to support the delivery of high-quality patient care by ensuring patients receive a smooth and efficient journey through their treatment pathway. You will provide comprehensive administrative support, working closely with clinical teams, patients and other healthcare professionals to coordinate appointments, manage patient information and support effective communication across the service. The role will also provide administrative support helping to ensure patients receive timely care and that key NHS performance standards are maintained. You will need excellent communication skills, strong attention to detail and the ability to priorities a busy workload while working to deadlines. A professional and compassionate approach is essential, as you will regularly communicate with patients, relatives, clinicians and external healthcare providers. You should have good organisational skills, the ability to work independently and as part of a team, and confidence using IT systems to maintain accurate records. Experience within an administrative or healthcare environment would be desirable, along with an understanding of confidentiality and the importance of delivering a patient-focused service. This is an excellent opportunity for someone who enjoys working in a busy healthcare environment and wants to make a positive contribution to patient care and service delivery within the NHS. ### Main duties of the job The patient pathway Administrator (PPA) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. ### Detailed job description and main responsibilities For further information on this role, please see the attached detailed Job Description and Person Specification. The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application. Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form. All new staff appointed at the Trust are subject to a probationary period. Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Louise Lucy Glavin, Recruitment Advisor, on 01708 435000 Ext. 5936. Further details regarding the post may be obtained by contacting the manager as per the contact details above. ## Person Specification ### Skills/ Abilities **Desirable** - - Knowledge of patient targets and pathways ### Experience/ Knowledge **Essential** - - Experience of using a full range of IT/Patient administration systems - - Knowledge of databases, spreadsheets eg PAS, Excel or similar applications. **Desirable** - Proven experience working in a similar role in a hospital/healthcare setting. ### Education/Qualifications **Essential** - - Minimum of 5 GCSE’s or equivalent experience ## Documents - [jd (pdf, 616.6kb)](https://www.healthjobsuk.com/documents?vdoc=10655306) - [candidate journey (pdf, 186.7kb)](https://www.healthjobsuk.com/documents?ddoc=1960) - [organisational goals (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=2610) - [policy statement - ex offenders (pdf, 104.6kb)](https://www.healthjobsuk.com/documents?edoc=431) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.