# Band 3 Multiple Sclerosis CNS Administrator > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-multiple-sclerosis-cns-administrator/a2fce0c8-d916-4fca-8105-b75536848a75 - **Markdown:** https://www.jobclerk.com/job/band-3-multiple-sclerosis-cns-administrator/a2fce0c8-d916-4fca-8105-b75536848a75.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Location:** Queen Elizabeth Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25760.00 to £27476.00 - **Contract type:** Permanent - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-10-12T22:59:59.999Z - **Posted:** 2026-10-05T09:20:19.336Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-1526 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/16061?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary Would you like to be part of a dynamic, friendly and supportive team, helping to deliver excellent patient care? We are looking for a motivated and organised Administrator to join our Multiple Sclerosis (MS) Team, providing essential administrative support to MS Specialist Nurses, Consultants, Pharmacists and the wider multidisciplinary team. This is an exciting opportunity to work within a fast-growing and evolving therapeutic area. You will play an important role in ensuring that the service operates efficiently and that patients receive a high-quality, timely and well-coordinated service. The role involves a wide range of administrative responsibilities, including answering telephone calls and responding to patient and professional enquiries, scanning and processing clinical documentation, booking and coordinating patient appointments and clinics, preparing and processing clinic letters and correspondence, maintaining accurate patient records and databases, updating and managing information on Blueteq and other relevant systems, supporting the MS team with day-to-day administrative tasks, and liaising with patients, healthcare professionals and other departments to ensure effective communication, efficient service delivery and continuity of care. This role offers an excellent opportunity for someone who is enthusiastic, compassionate and committed to delivering a high standard of administrative support within a specialist clinical service. ### Main duties of the job *This post has been developed to provide a confidential, comprehensive, and proactive administrative and coordination support service to a designated corporate team and its senior leaders. The role contributes to the effective functioning of the service through the provision of a professional, responsive, and well organised administrative service, ensuring workstreams run smoothly and deadlines are met. *The post holder will work closely with colleagues across the Trust and external stakeholders, supporting a range of routine and non routine administrative activities. The role requires effective organisation skills, attention to detail, the ability to manage competing priorities, and confidence in handling sensitive or confidential information. *Communicate effectively and appropriately with a wide range of internal and external stakeholders, adapting communication style to suit the audience, context, and purpose. *Act as a first point of contact for the service, responding to face to face, telephone, and written enquiries in a professional, courteous, and responsive manner. *Accurately record messages and information, ensuring they are passed to the appropriate individual or team in a timely and efficient way. *Liaise with internal departments and external contacts to support effective service coordination. *Undertake work that has been prioritised by the Supervisor / Line Manager. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 05 October 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time, Flexible working - Reference number: 304-1103728-1 - Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Excellent communication skills, both written and verbal. - *Ability to plan work and multi-task. - *Advanced IT skills with a working knowledge of Microsoft packages such as: Outlook, Word, and Excel. - *Ability to work autonomously, or as part of a team. - *Able to remain calm in a busy environment. **Desirable** - *Minute Taking. - *Able to use Audio Visual (AV) equipment. ### Qualifications **Essential** - *NVQ Level 3 in Business Administration or demonstrable equivalent experience in an administrative or officebased role. - *Knowledge of administrative procedures, including specialised IT systems and project management, training knowledge, acquired through formal training or experience to diploma level or equivalent relevant experience. **Desirable** - *IT qualification such as ECDL. - *RSA Level 3 typing or equivalent experience within administrative environment. ### Additional Criteria **Essential** - *Ability to meet the travel requirements of the role (cross site working between various Trust sites -- Queen Elizabeth, Heartlands, Good Hope and Solihull Hospitals). - *Ability to work under pressure and tight deadlines, whilst maintaining accuracy. - *Ability to work to a high standard, ensuring professionalism and personal integrity. - *Willingness to learn and develop (e.g. participating in opportunities to enhance individuals' professional development). ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.