# Band 3 Medical Secretary - Trauma and Orthopaedics > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-medical-secretary-trauma-and-orthopaedics/94725caf-1f24-4373-817f-1ad2f5ed3b82 - **Markdown:** https://www.jobclerk.com/job/band-3-medical-secretary-trauma-and-orthopaedics/94725caf-1f24-4373-817f-1ad2f5ed3b82.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Fixed-Term - **Employment type:** Full-time, Flexible working Full-time, Flexible working - **Closing date:** 2026-05-29T23:59:00.000Z - **Posted:** 2026-05-22T08:01:59.800Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0691?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/14959?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen to join the Trauma & Orthopaedic Medical Secretaries. We are looking for an enthusiastic person who would like to make a positive impact to the department and to better patient care. The main tasks include typing letters, taking telephone queries and dealing with patient requests via telephone, updating clinic outcomes when required, liaising with the Trauma & Orthopaedic Booking Team, folding and sending letters out in the post, scanning, cancelling and ad-hoc duties as required. The post will be at Solihull covering a period of Maternity Leave. ### Main duties of the job To provide secretarial support to clinicians and their teams with responsibility for audio typing clinic letters, general copy typing correspondence. To provide administrative support to the department/Clinical Team. Provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor. Demonstrate excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively Arranging patients' appointments as required Ensure that clinic letters are sent out in accordance with the locally agreed time limits Input and look up patient data on Trust IT systems in accordance with Trust policy Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision To manage and progress results of patient investigations and on receipt, prioritise and action according to clinical need, with guidance from the medical team ### Job responsibilities University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ## Job Details An exciting opportunity has arisen to join the Trauma & Orthopaedic Medical Secretaries. We are looking for an enthusiastic person who would like to make a positive impact to the department and to better patient care. The main tasks include typing letters, taking telephone queries and dealing with patient requests via telephone, updating clinic outcomes when required, liaising with the Trauma & Orthopaedic Booking Team, folding and sending letters out in the post, scanning, cancelling and ad-hoc duties as required. The post will be at Solihull covering a period of Maternity Leave. ## Job Description To provide secretarial support to clinicians and their teams with responsibility for audio typing clinic letters, general copy typing correspondence. To provide administrative support to the department/Clinical Team. Provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor. Demonstrate excellent telephone skills. Accurately record telephone messages and other enquiries and refer as appropriate Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively Arranging patients' appointments as required Ensure that clinic letters are sent out in accordance with the locally agreed time limits Input and look up patient data on Trust IT systems in accordance with Trust policy Ability to make decisions and take actions within the team relating to routine enquiries, whilst receiving support and supervision To manage and progress results of patient investigations and on receipt, prioritise and action according to clinical need, with guidance from the medical team ## Documents - [JD PS.pdf (PDF, 481 KB)](document:2933321) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.