# Band 3 Medical Secretary -Ophthalmology > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-medical-secretary-ophthalmology/5104fc01-8fb7-41a1-8324-963ce4ab46ba - **Markdown:** https://www.jobclerk.com/job/band-3-medical-secretary-ophthalmology/5104fc01-8fb7-41a1-8324-963ce4ab46ba.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Permanent - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-06-05T07:43:19.017Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0789?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15068?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary The Ophthalmology service is looking to recruit a highly motivated, reliable, and focused administrative support worker to join our welcoming team. We are a creative and innovative team working in a large multi-disciplined service, therefore require someone who is flexible to change and adaptable to the pressures of changing priorities and urgent tasks. A proactive approach, good judgement, initiative and critical thinking skills are crucial to managing this diverse and demanding role. ### Main duties of the job Ensuring patient results are reported, communicating the results to GPs/patients efficiently. Undertaking any actions required based on clinical outcomes i.e. request an outpatient appointment, ensure patients are put on the waiting list, update the open clocks etc. Ensuring 10-day turnaround targets are met when communicating outpatient, diagnostic, elective and general letters to General Practitioners and patients. Liaising with care professionals from all services in UHB and wider NHS trusts. Having phone conversations with patients, demonstrating an empathic and supportive approach to all queries and requests as well as communicating clear guidance of what the patient should expect regarding next steps. Prioritising tasks and duties to provide an efficient and effective service at all times. Liaising with ophthalmology secretarial team and wider administrative team to support team initiatives and service delivery. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 05 June 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time, Flexible working - Reference number: 15068-304-1098772-2 - Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom ### Job responsibilities Please note for a specific detailed job description for this vacancy please see attached job description. ## Job Details The Ophthalmology service is looking to recruit a highly motivated, reliable, and focused administrative support worker to join our welcoming team. We are a creative and innovative team working in a large multi-disciplined service, therefore require someone who is flexible to change and adaptable to the pressures of changing priorities and urgent tasks. A proactive approach, good judgement, initiative and critical thinking skills are crucial to managing this diverse and demanding role. ## Job Description Ensuring patient results are reported, communicating the results to GPs/patients efficiently. Undertaking any actions required based on clinical outcomes i.e. request an outpatient appointment, ensure patients are put on the waiting list, update the open clocks etc. Ensuring 10-day turnaround targets are met when communicating outpatient, diagnostic, elective and general letters to General Practitioners and patients. Liaising with care professionals from all services in UHB and wider NHS trusts. Having phone conversations with patients, demonstrating an empathic and supportive approach to all queries and requests as well as communicating clear guidance of what the patient should expect regarding next steps. Prioritising tasks and duties to provide an efficient and effective service at all times. Liaising with ophthalmology secretarial team and wider administrative team to support team initiatives and service delivery. ## Responsibilities Please note for a specific detailed job description for this vacancy please see attached job description. ## Person Specification ### Experience **Essential** - * Experience of dealing with the Public/Customer service experience - * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) - * Experience of using IT systems **Desirable** - * Experience of working in a busy environment - * Experience of working in Healthcare ### Qualifications **Essential** - * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 - * Business Administration NVQ level 3 or equivalent experience in a clerical environment **Desirable** - * AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology ## Documents - [JD PS - Band 3 Medical Secretary-1.pdf (PDF, 510 KB)](document:2947692) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.