# Band 3 Medical Secretary - Infectious Diseases > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-medical-secretary-infectious-diseases/6452cebf-14b2-441e-8c0a-819c16fc7e72 - **Markdown:** https://www.jobclerk.com/job/band-3-medical-secretary-infectious-diseases/6452cebf-14b2-441e-8c0a-819c16fc7e72.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Permanent - **Employment type:** Full-time, Flexible working Full-time, Flexible working - **Closing date:** 2026-06-02T23:59:00.000Z - **Posted:** 2026-05-26T09:05:14.773Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0724?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/14962?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen for a highly organised and motivated Medical Secretary/Typist to join the Infectious Diseases, HIV, Immunology and Allergy team at the Heartlands Hospital, Birmingham. This is a key role within a fast-paced and specialist service, providing comprehensive administrative and secretarial support to consultants and the wider multidisciplinary team. You will play an essential part in ensuring the smooth running of clinics and patient pathways, contributing directly to the delivery of high-quality patient care. The successful candidate will be responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor and the Office Manager. Interviews will be held in 2 stages, stage 1 will be a typing tests on 11/06/2026, candidates who successfully pass this test will then be invited for stage 2 which will be a face-to-face interview on 18/06/2026. ### Main duties of the job *To touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature *Arranging patients' appointments as required under direction of the Medical Secretary Supervisor *Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor *To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature *Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits *Receiving and dealing with telephone enquiries as appropriate *To maintain the Consultant's diaries as required *Input and look up patient data on Trust IT systems in accordance with Trust policy *To ensure Consultant's post is opened daily and dealt with accordingly *Arrange meetings and appointments as necessary *To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work *Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system *Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 26 May 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time, Flexible working - Reference number: 304-9015433-1 - Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Job Details An exciting opportunity has arisen for a highly organised and motivated Medical Secretary/Typist to join the Infectious Diseases, HIV, Immunology and Allergy team at the Heartlands Hospital, Birmingham. This is a key role within a fast-paced and specialist service, providing comprehensive administrative and secretarial support to consultants and the wider multidisciplinary team. You will play an essential part in ensuring the smooth running of clinics and patient pathways, contributing directly to the delivery of high-quality patient care. The successful candidate will be responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Medical Secretary Supervisor and the Office Manager. Interviews will be held in 2 stages, stage 1 will be a typing tests on 11/06/2026, candidates who successfully pass this test will then be invited for stage 2 which will be a face-to-face interview on 18/06/2026. ## Job Description *To touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature *Arranging patients' appointments as required under direction of the Medical Secretary Supervisor *Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor *To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature *Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits *Receiving and dealing with telephone enquiries as appropriate *To maintain the Consultant's diaries as required *Input and look up patient data on Trust IT systems in accordance with Trust policy *To ensure Consultant's post is opened daily and dealt with accordingly *Arrange meetings and appointments as necessary *To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work *Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system *Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department ## Responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of dealing with the Public/Customer service experience - *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) - *Experience of using IT systems **Desirable** - *Experience of working in a busy environment - *Experience of working in Healthcare ### Qualifications **Essential** - *Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4 - *Business Administration NVQ level 3 or equivalent experience in a clerical environment **Desirable** - *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology ### Additional Criteria **Essential** - *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion - *Good keyboard / IT skills - *Good organisation skills and ability to multitask - *Good time management skills - *Ability to deal professionally with enquiries from staff - *Ability to problem solve - *Understand confidentiality and apply the principles - *Ability to pay attention to detail where there are predictable interruptions to the work pattern - *Ability to deal with stressful situations and sensitive - *Work effectively and flexibly as part of a team to meet the needs of the services - *Confident in dealing with people at all levels - *Must be able to demonstrate an understanding of equality and diversity - *Mature open and flexible approach to work - *Demonstrates care and compassion - *Good inter-personal and communication skills. - *Good organisational skills - *Team Player - *Conscientious - *Demonstrates reliability, motivation and commitment - *Ability to travel to multiple sites **Desirable** - *Ability to work under pressure and deal with stressful situations ## Documents - [JD PS.pdf (PDF, 472 KB)](document:2935399) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.