# Band 3 Health Care Support Worker - Bristol > NHS job listing from Job Clerk for Avon and Wiltshire Mental Health Trust Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-health-care-support-worker-bristol/ecf9a51b-5526-4f72-912e-4ad11f086404 - **Markdown:** https://www.jobclerk.com/job/band-3-health-care-support-worker-bristol/ecf9a51b-5526-4f72-912e-4ad11f086404.md ## Summary - **Status:** Archived / closed - **Employer:** Avon and Wiltshire Mental Health Trust Partnership NHS Trust - **Town:** Bath - **Region:** South West - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-19T23:59:00.000Z - **Posted:** 2026-07-03T10:22:13.854Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Somerset/Bristol/Avon_Wiltshire_Mental_Health_Partnership_NHS_Trust/Mental_Health/Mental_Health-v8112084 - **Application URL:** https://apps.trac.jobs/job-advert/8112084?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.awp.nhs.uk ## Job Content ### Job overview Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 12‑bedded male acute ward. This is an exciting opportunity for you to develop a rewarding career where you can make a real difference in helping to change the lives of our service user group for the better. This can be a challenging yet rewarding environment where, as a team, we strive to help our service users overcome a variety of complex needs. We are looking for professional and enthusiastic support workers to come and work with our wonderful team of qualified nurses, HCAs, Occupational Therapists, Physiotherapists, Exercise Specialists, an Activities Coordinator and Doctors. This role is within a secure inpatient ward that operates on a 24/7 shift basis. Staff will qualify for unsocial hours enhancements in addition to their basic pay. Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de‑escalate service users during peaks of distress while maintaining a safe and therapeutic environment for all. Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post. ### Main duties of the job To work as part of a care team to deliver evidence-based interventions to service users with mental health problems. To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users’ psychological, emotional and social wellbeing. To ensure service users and their relatives receive care that prioritises safety, effectiveness,  partnership and hope. To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers. You will be expected to carry out observations, engage with service users, encourage tasks of daily living, promote recovery whilst demonstrating excellent communication. You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible. For a full list of duties and responsibilities please see attached job description. ### Detailed job description and main responsibilities In collaboration with, and under the indirect supervision of, registered clinicians, implement high‑quality, evidence‑based interventions for service users within designated clinical areas. These will include: Providing hands‑on care to service users, including undertaking Enhanced Therapeutic Observations and Care (ETOC) with service users in an honest, open and non‑judgmental way, escalating any concerns to a Registered Nurse. Supporting individuals with fluids and nutrition, physical wellbeing, and personal care. Undertaking other appropriately delegated clinical tasks, once deemed competent, including monitoring blood pressure, temperature, pulse, respiratory rate, blood sugar, urinalysis, wound care and venepuncture. Assisting service users with social support, including financial or accommodation issues. Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community, facilitating social inclusion. Supporting service users to engage with healthy lifestyles. Encouraging service users to talk about their experiences in one‑to‑one or group discussions, and providing and receiving routine information whilst overcoming barriers to understanding. For a full list of duties and responsibilities please see attached job description. ## Job Details Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 12‑bedded male acute ward. This is an exciting opportunity for you to develop a rewarding career where you can make a real difference in helping to change the lives of our service user group for the better. This can be a challenging yet rewarding environment where, as a team, we strive to help our service users overcome a variety of complex needs. We are looking for professional and enthusiastic support workers to come and work with our wonderful team of qualified nurses, HCAs, Occupational Therapists, Physiotherapists, Exercise Specialists, an Activities Coordinator and Doctors. This role is within a secure inpatient ward that operates on a 24/7 shift basis. Staff will qualify for unsocial hours enhancements in addition to their basic pay. Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de‑escalate service users during peaks of distress while maintaining a safe and therapeutic environment for all. Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post. ## Job Description To work as part of a care team to deliver evidence-based interventions to service users with mental health problems. To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users’ psychological, emotional and social wellbeing. To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope. To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers. You will be expected to carry out observations, engage with service users, encourage tasks of daily living, promote recovery whilst demonstrating excellent communication. You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible. For a full list of duties and responsibilities please see attached job description. ## Responsibilities In collaboration with, and under the indirect supervision of, registered clinicians, implement high‑quality, evidence‑based interventions for service users within designated clinical areas. These will include: Providing hands‑on care to service users, including undertaking Enhanced Therapeutic Observations and Care (ETOC) with service users in an honest, open and non‑judgmental way, escalating any concerns to a Registered Nurse. Supporting individuals with fluids and nutrition, physical wellbeing, and personal care. Undertaking other appropriately delegated clinical tasks, once deemed competent, including monitoring blood pressure, temperature, pulse, respiratory rate, blood sugar, urinalysis, wound care and venepuncture. Assisting service users with social support, including financial or accommodation issues. Escorting or accompanying service users for planned periods of leave on hospital grounds and in the community, facilitating social inclusion. Supporting service users to engage with healthy lifestyles. Encouraging service users to talk about their experiences in one‑to‑one or group discussions, and providing and receiving routine information whilst overcoming barriers to understanding. For a full list of duties and responsibilities please see attached job description. ## Person Specification ### Experience & Skills **Essential** - Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues. - Ability to communicate in written and verbal English to a high standard, and basic numeracy skills. - Experience within Mental Health - Experience in autism and learning disability - Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times. ### Education & Qualifications **Essential** - The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent - Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care) - Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above) **Desirable** - Training in counselling or psychosocial interventions ## Documents - [job description (pdf, 645.8kb)](https://www.healthjobsuk.com/documents?vdoc=10427048) - [financial support & discounts (pdf, 919.6kb)](https://www.healthjobsuk.com/documents?edoc=2794) - [value of the nhs pension scheme (pdf, 279.0kb)](https://www.healthjobsuk.com/documents?edoc=2795) - [inclusive top 50 uk employers list (pdf, 78.9kb)](https://www.healthjobsuk.com/documents?edoc=2439) - [care certificate - information for applicants (pdf, 840.8kb)](https://www.healthjobsuk.com/documents?edoc=878) - [code of conduct for unregistered practitioners (2024) (pdf, 142.4kb)](https://www.healthjobsuk.com/documents?edoc=1104) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.