# Band 3 Clinic Supervisor - Outpatients > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-clinic-supervisor-outpatients/f7a397c4-737b-46e9-a224-b88250559799 - **Markdown:** https://www.jobclerk.com/job/band-3-clinic-supervisor-outpatients/f7a397c4-737b-46e9-a224-b88250559799.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Location:** Good Hope Hospital - **Workplace type:** onsite - **Profession:** Supervisor (discipline unspecified) - **Grade:** Band 3 - **Salary:** £25760.00 to £27476.00 - **Contract type:** Permanent - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-10-11T22:59:59.999Z - **Posted:** 2026-10-08T06:23:25.168Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-1516 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/16052?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen for enthusiastic full-time Band 3 Supervisor to join our team in Outpatients at Good Hope, with a focus on the Trauma & Orthopaedic and Ophthalmology departments. The applicant will be responsible to support the team leader in the day-to-day management of staff in the outpatient department This role will be pivotal in managing the training and development of staff in an efficient and proactive manner. The role requires a friendly individual who can work as part of a team, effectively communicate with staff and visitors at all levels, and to manage a highly detailed and varied workload ### Main duties of the job To provide daily support to the team leader To assist colleagues as directed by the team leader in times of pressure of work To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries Co-operate in the induction of new staff and new working practices to ensure the smooth running of the department Use Trust systems to input electronic data as required Create documents / spreadsheets / reports as required using IT Systems Receiving and dealing with telephone enquiries as appropriate Monitoring shared inboxes, unoutcomed appointments and being responsible for PBWLs. Candidates should have experience undertaking a range of administrative duties and have excellent communication skills, be self-motivated and able to multi-task. You must possess excellent keyboard and IT skills and be able to manage and prioritise your own workload and respond well under pressure. Knowledge of Outpatients is essential as well as being fully trained on Oceano, Optims and having a good understanding of partial booking. Knowledge of HR procedures, Allocate, annual leave & sickness management is an advantage. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 08 October 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time, Flexible working - Reference number: 304-9018988 - Job locations: Good Hope Hospital, Rectory Rd, Sutton Coldfield, West Midlands, B75 7RR, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of dealing with the Public/Customer service experience - *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) - *Experience of using IT systems **Desirable** - *Experience of working in a busy environment - *Experience of working in Healthcare ### Qualifications **Essential** - *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 - *Business Administration NVQ level 3 or equivalent experience in an administrative environment ### Additional Criteria **Essential** - *Work effectively and flexibly as part of a team to meet the needs of the services - *Confident in dealing with people at all levels - *Must be able to demonstrate an understanding of equality and diversity - *Mature open and flexible approach to work - *Demonstrates care and compassion - *Good inter-personal and communication skills. - *Good organisational skills - *Team Player - *Conscientious - *Demonstrates reliability, motivation and commitment - *Ability to travel to multiple sites **Desirable** - *Ability to work under pressure and deal with stressful situations ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.