# Band 3 Bank Support Receptionist - North and Central Bristol > NHS job listing from Job Clerk for Avon and Wiltshire Mental Health Trust Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-bank-support-receptionist-north-and-central-bristol/38e3f718-1aee-4db5-afd5-52e40719b265 - **Markdown:** https://www.jobclerk.com/job/band-3-bank-support-receptionist-north-and-central-bristol/38e3f718-1aee-4db5-afd5-52e40719b265.md ## Summary - **Status:** Live - **Employer:** Avon and Wiltshire Mental Health Trust Partnership NHS Trust - **Location:** Bath NHS House - **Workplace type:** onsite - **Profession:** Receptionist - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum, pro rata - **Contract type:** Bank: as and when required - **Employment type:** Flexible working - Shifts of whole days 9 to 5pm - **Closing date:** 2026-10-06T22:59:00.000Z - **Posted:** 2026-09-22T08:51:19.596Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Somerset/Bristol/Avon_Wiltshire_Mental_Health_Partnership_NHS_Trust/Support_Receptionist/Support_Receptionist-v8306609 - **Application URL:** https://apps.trac.jobs/job-advert/8306609?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.awp.nhs.uk ## Job Content ### Job overview Band 3: BANK SUPPORT RECEPTIONIST Ad hoc hours for Sites based in North and Central Bristol An opportunity has arisen for a Front of House Support Receptionist to join our friendly administration team, providing annual leave and sickness cover across our North and Central Bristol sites. Working Hours - Monday to Friday, 09:00 to 17:00 - These hours are fixed and cannot be varied Locations The successful candidate will provide reception cover at: - Gloucester House, Southmead Hospital - The Greenway Centre, Southmead - Campbell House, Central Bristol - The Speedwell Centre, Whitefield Road As cover may be required at short notice, a full driving licence and access to a vehicle are essential. About the Role You will provide a professional and welcoming reception service, supporting patients, visitors, and staff while helping to ensure the smooth day-to-day running of our services. What We're Looking For - Excellent communication and customer service skills - Good IT skills and confidence using computer systems - Ability to work flexibly across multiple sites - Reliable, organised, and able to work independently Full training will be provided, including training on specialist IT systems and local processes at each site. Join us and play a key role in delivering a safe, efficient, and positive experience for everyone who uses our services. ### Main duties of the job Full training will be provided on local processes and specialist systems, including room booking software. We are looking for a flexible and reliable individual with previous reception experience, strong IT, communication and organisational skills, excellent attention to detail, and the ability to remain calm and professional while managing multiple priorities in a busy healthcare environment. Experience or understanding of mental health services would be an advantage. ### Detailed job description and main responsibilities This varied role provides a professional front-of-house reception service and acts as a key point of contact for service users, carers, visitors, and staff. The post also includes administrative and facilities support duties, requiring good Microsoft Office skills, strong communication and organisational abilities, and attention to detail. Full training will be provided, including on bespoke systems and local processes. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills and Abilities **Essential** - Well developed communication/oral skills - Good level of written skills - Ability to organise and maintain a busy reception - Good IT skills - Word, Excel, Internet, etc - Administration skills - room bookings, filing, taking messages etc. ### Experience and Knowledge **Essential** - Knowledge of Customer Services - Strong sense of quality and customer focus **Desirable** - Awareness of Mental Health issues - Experience of working in a Mental Health environment ### Education and Qualifications **Essential** - Educated to GCSE or equivalent level - Computer literacy and working knowledge of Outlook ## Documents - [bank support receptionist jd (pdf, 528.3kb)](https://www.healthjobsuk.com/documents?vdoc=10626500) - [financial support & discounts (pdf, 919.6kb)](https://www.healthjobsuk.com/documents?edoc=2794) - [value of the nhs pension scheme (pdf, 279.0kb)](https://www.healthjobsuk.com/documents?edoc=2795) - [inclusive top 50 uk employers list (pdf, 78.9kb)](https://www.healthjobsuk.com/documents?edoc=2439) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.