# Band 3 Administrator/Co-ordinator - Clinical Personal Assistant > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-administratorco-ordinator-clinical-personal-assistant/0bc0dc51-57f0-49f1-aea3-9c64ad3245ac - **Markdown:** https://www.jobclerk.com/job/band-3-administratorco-ordinator-clinical-personal-assistant/0bc0dc51-57f0-49f1-aea3-9c64ad3245ac.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Permanent - **Employment type:** Part-time, Flexible working - **Closing date:** 2026-06-07T23:59:00.000Z - **Posted:** 2026-06-05T14:16:41.744Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0807?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15067?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen for a Ward Administrator to join our friendly team on Ward 8 BHH. The successful candidate will provide comprehensive administrative support to the Ward Manager and the Team, ensuring the smooth and efficient operation of management supportive activities and nursing team. This post has been developed to provide a confidential, comprehensive, and proactive administrative and coordination support service within a clinical setting. The post holder will provide secretarial and administrative support to the Ward Managers and deputies, acting as personal assistant, being first point of contact for all non-clinical issues on behalf of the Senior Sister / Charge Nurse. The Ward Administrator will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the Senior Sister / Charge Nurse, to enable the ward nursing staff to undertake direct patient care. Work cooperatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care. This post is for 18.75 hours per week. ### Main duties of the job Overview of Responsibilities: *Ensure the Senior Sister / Charge Nurse and deputies receive secretarial and administrative support by acting as a personal assistant. *To manage the administration and coordination of annual leave, staff attendance records and updating of personal files. *Coordinate and arrange all study and mandatory training requirements for ward staff. *Liaise with Senior Sister / Charge Nurse regarding HR and staffing issues. *Request bank and agency cover as directed by the Senior Sister / Charge Nurse ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 05 June 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Part-time, Flexible working - Reference number: 304-9017071 - Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Job Details An exciting opportunity has arisen for a Ward Administrator to join our friendly team on Ward 8 BHH. The successful candidate will provide comprehensive administrative support to the Ward Manager and the Team, ensuring the smooth and efficient operation of management supportive activities and nursing team. This post has been developed to provide a confidential, comprehensive, and proactive administrative and coordination support service within a clinical setting. The post holder will provide secretarial and administrative support to the Ward Managers and deputies, acting as personal assistant, being first point of contact for all non-clinical issues on behalf of the Senior Sister / Charge Nurse. The Ward Administrator will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the Senior Sister / Charge Nurse, to enable the ward nursing staff to undertake direct patient care. Work cooperatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care. This post is for 18.75 hours per week. ## Job Description Overview of Responsibilities: *Ensure the Senior Sister / Charge Nurse and deputies receive secretarial and administrative support by acting as a personal assistant. *To manage the administration and coordination of annual leave, staff attendance records and updating of personal files. *Coordinate and arrange all study and mandatory training requirements for ward staff. *Liaise with Senior Sister / Charge Nurse regarding HR and staffing issues. *Request bank and agency cover as directed by the Senior Sister / Charge Nurse ## Responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of working in either a customer facing role or within the general public/patients. - *Experience of a previous admin role in a Health Care Environment. ### Qualifications **Essential** - *Numerate and Literate - *GCSE Grade C or above in Mathematics and English Language or equivalent. - *RSA 2 or equivalent word processing **Desirable** - *NVQ Level 3 in admin / related field or equivalent experience. ### Additional Criteria **Essential** - *Excellent verbal and written communication skills with all levels of staff. - *Maintain high level of accuracy. - *Professional telephone skills / manner. - *Excellent organisational and prioritising skills including own workload. - *Excellent written skills -- message taking, document completion and minute taking. - *Demonstrate negotiating skills -- ward team, other departments, patients and relative. - *Working knowledge of computer systems and ability to learn quickly. - *Positive and flexible attitude to work. - *Demonstrates an understanding of the need for patient focused care. - *Able to work effectively on own or as part of a diverse team and meet tight deadlines. - *Able to recognise and resolve routine issues referring where appropriate. - *Ability to treat everyone with whom they come into contact with dignity and respect. - Knowledge: - *Understanding the need for confidentiality and to remain impartial. - *Knowledge of need for prevention of cross infection. - Personal Attributes: - *Ability to remain calm under pressure. - *Ability to manage difficult and stressful situations. - *To be conscientious and hard working. - *To be reliable, flexible and honest. - *Able to use own initiative. **Desirable** - *Good working knowledge of IT applications including Microsoft Office Packages (ie. Outlook, Word, Excel) - *Prepared to undertake further training ## Documents - [Band 3 JD PS.pdf (PDF, 476 KB)](document:2948885) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.