# Band 3 Administrator (LTNC) > NHS job listing from Job Clerk for Sheffield Health and Social Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-administrator-ltnc/ef9ca8a3-ea20-4f4b-b771-28c322fc4f2f - **Markdown:** https://www.jobclerk.com/job/band-3-administrator-ltnc/ef9ca8a3-ea20-4f4b-b771-28c322fc4f2f.md ## Summary - **Status:** Live - **Employer:** Sheffield Health and Social Care NHS Foundation Trust - **Town:** Sheffield - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Pro Rata - **Contract type:** 9 months (FIXED TERM) - **Employment type:** Part time - 22.5 hours per week (No) - **Closing date:** 2026-07-26T23:59:00.000Z - **Posted:** 2026-07-16T07:22:12.398Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Health_Partnership_University_NHS_Foundation_Trust/Admin/Admin-v8131932 - **Application URL:** https://apps.trac.jobs/job-advert/8131932?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.shsc.nhs.uk ## Job Content ### Job overview Why not consider a job in Sheffield? Sheffield has an excellent reputation as ‘the outdoor city’ with a multi-cultural population, good transport links with the rest of the UK, a host of independent retailers, excellent food outlets, cinemas, theatres and 2 highly-rated Universities that provide AHP, nursing and medical training. We are offering a 9 month fixed term opportunity to join a highly specialist, friendly team to cover maternity leave. It is ideal for someone who has the enthusiasm and motivation to help people achieve what is important to them. We are keen to recruit staff who want to contribute to change and continue to shape our services for the future. The administrative team consists of 3 Band 3 Administrators and 2 Band 4 Referral Co-ordinators and Team Leads and wider clinical teams. We want you to be part of ongoing reflection and service development / quality improvement and optimising the patient experience and outcomes. There is a strong commitment to Public Patient Involvement work and co-production; In service training programme and supervision. We are able to provide significant financial support for CPD. Please read on for more information, and do give us a call if you want to discuss anything in more detail. ### Main duties of the job To provide efficient secretarial, administrative and clerical support to the LTNC Services (including LTNC Referral Point Unit) across two sites to assist the Operational Managers and the Multi-disciplinary Team who work with adults with a long term neurological condition. To act as a general point of contact for LTNC Services ( Neuro case management service, Sheffield Community Brain Injury Rehabilitation Team and Neuro Enablement Service), maintaining communication with a wide range of people including health and social care professionals, clients and their relatives/carers. To ensure the provision of an efficient and confidential secretarial and administrative service to LTNC Services. To provide an efficient copy typing, audio typing and word processing service to a high quality standard in respect of all types of documentation. To respond to and resolve, if possible, a wide range of complex queries from professional staff and patients/carers or ensure accurate information is captured, recorded and passed onto the appropriate person(s) in an efficient and timely way. To be aware of, up to date with and follow relevant training and LTNC Team protocol regarding telephone management of identified suicide risk to patients / carers e.g. if they were to phone the service for crisis management. ### Detailed job description and main responsibilities To work as part of the administrative team covering the Long Term Neurological Conditions services to provide reciprocal cover to other unit sites as directed by the Admin Co-Ordinator or Operational and Team Managers. To support systems for incident reporting and contribute to the coordination of the formal complaints procedure, accident and incident report and requests of a legal nature with the LTNC Operational and Team Managers and Service Manager. To have the ability to multi-task including urgent referral processing, telephone enquiries, management requests and secretarial duties. To monitor stock held by LTNC Services and complete stock and non-stock requisitions, submitting requests to the Operational and Team Managers for authorisation, goods receipting and store stock appropriately which may necessitate some moving and handling. To monitor invoices to LTNC services and process these, for example, taxi account, and resolve any discrepancies.  Refer to Operational and Team Managers as required. Maintain accurate records and processes for ordering. To undertake general office administrative duties, such as filing, photocopying and laminating documentation, client file preparation, taking accurate messages for clinical staff, organising meetings, sorting and collection of mail. To compose non clinical correspondence on behalf of LTNC Teams. To assist the Operational and Team Managers in the reporting of Estates/Security issues in accordance with Health & Safety and Risk Policies. To attend team meetings/briefings, taking notes when required. To undertake admin and secretarial duties as delegated by the Operational and Team Managers To liaise with other admin staff within Sheffield Health and Social Care NHS Foundation Trust as the service requires. To comply with SHSC Paperless Working Policy and LTNC procedures for Electronic Notes Systems with regards to administration, confidentiality and filing. To establish, review and provide maintenance of effective administrative systems for LTNC and produce written guidelines in order to keep team members informed. To maintain an end of day staff safety check to ensure the safety of all LTNC staff and to follow appropriate guidelines regarding staff safety To assist in the recruitment of A&C staff and be responsible for their induction as required. Administrative/Secretarial Duties To provide an efficient copy typing, audio typing and word processing of clinical and non-clinical information involving a high degree of accuracy surrounding medical terminology. To assist in the day to day monitoring and administration of Petty Cash in line with local policy as monitored by the Operational and Team Managers. To support the LTNC Referral Point Unit to maintain the existing system of recording and allocating incoming enquiries/referrals in accordance with the operational policy of LTNC Services. To issue letters and reports to GP’s and referral agencies. To maintain and administer up to date Information Governance protocol regarding confidential client information which may still need to include storing paper files which will include archiving on a yearly basis. To arrange appointments for patients/carers, in line with RPU and LTNC Team Protocol, and if necessary ensure coordination with external professionals, organise transport and organise room bookings at appropriate venues. To take accurate confidential messages on behalf of Clinicians and Operational Management and ensure these are promptly passed on including patient cancellations and staff absence. To co-ordinate meetings between managers and other senior staff and take notes when required. To contribute to the production of timely, accurate statistical information and reports for the Management Team. To assist in the organisation of staff and patient events including sourcing and booking venues, arranging speakers, issuing information to delegates and keeping records. To assist in processes for dealing with requests for patient records from external agencies. To ensure timely issuing of reports, cheque requests, treatment notes etc. To keep accurate records. To understand the systems for allowing patients’ access to health records and a knowledge of legal documentation and systems. To undertake any other duties appropriate to the role/grading as required by the service.  Any change of duties will be discussed with the post holder prior to implementation. To establish written guidelines, review and provide maintenance of effective administrative systems and processes for LTNC services to ensure efficient and effective Administration and cross cover for other LTNC teams. I.T. Duties To liaise with IT support to resolve any IT issues for the LTNC services. To contribute to the updating and maintenance of SystmOne configured lists, LTNC databases / spreadsheet and ensure data is inputted in accordance with the agreed timescales. To use a variety of I.T. packages to produce a wide scope of documents including presentations and reports as directed. To fully understand and support others in the use of the Patient Booking I.T. system (SystemOne) and other relevant data management systems. To routinely monitor and review warranties of LTNC Team laptops to ensure they are suitable, updated and available for use by clinicians. To undertake computer duties that includes the relevant use of Access, Excel, Microsoft word, e-mail, PowerPoint and internet. To be responsible for ordering I.T. equipment for the service via stock and non-stock requisitions as directed by the Operational and Team Managers. Personal Development To participate in Trust Personal Development Review (PDR) and Knowledge and Skills Framework (KSF) and produce a personal development plan. To participate in monthly LTNC Admin Meetings and play an active role in team/individual development, including attendance at relevant identified LTNC and SHSC training sessions. To attend SHSC staff meetings and training sessions, as and when necessary, in order to keep abreast of relevant Health and Social Care issues and to support personal development. All employees are expected to observe the Trust’s Equal Opportunities Policy in their behaviour to the public and fellow employees. In fulfilling these key tasks the post holder will be expected to be familiar with the local policies and procedures, especially in respect of Health & Safety at Work, Confidentiality, Risk and Fire. ## Person Specification ### Experience **Essential** - - Experience of working in a care/rehabilitation setting with people within the health / social care system - - To have worked as part of a team **Desirable** - - To have worked as an Administrator in a setting with people with neurological disability - - Experience of working in an NHS / public service environment - - Experience of inducting new staff regarding admin systems and IT systems ### Knowledge and skills **Essential** - Experience and understanding of Medical Terminology - - Experience of taking notes / minutes of meetings - - Good verbal / non-verbal communicator with the ability to motivate people - - Good written communication skills - - Computer literate - - Good personal organisation skills - - Ability to manage time and juggle demands - - Ability to work as part of a team - - Understanding of professional conduct - - Understanding need for confidentiality - - Health & safety and risk awareness **Desirable** - - Experience of working in the NHS or a care focused role - - Understanding of patient focused care - - Knowledge of and experience with SystmOne – TPP or equivalent electronic patient record system ### Training and qualifications **Essential** - - ECDL or equivalent - - Audio Qualification or relevant experience - - NVQ Level 2 in Business Administration - - Maths and English grade ‘C’ GCSE or equivalent **Desirable** - - IT Training/qualifications. Willingness to participate in training ## Documents - [band 3 administrator - ltnc (pdf, 712.3kb)](https://www.healthjobsuk.com/documents?vdoc=10429344) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.