# Band 3 Admin and Clerical Officer > NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-3-admin-and-clerical-officer/70549f54-2055-41b1-96e2-8f589619b77a - **Markdown:** https://www.jobclerk.com/job/band-3-admin-and-clerical-officer/70549f54-2055-41b1-96e2-8f589619b77a.md ## Summary - **Status:** Live - **Employer:** Royal Free London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 per annum inclusive of HCAS pro-rata - **Contract type:** Permanent - **Employment type:** Part time - 18.75 hours per week - **Closing date:** 2026-07-14T23:59:00.000Z - **Posted:** 2026-06-30T10:31:33.473Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Edgware/Royal_Free_London_NHS_Foundation_Trust/Pain_Management_Service/Pain_Management_Service-v8083458 - **Application URL:** https://apps.trac.jobs/job-advert/8083458?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalfree.nhs.uk ## Job Content ### Job overview Admin and Clerical Officer is the main point of contact for our psychology patients within the Pain Management Service and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers. On site commitment only. Base site Edgware Community Hospital. This post does not provide visa sponsorship ### Main duties of the job The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait). ### Detailed job description and main responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ## Job Details Admin and Clerical Officer is the main point of contact for our psychology patients within the Pain Management Service and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers. On site commitment only. Base site Edgware Community Hospital. This post does not provide visa sponsorship ## Job Description The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait). ## Responsibilities Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust. ## Person Specification ### Others **Essential** - Need to be flexible to travel and work at any of the Royal Free sites ### Experience **Essential** - Relevant experience in a role which combines administration and working with the public, preferably in the NHS or similar ### Skills and aptitudes **Essential** - Excellent customer care skills, including ability to use judgement, tact & diplomacy - Excellent communication skills, both written and spoken - Experience of using own initiative to help solve a problem or improve a service Experience of team working **Desirable** - Ability to successfully manage and resolve difficult situations - A high degree of accuracy and attention to detail Good IT skills, including proficiency in the use of windows based applications ### Personal Qualities & attributes **Essential** - Flexible and adaptable ### Education & professional Qualifications **Essential** - Good general education, including GCSE English grade “C” or above, or equivalent NVQ level 2 in Customer Care ## Documents - [admin and clerical officer fr (pdf, 288.6kb)](https://www.healthjobsuk.com/documents?vdoc=10375975) - [admin and clerical officer jd (pdf, 560.3kb)](https://www.healthjobsuk.com/documents?vdoc=10375972) - [admin and clerical officer ps (pdf, 472.6kb)](https://www.healthjobsuk.com/documents?vdoc=10375974) - [corporate, admin & clerical, other - benefits, about rfl, shared commitments and governing objectives (pdf, 661.1kb)](https://www.healthjobsuk.com/documents?edoc=2753) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.