# Band 2 Payroll Support Officer > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-2-payroll-support-officer/3120a891-97d2-4578-bc34-0a132a346d26 - **Markdown:** https://www.jobclerk.com/job/band-2-payroll-support-officer/3120a891-97d2-4578-bc34-0a132a346d26.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 to £25,272 a year - **Contract type:** Permanent - **Employment type:** Part-time, Flexible working - **Closing date:** 2026-07-26T23:59:00.000Z - **Posted:** 2026-07-13T09:32:06.849Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-1035?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15364?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen to join our award-winning Payroll Service at University Hospitals Birmingham. Based at Regent Court in Birmingham, Five Ways, our team provides payroll services to over 20 NHS organisations across the UK. We are looking for a motivated and organised individual to provide clerical and administrative support to the payroll team. This is an ideal opportunity for someone with strong administrative and customer service skills who enjoys working in a busy environment. This post is for 22.5 hours per week. ### Main duties of the job Key duties include: Managing and distributing incoming and outgoing post. Scanning and distributing payroll documentation received via post and email. Identifying incomplete forms and liaising with employees and managers to obtain missing information. Maintaining accurate records and registering payroll documentation. Responding to payroll-related enquiries by telephone, email and in person. Supporting payroll teams with general administrative tasks and data input as required. The successful candidate will have excellent communication and organisational skills, a good working knowledge of Microsoft Office, strong attention to detail, and an understanding of the importance of confidentiality. GCSE Maths and English (Grade C/Level 4 or above) are essential. This is an excellent opportunity to join a friendly and supportive team delivering a vital service that ensures NHS employees are paid accurately and on time. For full details of the role and person specification, please refer to the attached Job Description and Person Specification. ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 13 July 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 to £25,272 a year - Contract: Permanent - Working pattern: Part-time, Flexible working - Reference number: 304-1099900 - Job locations: Regent Court, Second Floor, 14, George Road, Birmingham, West Midlands, B15 1NT, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Desirable** - Experience of working in a large shared service environment - Experience of using Financial and Payroll Systems - Producing formal business letters, basic reports etc. on own initiative without reference to others - Following processes, problem solving and delivering to timetables with only the minimal supervision - Significant Experience working in an NHS payroll environment ### Qualifications **Essential** - English and Maths GCSE Grade C/Level 4 or above **Desirable** - NVQ level II admin or equivalent ### Additional Criteria **Essential** - Articulate -- excellent communication skills. - Friendly and professional telephone - manner to support the above. - Ability to handle sensitive queries. - Good Working knowledge of Microsoft Office. - Able to prioritise tasks. - Demonstrates potential to be able to work under pressure. - Demonstrate understanding of confidentiality. - Good numeracy skills - Diplomatic and professional - Be able to work flexibly to meet the needs of the service. - Reliable, punctual, patient, pleasant disposition. ## Documents - [JD PS.pdf (PDF, 377 KB)](document:2988289) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.