# Band 2 Administrator > NHS job listing from Job Clerk for University Hospitals Birmingham NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/band-2-administrator/da02a33b-3e36-459c-8128-d7a4c3194e0e - **Markdown:** https://www.jobclerk.com/job/band-2-administrator/da02a33b-3e36-459c-8128-d7a4c3194e0e.md ## Summary - **Status:** Live - **Employer:** University Hospitals Birmingham NHS Foundation Trust - **Town:** Birmingham - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 to £25,272 a year - **Contract type:** Permanent - **Employment type:** Full-time, Flexible working - **Closing date:** 2026-06-08T23:59:00.000Z - **Posted:** 2026-06-05T07:01:57.622Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C0020-26-0786?employerCode=C0020 - **Application URL:** https://uhb.tal.net/vx/candidate/apply/15035?instant=apply - **Employer website:** https://www.uhb.nhs.uk ## Job Content ### Job summary We are seeking an organised, friendly, and reliable Administrator / Receptionist to join our team in the Diabetes & Endocrine Centre. This is a varied role combining 2 days reception cover with general administrative duties for the Diabetes nursing team and the Endocrine nursing team, ideal for someone who enjoys working in a busy, people-focused environment. If you think you may suit this role, please read the person specification and ensure you meet all the criteria as we will only be shortlisting those applicants that do meet the listed requirements, i.e. maths, English and experience / knowledge. ### Main duties of the job Reception Duties *Provide professional and welcoming reception cover for visitors, patients, and staff *Answer incoming telephone calls, redirecting queries appropriately *Manage appointment bookings, messages, patient packs and general enquiries *Maintain reception area standards and ensure a positive first impression Administrative Duties *Carry out a range of administrative tasks including data entry, filing, appointments, cashing up clinics and record management for the Diabetes and Endocrine teams *Support the wider team with day-to-day office administration *Process correspondence, emails, and documents in a timely manner *Maintain accurate electronic and paper records *Assist with meeting arrangements and diary management as required ### About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role. ### Details - Date posted: 05 June 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 to £25,272 a year - Contract: Permanent - Working pattern: Full-time, Flexible working - Reference number: 304-9016731 - Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom ### Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Job Details We are seeking an organised, friendly, and reliable Administrator / Receptionist to join our team in the Diabetes & Endocrine Centre. This is a varied role combining 2 days reception cover with general administrative duties for the Diabetes nursing team and the Endocrine nursing team, ideal for someone who enjoys working in a busy, people-focused environment. If you think you may suit this role, please read the person specification and ensure you meet all the criteria as we will only be shortlisting those applicants that do meet the listed requirements, i.e. maths, English and experience / knowledge. ## Job Description Reception Duties *Provide professional and welcoming reception cover for visitors, patients, and staff *Answer incoming telephone calls, redirecting queries appropriately *Manage appointment bookings, messages, patient packs and general enquiries *Maintain reception area standards and ensure a positive first impression Administrative Duties *Carry out a range of administrative tasks including data entry, filing, appointments, cashing up clinics and record management for the Diabetes and Endocrine teams *Support the wider team with day-to-day office administration *Process correspondence, emails, and documents in a timely manner *Maintain accurate electronic and paper records *Assist with meeting arrangements and diary management as required ## Responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* ## Person Specification ### Experience **Essential** - *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) - *Experience of using IT systems - *Experience of working in a busy office / customer care environment **Desirable** - *Experience of working in healthcare - *Previous experience of reception work ### Qualifications **Essential** - *Good General Education (e.g. GCSE English and Maths A-C) or GCSE Level 9-4 ### Additional Criteria **Essential** - *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion - *Standard keyboard / IT skills - *Good organisation skills and ability to multitask - *Good time management skills - *Ability to deal professionally with enquiries from staff, service users and stakeholders - *Ability to problem solve - *Understand confidentiality and apply the principles in every day working practice - *Ability to pay attention to detail where there are predictable interruptions to the work pattern - *Ability to deal with stressful situations and sensitive issues - *Work effectively and flexibly as part of a team to meet the needs of the services - *Confident in dealing with people at all levels - *Must be able to demonstrate an understanding of equality and diversity - *Ability to travel to multiple sites - *The post holder will have the ability to pay attention to detail where there are predictable interruptions to the work pattern - *Ability to work under pressure and deal with stressful situations ## Documents - [Band 2 JD PS.pdf (PDF, 481 KB)](document:2947649) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.