# B3 Ward Administrator - Hepatology

> NHS job listing from Job Clerk for Royal Free London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/b3-ward-administrator-hepatology/d2aa698d-167d-4de6-b360-2d1f9e5bc206
- **Markdown:** https://www.jobclerk.com/job/b3-ward-administrator-hepatology/d2aa698d-167d-4de6-b360-2d1f9e5bc206.md

## Summary

- **Status:** Live
- **Employer:** Royal Free London NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £31,554 - £33,270 per annum inclusive of HCAS
- **Contract type:** Fixed term: 10 months (FTC until 30/4/27)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-22T08:00:00.000Z
- **Posted:** 2026-06-08T16:01:01.623Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Royal_Free_London_NHS_Foundation_Trust/Hepatology/Hepatology-v8015502
- **Application URL:** https://apps.trac.jobs/job-advert/8015502?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.royalfree.nhs.uk

## Job Content

### Job overview

We are looking for an enthusiastic and highly organised Ward Administrator to join 9 North Ward, our specialist unit for Hepatology at the Royal Free Hospital.

As the first point of contact for patients, visitors, and healthcare professionals, you’ll play a vital role in ensuring a welcoming and professional environment. This role combines strong administrative responsibilities with high levels of patient contact and service coordination in a fast-paced clinical setting .

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

### Main duties of the job

What You’ll Do:

- Provide a high-quality front-line reception and customer service to patients, carers, and staff.
- Accurately input and maintain patient demographic and treatment data using the Trust’s EPR system.
- Support the smooth flow of patients through the ward by coordinating admissions, transfers, and discharges.
- Liaise with the multidisciplinary team and wider hospital services to help ensure efficient bed utilisation and timely patient care.
- Maintain accurate records to ensure data quality, NHS compliance, and Trust income generation.
- Proactively manage your workload and contribute to the smooth day-to-day operation of a complex specialist ward.

What We’re Looking For:

- Experience in a healthcare, reception, or administrative role.
- Excellent interpersonal, organisational, and IT skills (including Microsoft Office).
- Confidence working independently in a busy ward environment.
- Strong attention to detail and a commitment to high standards of service.
- A team player with a positive, proactive attitude and a passion for supporting patient care.

### Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

## Job Details

We are looking for an enthusiastic and highly organised Ward Administrator to join 9 North Ward, our specialist unit for Hepatology at the Royal Free Hospital.

As the first point of contact for patients, visitors, and healthcare professionals, you’ll play a vital role in ensuring a welcoming and professional environment. This role combines strong administrative responsibilities with high levels of patient contact and service coordination in a fast-paced clinical setting .

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

## Job Description

What You’ll Do:

Provide a high-quality front-line reception and customer service to patients, carers, and staff.
- Accurately input and maintain patient demographic and treatment data using the Trust’s EPR system.
- Support the smooth flow of patients through the ward by coordinating admissions, transfers, and discharges.
- Liaise with the multidisciplinary team and wider hospital services to help ensure efficient bed utilisation and timely patient care.
- Maintain accurate records to ensure data quality, NHS compliance, and Trust income generation.
- Proactively manage your workload and contribute to the smooth day-to-day operation of a complex specialist ward.

What We’re Looking For:

Experience in a healthcare, reception, or administrative role.
- Excellent interpersonal, organisational, and IT skills (including Microsoft Office).
- Confidence working independently in a busy ward environment.
- Strong attention to detail and a commitment to high standards of service.
- A team player with a positive, proactive attitude and a passion for supporting patient care.

## Responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

## Person Specification

### Skills

**Essential**

- Clear and concise verbal and written communication skills
- Ability to use initiative and problem solve, in a busy clinical environment
- Typing and data entry skills
- Good level of computer literacy skills in Microsoft Word, Excel and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- Time management and organisational skills

### Experience

**Essential**

- Experience of working in a public/patient facing role

**Desirable**

- Previous NHS experience
- Previous experience of Patient Administration systems

### Qualifications

**Essential**

- NVQ Level 3 or Equivalent

**Desirable**

- AMSPAR/NVQ in administration

### Royal Free World Class Values

**Essential**

- Demonstrable ability to meet the Trust Values

### Personal Qualities & attribute

**Essential**

- Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious
- Excellent interpersonal skills with the ability to relate to people at all levels
- The ability to manage conflict and identify where escalation to senior staff is necessary

## Documents

- [b3 wa fr (pdf, 95.4kb)](https://www.healthjobsuk.com/documents?vdoc=10301583)
- [b3 wa jd (pdf, 374.0kb)](https://www.healthjobsuk.com/documents?vdoc=10304023)
- [b3 wa ps (pdf, 146.8kb)](https://www.healthjobsuk.com/documents?vdoc=10301582)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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