# Audiology Administrator > NHS job listing from Job Clerk for The Royal Wolverhampton NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/audiology-administrator/9b6d4d65-c538-410a-98ba-ba34b00296d9 - **Markdown:** https://www.jobclerk.com/job/audiology-administrator/9b6d4d65-c538-410a-98ba-ba34b00296d9.md ## Summary - **Status:** Live - **Employer:** The Royal Wolverhampton NHS Trust - **Location:** New Cross Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-18T22:59:00.000Z - **Posted:** 2026-09-03T11:32:12.101Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Wolverhampton/The_Royal_Wolverhampton_NHS_Trust/Audiology/Audiology-v8206825 - **Application URL:** https://apps.trac.jobs/job-advert/8206825?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.royalwolverhampton.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to join the Audiology Department in the role of Audiology Administrator You will provide an efficient and confidential service, ensuring the professional image of the Service is maintained at all times. The role will encompass dealing with patients, clinical and non-clinical staff, face to face and by telephone; subsequently you will require excellent communications skills. A flexible approach to this role is essential to ensure the demands of the service are met. As part of the team you will be registering patients onto the Trust computer systems where accuracy is essential. Working knowledge of all common computer applications including word is desirable, as you will be required to carry out a wide range of transactions and associated data input. Specialist training will be given on ‘in house’ systems. You should have a good standard of general education and have attained or be in the process of attaining qualifications in English & Mathematics i.e. GSCE or equivalent. You will also require a clear understanding of the concept of confidentiality of personal health information. ### Main duties of the job The post holder provides a comprehensive, effective, accurate and timely service to audiologists and patients The post holder will have strong communication skills, the ability to multi-task and prioritise, with particular attention to detail. The post holder will provide a high quality experience ensuring the correct information is provided in the most efficient and effective way. The post holder will work to high standards of customer service and be sensitive to the needs of each individual, responding to a wide range of needs, to ensure service user satisfaction. ### Detailed job description and main responsibilities The post holder will provide administrative support to the Audiology Department, answering general queries and carrying out administrative tasks to maintain safe and effective patient pathways. The post will be based at West Park Hospital however cross cover may, at times, be required. The services cover paediatric activity at the Gem Centre, Adult Services at West Park Hospital, ENT Services and Vestibular and Adult Neuro-diagnostic Testing at New Cross Hospital and Adult Services and Vestibular Rehabilitation at Cannock Hospital. A comprehensive list of duties is in the job description. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience of working in a healthcare setting - Experience in an administrative setting - Flexible and adaptable approach to working - Ability to use own initiative - Ability to travel across a number of sites - Ability to work effectively as part of a busy team ### Qualifications **Essential** - Level 2 Qualifications in maths and English **Desirable** - NVQ Level 2 in Customer Care/Business Administration or equivalent experience ### Communication Skills **Essential** - Excellent Communication skills ### Administrative duties **Essential** - Ability to work effectively as part of a busy team ## Documents - [job description (pdf, 936.5kb)](https://www.healthjobsuk.com/documents?vdoc=10579627) - [wolverhampton map (pdf, 600.9kb)](https://www.healthjobsuk.com/documents?edoc=2032) - [flexible working commitment (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2380) - [rwt professional standards (pdf, 95.4kb)](https://www.healthjobsuk.com/documents?edoc=3048) - [employee rewards booklet v.15 (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2083) - [rwt health & wellbeing offer (pdf, 945.6kb)](https://www.healthjobsuk.com/documents?edoc=3027) - [joint behavioural framework v1. 2024 (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=2858) - [nhs staff offer - national express (pdf, 963.3kb)](https://www.healthjobsuk.com/documents?edoc=2612) - [using ai when completing application forms (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=2969) - [transforming care together strategy 2026-2031 v4 (pdf, 2.8mb)](https://www.healthjobsuk.com/documents?edoc=2618) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.