# Audiology Administrator

> NHS job listing from Job Clerk for Chelsea and Westminster Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/audiology-administrator/62843e07-defb-44a0-b8ad-814b5df0fcb7
- **Markdown:** https://www.jobclerk.com/job/audiology-administrator/62843e07-defb-44a0-b8ad-814b5df0fcb7.md

## Summary

- **Status:** Live
- **Employer:** Chelsea and Westminster Hospital NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum plus HCAS
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-28T23:59:00.000Z
- **Posted:** 2026-07-15T12:51:42.921Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Isleworth/Chelsea_Westminster_Hospital_NHS_Foundation_Trust/Audiology/Audiology-v8127114
- **Application URL:** https://apps.trac.jobs/job-advert/8127114?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.chelwest.nhs.uk

## Job Content

### Job overview

We are looking for a dynamic individual with excellent and clear communication skills, as well as organisational & secretarial skills to support the administration team at the Audiology Department at West Middlesex University Hospital. The successful candidate will deliver a comprehensive administrative and secretarial service, supporting clinicians and managers with clinic management activities. We are seeking an individual with a positive attitude towards change, a commitment to service improvement, and the ability to work effectively within a multidisciplinary team to meet the complex needs of patients.

### Main duties of the job

- Undertake a variety of administrative duties to assist in the smooth running of the department including the provision of clerical support to clinical staff and other members of the admin team.
- The post holder will communicate directly with patients to arrange or amend appointments, and provide a professional, empathetic, and confidential response to telephone enquiries.
- Attending to patients when booking in for their appointment. Ensure correct and accurate information is recorded.

### Detailed job description and main responsibilities

- Deal with general telephone enquiries from patients and general public.
- Receive earmoulds back from manufacturer and store in correct place or post to patient as necessary.
- Dealing with daily post.
- Reception duties such as checking patients in and dealing with queries.
- Dealing with daily emails

## Person Specification

### Essential

**Essential**

- admin role experience
- NHS admin experience

**Desirable**

- experience dealing with hard of hearing

## Documents

- [recruitment pack (pdf, 2.8mb)](https://www.healthjobsuk.com/documents?edoc=1313)
- [policy statement (pdf, 144.5kb)](https://www.healthjobsuk.com/documents?edoc=891)
- [guidance for applicants (pdf, 85.4kb)](https://www.healthjobsuk.com/documents?edoc=890)
- [functional requirements (pdf, 528.6kb)](https://www.healthjobsuk.com/documents?vdoc=10423978)
- [audiology administrator jd (pdf, 672.3kb)](https://www.healthjobsuk.com/documents?vdoc=10423977)
- [staff benefits and wellbeing (pdf, 177.9kb)](https://www.healthjobsuk.com/documents?edoc=1256)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.