# Associate Assistant Practitioner - AAC

> NHS job listing from Job Clerk for North Bristol NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/associate-assistant-practitioner-aac/74a46378-f8b1-4781-b6bd-a35b3fd093bd
- **Markdown:** https://www.jobclerk.com/job/associate-assistant-practitioner-aac/74a46378-f8b1-4781-b6bd-a35b3fd093bd.md

## Summary

- **Status:** Live
- **Employer:** North Bristol NHS Trust
- **Town:** Bristol
- **Region:** South West
- **Country:** England
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-19T23:59:00.000Z
- **Posted:** 2026-06-05T14:13:20.551Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Patchway_Bristol/North_Bristol_NHS_Trust/AAC/AAC-v8063316
- **Application URL:** https://apps.trac.jobs/job-advert/8063316?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nbt.nhs.uk

## Job Content

### Job overview

AAC WEST, based at the Bristol Centre for Enablement (BCE), is an NHS funded department that provides technological solutions for individuals that require alternative methods to communicate. The service is commissioned by NHS England to provide Augmentative and Alternative Communication (AAC) assessments and equipment to people living in the South West region who meet nationally agreed referral criteria.

AAC WEST are looking to recruit an Associate Assistant Practitioner to join their busy clinical team to support in the preparation of communications that have been prescribed  for active patients on the service case load.

This role will be based from the Bristol Enablement Service (BCE) and as a development post, will be fully supported by a team of experienced AAC assistants and registered clinicians. It is a non patient facing role. The successful candidate will be a confident computer user who enjoys managing their own workload.

### Main duties of the job

The main duties of the job are as follows:

- Communication  Aid Programming- Preparing both high and low tech communication resources using specialist software to collate vocabularies which are provided by and on behalf of patients on the caseload
- Equipment Preparation – Preparing equipment for clinical team to take to assessments and training sessions
- To offer telephone support to patients and their support teams in the region on devices which have been loaned
- To assist in the delivery of training sessions

### Detailed job description and main responsibilities

Clinical Support

- -To manage and organise own clinical workload with the support of senior Assistant - -Practitioner and departmental manager
- To be responsible for the preparation of communication equipment and materials for demonstration at assessments and emergency appointments as part of patient’s pathway through AAC WEST
- To be responsible for the personalisation/ programming of communication aid as directed by clinical team
- To be highly familiar in the specialist AAC software packages used in the department
- To assist in the setting up of iPads for triage loans
- To assist in the management of software accounts on communication devices
- To be responsible for the processing of equipment following appointments
- To provide basic technical support for equipment during an evaluation loan period as directed by senior colleagues
- To support in the development of low tech resources as guided by departmental clinical team
- To maintain accurate clinical notes regarding any interventions relating to client based activities
- All activities will be delegated by a member of the clinical team or a more senior assistant. Support and advice will be available to assist in the delivery of allocated tasks

Training Support

- To assist in the co-ordination of incoming training requests from local teams
- To prepare equipment for training sessions
- To collate feedback following training sessions

General Support

- To assist in standard technical support scenarios where directed by a senior member of the team
- To support in the general organisation of the busy clinical office ensuring communication aids are returned to their correct location at the end of each working day
- Support in the ongoing maintenance of the departmental vans
- To participate in departmental clinical governance projects by providing evidence/ data as requested
- To assist in the induction process of new members of staff
- To provide support to the Equipment Manager as necessary to:
- Input data into the departmental computer system - BEST
- Ensure that all equipment is safety checked and cleaned according to the relevant procedures

## Job Details

AAC WEST, based at the Bristol Centre for Enablement (BCE), is an NHS funded department that provides technological solutions for individuals that require alternative methods to communicate. The service is commissioned by NHS England to provide Augmentative and Alternative Communication (AAC) assessments and equipment to people living in the South West region who meet nationally agreed referral criteria.

AAC WEST are looking to recruit an Associate Assistant Practitioner to join their busy clinical team to support in the preparation of communications that have been prescribed for active patients on the service case load.

This role will be based from the Bristol Enablement Service (BCE) and as a development post, will be fully supported by a team of experienced AAC assistants and registered clinicians. It is a non patient facing role. The successful candidate will be a confident computer user who enjoys managing their own workload.

## Job Description

The main duties of the job are as follows:

Communication Aid Programming- Preparing both high and low tech communication resources using specialist software to collate vocabularies which are provided by and on behalf of patients on the caseload

Equipment Preparation – Preparing equipment for clinical team to take to assessments and training sessions

To offer telephone support to patients and their support teams in the region on devices which have been loaned

To assist in the delivery of training sessions

## Responsibilities

Clinical Support

-To manage and organise own clinical workload with the support of senior Assistant - -Practitioner and departmental manager

To be responsible for the preparation of communication equipment and materials for demonstration at assessments and emergency appointments as part of patient’s pathway through AAC WEST

To be responsible for the personalisation/ programming of communication aid as directed by clinical team

To be highly familiar in the specialist AAC software packages used in the department

To assist in the setting up of iPads for triage loans

To assist in the management of software accounts on communication devices

To be responsible for the processing of equipment following appointments

To provide basic technical support for equipment during an evaluation loan period as directed by senior colleagues

To support in the development of low tech resources as guided by departmental clinical team

To maintain accurate clinical notes regarding any interventions relating to client based activities

All activities will be delegated by a member of the clinical team or a more senior assistant. Support and advice will be available to assist in the delivery of allocated tasks

Training Support

To assist in the co-ordination of incoming training requests from local teams

To prepare equipment for training sessions

To collate feedback following training sessions

General Support

To assist in standard technical support scenarios where directed by a senior member of the team

To support in the general organisation of the busy clinical office ensuring communication aids are returned to their correct location at the end of each working day

Support in the ongoing maintenance of the departmental vans

To participate in departmental clinical governance projects by providing evidence/ data as requested

To assist in the induction process of new members of staff

To provide support to the Equipment Manager as necessary to:

Input data into the departmental computer system - BEST

Ensure that all equipment is safety checked and cleaned according to the relevant procedures

## Person Specification

### Education

**Essential**

- GCSE/O levels including English and Maths

**Desirable**

- A Levels

### Employment

**Essential**

- Experience of using computer packages in work
- Experience of working as part of a multi-disciplinary team
- Experience of working in an environment where assistive technology is used.

### Personal Qualities

**Essential**

- Interest in technology
- Physically able to manually handle equipment
- Flexible and enthusiastic approach to work and colleagues

### Knowlege, Skills and Expereince

**Essential**

- Confident computer user with a current and working knowledge of Microsoft Office and social networking.
- Ability to work on own initiative but also as part of a team.
- Demonstrable experience of learning new computer software skills
- Excellent communication skills both verbal and written

## Documents

- [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3004)
- [band 3 aasp person spec (pdf, 120.7kb)](https://www.healthjobsuk.com/documents?vdoc=10353792)
- [dbs charges information (pdf, 148.1kb)](https://www.healthjobsuk.com/documents?ddoc=2398)
- [band 3 aasp job description (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10353791)

## Agent Notes

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