# Assistant Technical Officer > NHS job listing from Job Clerk for Guy's and St Thomas' NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-technical-officer/ddedc32b-f301-4e34-9ec1-207fcf360fb0 - **Markdown:** https://www.jobclerk.com/job/assistant-technical-officer/ddedc32b-f301-4e34-9ec1-207fcf360fb0.md ## Summary - **Status:** Live - **Employer:** Guy's and St Thomas' NHS Foundation Trust - **Location:** St Thomas' Hospital - **Workplace type:** onsite - **Profession:** Officer (discipline unspecified) - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 p.a. inc HCA pro rata - **Contract type:** Fixed term: 18 months (0.6 WTE) - **Employment type:** Part time - 22.5 hours per week (n/a) - **Closing date:** 2026-11-12T23:59:59.999Z - **Posted:** 2026-10-29T14:20:29.727Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Guys_St_Thomas_NHS_Foundation_Trust/Audiology/Audiology-v8384777 - **Application URL:** https://apps.trac.jobs/job-advert/8384777?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.guysandstthomas.nhs.uk ## Job Content ### Job overview We have a band 3 Agenda for Change 0.6 FTE Assistant Technical Officer post within the Hearing Implant Centre. This is a fixed term for 18 months position. This role is an opportunity to join our busy and friendly multi-disciplinary team to assist in providing technical support to patients under the care of the Adult and Paediatric Hearing Implant Services. We are seeking a highly motivated person with excellent communication, problem-solving and organisational skills, as well as the ability to work on their own initiative. Experience dealing with the public and experience in a care setting is desirable. The successful applicant will work within a team of assistant technical officers and closely with audiologists in the department to support our patients in maintaining their hearing devices. There will also be engagement with the wider multi-disciplinary team including our advanced nurse practitioner, the medical and surgical team as well as the speech and language therapists and teachers of the deaf. Full training and support will be given to use hearing implant and hearing aid clinical device programming software and to be able to use department specific systems and processes for hearing implant delivery and ordering. There is active and ongoing research and audit within the service and participation in the development of the service is encouraged. ### Main duties of the job Responsible to the senior assistant technical officer and within the team of assistant technical officers the post holder will monitor and maintain stock levels of hearing devices, hearing implant systems, accessories, and consumables. They will provide technical support to patients to address and remedy issues with the function of their hearing devices. This includes trouble-shooting device faults, replacing parts and processors, liaising with manufacturers and suppliers, keeping accurate records, gathering information for the surgical team to respond to medical queries and taking impressions of patients' ears to produce new ear moulds. ### Detailed job description and main responsibilities Please see the attached job description document for detailed description of the role and main responsibilities ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Skills **Essential** - Good communication skills (written and verbal) - Good organisational, problem solving and prioritising skills - Ability to confidently use digital and paper based systems - Ability to work methodically with minimal supervision - Ability to work well within a team **Desirable** - Ability to communicate with colleagues or all disciplines and levels - Knowledge of information governance and patient confidentiality ### Experience **Essential** - Experience with Microsoft Office including Excel - Experience in public facing role **Desirable** - Administrative/ clerical experience - Experience working within a team - Experience working in a healthcare setting - Experience working with the hearing impaired or those with communication difficulties - Experience in repairing hearing devices ### Knowledge/Qualifications **Essential** - A to C grade in English and Maths or equivalent - Education to GCSE or equivalent **Desirable** - A to C grade in Science or equivalent - A-level, NVQ or BTEC in Health, Social, Care English or STEM Subject ## Documents - [ato ps (pdf, 32.5kb)](https://www.healthjobsuk.com/documents?vdoc=10714035) - [ato_jd (pdf, 256.4kb)](https://www.healthjobsuk.com/documents?vdoc=10714034) - [ato_frf (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?vdoc=10714036) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.