# Assistant Service Manager Neurosurgery and Pain

> NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-service-manager-neurosurgery-and-pain/e900988c-0178-4aa5-adaa-cdf0ef04cfe3
- **Markdown:** https://www.jobclerk.com/job/assistant-service-manager-neurosurgery-and-pain/e900988c-0178-4aa5-adaa-cdf0ef04cfe3.md

## Summary

- **Status:** Live
- **Employer:** St George's University Hospitals NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Manager and corporate
- **Grade:** Band 5
- **Salary:** £38,488 - £46,852 per annum Incl inner london HCAS (20%)
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-08-16T23:59:00.000Z
- **Posted:** 2026-07-31T12:00:32.399Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/St_Georges_University_Hospitals_NHS_Foundation_Trust/Neurosciences/Neurosciences-v8136085
- **Application URL:** https://apps.trac.jobs/job-advert/8136085?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.stgeorges.nhs.uk

## Job Content

### Job overview

To provide day to day operational management support to the Service Manager, with the aim of ensuring that through working as part of management team, the Atkinson Morley Regional Neurosciences Centre is running effectively and efficiently.

### Main duties of the job

The post holder will work closely with the patient pathway coordinators, outpatient bookings team and  the central booking service,  the Neuroscience administrative and nursing team, the 18 weeks team, Neurosurgeon and Pain consultants and junior doctors  It is vital therefore that the post holder is confident, organised and diligent to foster strong relationships with all of the above teams and more

The post holder will be expected to manage the team of administrative staff, ensuring equitable workload distribution and excellent standards of administrative   support across the teams.  The Service Manager and Deputy General Manager will support the post holder in the management of more complex HR issues. The post holder will also lead on management of the patient tracking lists (PTLs) in line with national 18 week RTT  guidelines, attend weekly theatre operational meetings with service manager. The post holder will, as part of their role,  will need to  investigate, resolve and correct data quality issues identified via the RTT.

We are looking for someone with previous experience of leading a team of staff. This person should also have a good standard of education and experience in outpatients or an operational service within the trust.  You should be IT literate with experience of using hospital patient administration systems and must also have experience in capacity and demand challenges and waiting list management.

### Detailed job description and main responsibilities

*****Please see the attached supporting document which contains more information about the role****

## Person Specification

### Skills

**Essential**

- Must have proven I.T skillset, to handle various spreadsheets and Microsoft/NHS software.
- Must have proven skillset of leadership, managing or leading teams in fast paced enviroments.
- Must have proven skillset of working on own initiative and looking for improvements

**Desirable**

- Desirable if they have used NHS software (iClip, PAS, EPIC, Soliton ETC)

### Experience

**Essential**

- Several years experience in a patient/customer facing enviroment
- Working along side people/teams and roles of a variety of professional backgrounds
- Experience in an operational/leadership or project management role

**Desirable**

- Previous financial management
- Previous experience of working in an NHS or other Healthcare setting
- Previous experience of working with patient wait lists (PTL)

### Qualifications and Training

**Essential**

- Minimum 5 GCSE including Mathematics and English.

**Desirable**

- Formal, academic, or other managerial qualification or courses.
- Any other further study linked to elements of this job role
- AS/A Level, Diploma, Guilds or Degree level study

## Documents

- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411)
- [swl ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=3045)
- [assistant service manager neurosurgery and pain (pdf, 268.5kb)](https://www.healthjobsuk.com/documents?vdoc=10504061)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
